This location is not in a safe area and it is unclear what a customer is supposed to do upon arrival. On top of that, the dolly and moving pads I rented were not provided. I am very upset and will use other truck rental services in the future.
Nathan S
Customer Reviews for LA Twister LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Close it down
ANTHONY HMake it a little easier to talk to somebody and not be transferred five times. The person that tended the site and Lakeland Georgia where we picked the U-Haul up was wonderful
pamela bThere is nothing to improve at the 4800 location not is there anything to change at the Lakeland location. Service was amazing, truck was clean, manager was the sweetest. I went to the first location 4800 bemiss Rd Valdosta GA 31605. The manager was a sweet heart. the trucks were all booked the first day the next day the trucks 2 of the trucks were down. The manager sent me to Lakeland ga.
CHRISTIANA EWell done
MALIK TThank you miss Evelina everything you always accommodate me with a good truck I appreciate it so much thank you so very much I do recommend your service to someone else I was sleepless day thank you again for your service...Ms H
KATRINA CThank you!
LESLIE LMiss H the lady that recommended me thank you so very much I appreciate you and I appreciate your service and I'm going to need a little one soon thank you so much please and thank you can you please call me..
KATRINA CI tried to locate the person on the phone and it said they were not accepting any calls. Call the 24/7 number and had to get their assistance. When I did get to talk to someone they said that they were going to call me back in 15 minutes and no never called me back. This is the worse service I have ever experienced in my life.
Timothy W