Ed was very nice in greeting me, he was on time, I was on time. Gave me the walk around of the van I was renting for the day, handed me the keys and I on my way. Return was also frictionless. Would be happy to rent again.
Maecellus S
Customer Reviews for Laclassride
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Please have an employee meet the customer at the 1 international plaza location, or have an office where the customer and representative can better explain things.
Aaron MThe owner went above and beyond the call of duty. My original rental location fell through and I was on tight window to get to the scheduled destination. He personally met me location and help me walk through the reservation change. I highly recommend him.
ALEXANDER LDo yourself a favor pick up from anywhere else. Worst rental experience of my life. Had to call the location multiple times. I was told I will be there in ten minutes multiple times. I was waiting for an hour. Then I was given the wrong truck, and had to comeback to switch to the truck I had requested.
Nelson P