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JEFFREY B
Customer Reviews for Lake City Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Trying to navigate your website is a bit difficult. Another customer was there before us for an hour trying to figure out how to get the box code. We were charged an extra $13 for mileage which I understand and agreed to. However, we were supposed to be picking up the truck in Cheney. When I reserved it, there were no messages about it not being available. Instead, we had to pick it up in Medical Lake which caused us to go over in the mileage. I think we should be compensated at least the $13 for your reservation mishap.
Christina BGreat
THOMAS WThe Check engine light was on and half way two other lights came on and we were notinformed that we would have to put gas in when we picked it up.
Linda RAmazing and friendly service!
COURTNEY SGood people. Knowledgeable service. Thank you.
Cynthia RWe had to change plans last minute and the whole process was smooth and everyone was so accommodating. We really appreciated how easy the process was.
Julie DVery small parking area
April MThe return, Horizon storage was excellent checked everything found that somewhere between Helena mt and miles city I lost turn signals if this guy hadn’t followed your procedure I could have caused an accident. Thank you again Mr Zumph
William BNice small Company, Friendly, Close for getting Equipment Thanks Larry
lary aCharged me for moving pads and I did not receive them!
LAURIE A