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Kenneth K
Customer Reviews for Lakeside Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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Gary bYour app didnt work very well. Had to call when i picked the truck up and retuned it for help. There was a glitch in app they said.
Kris SNothing...this location was fantastically helpful.
Joseph AArrived to pick up the truck, had to call a number to get instructions on how to get the key no one answered. Went to the back where there was a i haul sign that looked like an office walked into a door that was UNLOCKED to find it was apartment to find a man sleeping in his underwear. Once the guy finally called back from me leaving a voicemail ( waited about 30 minutes!) he couldn’t get his system to work & THEN he tells me to call another number! Eventually that time someone was finally able to help me and was able to get my key to the truck & leave.
Kevin HExcellent customer service!! Everything was very smooth.
Steven V