Customer Reviews for Lakeside Towing and Service

Very nice people.

Friedly helpfull folks

Very helpful folks.

N/A... I was happy

Dan and Terry are very welcoming gentlemen. They are very professional and all around great guys, I would highly recommend this location to anyone Mark and Mindi Bergeron

Very helpful staff and great experience picking up.

She could have used a helper; tried hard and nice.

The staff at the location were great. The app sucks. Signed to one place, sent to another. No correspondence from uhaul. Caused me extra time and money as the location was 10 miles away from storage unit. The people who represent you are great. You're online system I will never use again.

We were taken care of extremely well!

I was contacted and asked to take this trailer to Lakeside.The people that work there was rude. A person that tells someone that they have been working “doing this for 40 years” is not good for customer service. I will not work with them again!

The truck was clean but rode like a pogo stick. It had either bad tiers or something wrong in the front end.

Super easy and fun to deal with the people behind the desk

Clone Dan! He was very helpful, kind and accommodating.

The lady at the drop off location was excellent

Initial pickup was slated for Snowy River Merc. in Reedsport Oregon. I actually contacted them prior to my arrival to ensure that the vehicle was there along with the moving blankets. Not only was there no vehicle but claimed they never had any info on this rental. Kind of a bummer since another 30 min drive to get a van at Lakeside Towing.

Cannot think of a thing. They were very professional and attentive. Explained the contract the insurance I purchased and everything.

Thank you very much. People were super nice and will difenently tell my friends . Every thing was very nice experience

Completely satisfied with all the equipment,and service.

Kathryn went above and beyond expectations she is a real asset to your company. Thank you very much for all your help. I will drive out of my way to do business with this company will recommend them to every one thank you agsin

They have been exceptionally accommodating. Owner and staff are friendly & helpful.

Great service

Very helpful and kind. Always use uhaul for all my moving needs

Dan and his staff are very helpful to get you the right equipment the first time. Very nice group at Lakeside Towing.

Negative review not based on location but the process. I reserved a truck for coos bay uhaul (half mile from my house) walk there to pick up truck. No truck available, had to drive 18 miles in opposite direction to lakeside uhaul for truck. Then had to pay for a cab ride so I could get car.

Thanks a bunch to the guys at Lakeside

The guys at Lakeside UHaul and Towing were awsome! They went above and beyond!! I will go back again

The ratchet system on the tow dolly was supper rusty and. Bound up but after reefing on it I got then to work on and off with difficulty When I dropped it off I had mentioned it to bills auto here in Canyonville and they were totally on it so the next guy didn't have to deal with that. ,both sides , Rental and drop off were excellent ?? Sincerely Mr Ford

Quick,easy & very affordable

I have rented from this location multiple times and have always had great success. I recommend them regularly.

Excellent Service!

Truck was okay. The auto transport was a piece of junk and should be taken off the road.

great friendly service and help. THE BEST we have experienced and love that it was LOCAL to where we have lived over 30 yrs. They went the extra mile to make sure we had what we needed.

Better computer skills.. but I he nice factor more than made up for it.

Always so friendly and easy to work with

Dan, Terry and the other staff members were GREAT. I had a problem with the plug on my Jeep and they FIXED it within minutes of detecting the problem.

They were 1/2 late opening up for business.

Very easy drop off.

Great job at both ends of the trip

Awesome

Make sure the customer rep in Eugene has accurate info. She told us we could pick up truck at 7 AM, but the site was not open until 9 AM. Dan at Lakeside made up for that. He was amazing.

Dan was very professional and a great help

n/a

Fantastic service!

The truck had a bald tire and power steering leak. The drop off site took it out of service for repai and said it should never have been rented that way.

Very Professional. A Very Enjoyable experience. Will definitely consider Lakeside Towing & Service my "go to" choice for Uhaul rental. Many Thanks.

vary nice people no improvement needed

I can't really rate the location. It was unusual. I tried to rent in Coos Bay. There was a reason for that. My choice was ignored. I had to travel several miles north. I was unfamiliar with the area so a family member from North Bend went with me. Without her, I probably would have missed it. There is nothing out there.

They were so helpful, even making sure I could get the truck in my driveway! They went above and beyond and things couldn't have gone more smoothly. I would highly recommend this location to anyone.

Customer service was excellent.