Customer Reviews for Lakeside Towing and Service
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Lakeside Towing and Service
Acacio D. on
Super easy and fun to deal with the people behind the desk
ANNA S. on
Clone Dan! He was very helpful, kind and accommodating.
delores B. on
The lady at the drop off location was excellent
Jeff T. on
Initial pickup was slated for Snowy River Merc. in Reedsport Oregon. I actually contacted them prior to my arrival to ensure that the vehicle was there along with the moving blankets. Not only was there no vehicle but claimed they never had any info on this rental. Kind of a bummer since another 30 min drive to get a van at Lakeside Towing.
Pamela S. on
Cannot think of a thing. They were very professional and attentive. Explained the contract the insurance I purchased and everything.
Vicki Z. on
Thank you very much. People were super nice and will difenently tell my friends . Every thing was very nice experience
Bruce T. on
Completely satisfied with all the equipment,and service.
William V. on
Kathryn went above and beyond expectations she is a real asset to your company. Thank you very much for all your help. I will drive out of my way to do business with this company will recommend them to every one thank you agsin
LAURA O. on
They have been exceptionally accommodating. Owner and staff are friendly & helpful.
Darlene M. on
Great service
wanda T. on
Very helpful and kind. Always use uhaul for all my moving needs
lorra G. on
Dan and his staff are very helpful to get you the right equipment the first time. Very nice group at Lakeside Towing.
Randal F. on
Negative review not based on location but the process. I reserved a truck for coos bay uhaul (half mile from my house) walk there to pick up truck. No truck available, had to drive 18 miles in opposite direction to lakeside uhaul for truck. Then had to pay for a cab ride so I could get car.
Robin S. on
Thanks a bunch to the guys at Lakeside
Robin S. on
The guys at Lakeside UHaul and Towing were awsome! They went above and beyond!! I will go back again
mark F. on
The ratchet system on the tow dolly was supper rusty and. Bound up but after reefing on it I got then to work on and off with difficulty When I dropped it off I had mentioned it to bills auto here in Canyonville and they were totally on it so the next guy didn't have to deal with that. ,both sides , Rental and drop off were excellent ?? Sincerely Mr Ford
rick W. on
Quick,easy & very affordable
RON K. on
I have rented from this location multiple times and have always had great success. I recommend them regularly.
ron K. on
Excellent Service!
Robert B. on
Truck was okay. The auto transport was a piece of junk and should be taken off the road.
dave S. on
great friendly service and help. THE BEST we have experienced and love that it was LOCAL to where we have lived over 30 yrs. They went the extra mile to make sure we had what we needed.
lynn S. on
Better computer skills.. but I he nice factor more than made up for it.
KATHLEEN K. on
Always so friendly and easy to work with
sharon H. on
Dan, Terry and the other staff members were GREAT. I had a problem with the plug on my Jeep and they FIXED it within minutes of detecting the problem.
STEPHEN C. on
They were 1/2 late opening up for business.
Pamela O. on
Very easy drop off.
bob P. on
Great job at both ends of the trip
MICHAEL R. on
Awesome
Bette L. on
Make sure the customer rep in Eugene has accurate info. She told us we could pick up truck at 7 AM, but the site was not open until 9 AM. Dan at Lakeside made up for that. He was amazing.
KATHLEEN K. on
Dan was very professional and a great help
Timothy V. on
n/a
shayla O. on
Fantastic service!
Tracy W. on
The truck had a bald tire and power steering leak. The drop off site took it out of service for repai and said it should never have been rented that way.
DAVID B. on
Very Professional. A Very Enjoyable experience. Will definitely consider Lakeside Towing & Service my "go to" choice for Uhaul rental. Many Thanks.
JAMES R. on
vary nice people no improvement needed
Raymond M. on
I can't really rate the location. It was unusual. I tried to rent in Coos Bay. There was a reason for that. My choice was ignored. I had to travel several miles north. I was unfamiliar with the area so a family member from North Bend went with me. Without her, I probably would have missed it. There is nothing out there.
jenee A. on
They were so helpful, even making sure I could get the truck in my driveway! They went above and beyond and things couldn't have gone more smoothly. I would highly recommend this location to anyone.
KAREN C. on
Customer service was excellent.
BARBARA S. on
We originally were to return the truck to the Reedsport, OR UHaul. Got there after they closed, so we were parking the truck outside the property. The Manager came out yelling at us-"You just hit my fence!" (My son was out of the truck watching and this did not happen). And then he told us we couldn't park there-it was private property. We had a few more words, the "manager" was not customer friendly, especially after talking to tired people who had been moving all day. So we parked at the grocery store in Lakeside overnight and returned the truck to the Lakeside UHaul the next morning.
Richard L. on
Better if open on Sundays It 's just a drop off location. I didn't expect it to be as fancy as the regular U-Haul location. People were friendly. It did the what it was suppose to do.
DUANE A. on
Nothing to improve, these guys were great.
Lisa G. on
Dan is friendly, quick, and just a joy to work with. Thank You!
dean K. on
Best customer service I have received in a long time