Customer Reviews for Lakewood Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lakewood Storage

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HUBERT H. on

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Phenix City S. on

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Very convenient location. Friendly and helpful staff made the process too easy.

Joseph L. on

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Morris J. on

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Kendall S. on

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At first the lady told me that the truck was rented for the next morning and I couldn’t rent it. I explained my situation (was only going a mile away and was on a time crunch). She let me rent it and helped me get my furniture on time. She was a great help and very friendly.

Brenda T. on

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Sorry for the unnecessary words of my boyfriend. Thanks for your help

Winston G. on

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Everything and everyone was very good!

Ivory G. on

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mark C. on

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Raymond R. on

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Yatin P. on

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The air conditioner kept going out when I went up hill and then it would come back on after I got over it but other than that it was fine n the lady (terry) that I got the uhaul from was very nice and said she would make it right and thanked me for telling her since the guy before me didn't say anything and I have and will continue to use the uhaul place as long as she works there she is the best

Beverly M. on

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Patrick F. on

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Victor R. on

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Treshunda A. on

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Ted T. on

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It was just what I needed and Mrs. Jeffries was great, no problems!!

melissa B. on

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Cathy B. on

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Wayne H. on

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RUDOLPH H. on

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Stephen W. on

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Arthur W. on

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Great folks have got trailers and trucks from them with excellent service.

Daniel W. on

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Picking this truck up was an absolute nightmare. I did get a call from the storage location that they weren't going to be there. But my reservation was originally for a 17 foot truck and I was moved to this location because they were going to be open on Saturday. When I arrived there was a 15 foot truck and I spent almost 2 hours figuring out how to pick this truck up. The app that needed to be downloaded and used to pick up kept closing out and thank God I saw the combination code for a second and remembered it or I wouldn't of been able to move. I think I will use Penske next time.

DARRYL T. on

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Lee W. on

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Nothing. Keep everything in place as is and keep up the outstanding work!!!

keith N. on

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Krisy W. on

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Had a great experience.

PAMELA G. on

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People were very pleasant and helpful!! Will use again!!

Richard H. on

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Charee H. on

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fan M. on

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Patricia L. on

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Jerry M. on

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Phenix City S. on

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Great experience. Friendly helpful staff met all our needs.

Robert V. on

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Staff was courteous, professional, and understanding.

MIKE D. on

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I've utilized Lakewood Storage on several occasions for offsite storage. The facility met all my needs and I will use Lakewood storage again when the need arises. I would highly recommend.

MARY G. on

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Nothing Everything was Perfect

Bill H. on

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Very professional, excellent customer support.

Bill H. on

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Superb customer care,very professional.

James V. on

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David S. on

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The storage facility is excellent, but what makes this a 5-star review are the people. I’ve never been made to feel more like a valued customer than here. Greatest group of people ever!

Zach K. on

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THERESA R. on

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Lakewood Storage staff went above & beyond ecpectations. The storage unit was perfect and safe! Would recommend highly.

Dennis B. on

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Great working with the Lakewood folks they were very nice and helpful.

CYNTHIA M. on

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Great customer service. Keep up the good work!

RICHARD V. on

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Andrew J. on

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David S. on

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She was fantastic!

Brent G. on

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Truck wasn’t ready when i arrived but they worked quickly to get everything loaded.

Sherika L. on

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This location is the best location of service, customer service and product!!! I always use this location and would NEVER USE any other location unless, I’m out of reach of the area!! I would highly recommend this location and will definitely use this location again for future endeavors.

Diego W. on

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Very good and helpful customer service.

Tyler H. on

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Jennifer B. on

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Super Friendly!

James G. on

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Service was outstanding. THank you for making the move smooth.

Chelsea L. on

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Rick L. on

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I dropped the trailer off, took pics since no one was there. Very isolated. I drove around the security camera area of mini storage to show I returned it and took phone pics. Then called uhaul to tell them I dropped it off then representative said I needed to go back and upload pics from their lot. Too isolated to go back there. Never any instructions as to that being the procedure.

John T. on

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Everything was great, fast check! Thanks Larry.

Kyle T. on

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donald G. on

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MEGAN W. on

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jasmine C. on

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My experience was perfect!

randall F. on

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CYTHNIA R. on

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Erika E. on

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Erika E. on

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Marshall E. on

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MARCUS J. on

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JOHN S. on

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Tommy A. on

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Add 5x12 cargo trailers to choice of rentals as indicated on the website.

Hunter D. on

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STEPHEN L. on

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LAWERENCE L. on

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BEVERLY L. on

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Steven C. on

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Carolyn C. on

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Erma P. on

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Lukerra L. on

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William M. on

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jeffrey M. on

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CLAIRE R. on

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Liticia P. on

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BRANDON S. on

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APRIL C. on

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JASON H. on

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Lee S. on

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Nick D. on

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Everything we fine on the truck, but it has obviously been smoked in. Also, the service engine light was on. I assumed out was fine but out as a little concerning. The return process was confusing at the end. The website said lock the truck. The key box said leave it unlocked. That caused a lot of back and forth across the parking lot.

Bill W. on

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It was a good experience

JOSHUA T. on

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David H. on

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KIMBERLY G. on

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Erica was helpful and quick. Thanks for a great experience.

SANDRA D. on

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Juan M. on

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DANIEL G. on

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Daniel G. on

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Fantastic experience. Truck was very clean along with excellent customer service.

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Teair G. on

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shonda S. on

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Everything was good to go. Ericka was so nice to us even though i had to change my reservations 3 times. I would def. go back and refer others.

JOHN W. on

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Cleanest Uhaul I’ve ever rented. Lady at the desk was very polite and explained everything thoroughly. Definitely will rent from here again.

eketerina R. on

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MICHELLE G. on

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We replaced the gas and they still charged is 8.80 for gas. The gage read over 3/4, whatthe paper askes for. I will not use again and I will let everyone know why they shouldnt either. This is very dishonest!

PATTI F. on

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TOOMY A. on

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Heather A. on

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Joesph T. on

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DIANE W. on

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