The yard and surroundings need a clean up and the grass should be cut to make it more welcoming and not look abandoned
Danny L
Customer Reviews for Lancaster Ram Farm House Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Endroit sketch
SIMON PYour registration system sucks tough... Poor driver id capabilities in a non urban area 45 minutes of waiting over the phone for approval.. If I'm a preferred customer, why not treat me as such.. and have fast validation... Thank You
DANIEL VThe owner was very accommodating.
Mark RLocation is atypical at a house/farm and in the middle of the country, but service was great, owners offered good service and were helpful in the rental. Would rent again.
David HEnjoyable experience.
COLIN KGreat service 👏
Robert REverything went well, and there were no issues at all. This guy operates from his home base. I would use this location again.
JOHN WNo office area. Had to stand out in the cold to get registered
Susan BWe were questioned about damages on truck which had not been itemized at ick up location.
MARIE ENo one around just a house in the middle of farm country with a u haul sign in the front
Stephen FHardly appeared as a usual drop off location for U Haul but served its purpose and he was very accommodating. I was immediately charged for extra gas once we finally found the location yet since we returned it a day earlier we were not given that expense back.
Daniel VSuper friendly and knowledgeable. Would totally recommend.
nicole mNot rob them and charge $388.00 to rent a little tiny trailer for 18 hours this is bullshit!!!
Trevor WThere was nobody, no light, and since it it in countryside, barely no internet.
Guy OVery good service and friendly people
Andre TThis place is awful. the equipment is in the field. Actually my wife didn't want to get out of the car because the house was creepy! It took me almost an hour to get the equipment because he couldn't get any internet!
Serge LAwsome service. Great explanations on how to use the trailer. Courteous and helpful. Great experience
rene rThe contact phone number was not in service, there was nobody AT this location, spent 45 minutes on hold trying to contact someone to let them know the trailer had been returned.
Neil KBest experience I could have asked for, didn’t have to do anything to get the trailer on my car. Super friendly and helpful! Would definitely come back even if there’s one closer
Raphael Gthere was a lot of mud in the parking everywhere, it was hard to get to the door. not nice.
Angélique M