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DORIS P
Customer Reviews for L&L Auto & Truck Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I called to make sure I would be able to get a truck for a move .I called on Monday I asked about reserving a U-Haul for the date I needed one ,the man said no I have 4out in the parking lot no one is beating done the door .lol . When I got there on Thursday he said he did have one!he preceded to say well how long do u need one for I said till Friday .oh you can have a 26ft.till.friday at four.whivh I need one till late on Friday screwed up my whole move!!!
VICKIE GDidn't complete a walkaround of the vehicle or discuss the previous damage. The charge was greater than the quote, but the company fixed it.
RORY TI had a great experience! They were so informative and super supportive and nice. I couldn’t ask for any better experience! I highly recommend them and would give them a ten plus rating!! So thankful for such a great company!!!!
VANIDA GClean area good space to park safely. Was dropped off after hours so didn’t get to see how the staff was. Would drop off here again
MASON SNo complaints. Fast and very friendly service. Highly recommend.
JERRY WI think that everything was just fine, and thank you for your professionalism!!
DANIEL BThe location is very convenient. The van was in great operational condition. The whole experience was enjoyable.
KEITH RGreat service
William LYou tried to rip me off twice. My truck had no ramp and the entire rentals price was misrepresented as you have stolen from two different cards now and I will and have already reported it
Tina SN/A
Dawn FTop notch ! Customer service was exceptional, clean vehicles and availability was always on point. Highly recommend.
Melody GThe truck size I ordered was replaced with a bigger size and I was up charged. So, I wasn’t thrilled about that. But the truck was in good condition
Alec WI use them a lot when renting uhaul equipment
Lawrence CThe staff named Scott was very helpful and kind.
Sinan IFix issues with the app/website for 24/7 truck share. I spent 45 minutes on hold and had to be transferred to several people before I was able to get the code to the lock box.
Ryan GScott and crew were very friendly & went out of their way to accommodate us on a Saturday afternoon. Excellent service!
Jeff PBigger selection of sizes of trucks but too big was better than too small. Rental was smooth and convenient. Very easy to work with person at L&L.
KURT MMost definitely would I recommend them to get a U-Haul from the storage U-Haul they’re nice and considerate and polite
Barbara CI originally scheduled with KGT Auto and Tire and the order was switched to L&L Auto & Truck Service without us being notified. This was farther away from our move point, costing us more, and wasting time and gas trying to figure out where to be as everything that I had access to at the time said the incorrect location. This was a problem with the computer reservation, not the location. We were satisfied with our in-person service.
Erin JNothing!! It was a perfect experience and the employee was wonderful and helpful!! I would use this location again!! Thank you!
Diane SActually, everything was great, we was in the middle of a trip and we had an emergency come up because our vehicle broke down. I contacted this location and they were more than willing to work with me to get me a vehicle so I can finish up my task and to be able to get back safely.
James MWonderful service!
Alice RVery helpful
George SGreat service
anthony sNo
timothy G