Customer Reviews for L&B Outlets
(U-Haul Neighborhood Dealer)

358 reviews

420 W Main St   Stockbridge, MI 49285

(517) 851-3528

Location Hours

  • Mon-Sun: 8 am - 6 pm

Services at this Location:

Contact Us

(517) 851-3528

420 W Main St
Stockbridge, MI 49285

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

It was very convenient and Erica was very helpful

DEBRA MAY G. 
Rating:
5.0

Customer did not leave a comment.

DEAN M. 
Rating:
3.0

Customer did not leave a comment.

craig B. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY PHYLLIS S. 
Rating:
4.0

Customer did not leave a comment.

RICHARD DONALD V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT ALAN F. 
Rating:
5.0

Customer did not leave a comment.

Thomson V. 
Rating:
5.0

Customer did not leave a comment.

Kasey S. 
Rating:
5.0

Erica is always very helpful in finding me what trailer I need and the best price.

DUANE RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

ERICKA KAYLIN C. 
Rating:
5.0

Customer did not leave a comment.

JAMES DEAN A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GEORGE F. 
Rating:
5.0

Customer did not leave a comment.

SHANNON MICHELLE S. 
Rating:
5.0

Customer did not leave a comment.

MARK JOHN D. 
Rating:
4.0

Customer did not leave a comment.

RENEE ELAINE G. 
Rating:
5.0

Customer did not leave a comment.

CHAD JAMES N. 
Rating:
3.0

This is a small operation and has a limited number of units. But it's very conveniently located for me and getting in and out is quick and easy. Wish a jack was included on the 6x12 enclosed trailer I rented so getting it on and off my truck while on the road was easier, but I did have my own jack so it wasn't a big hassle for me.

ROBERT CARL B. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE GILBERT D. 
Rating:
5.0

Customer did not leave a comment.

mike H. 
Rating:
5.0

I am so grateful for Brian and how he treated. He went out of his way to give me excellent customer service. Everything went so smoothly.

MOHAMMED SALEEM A. 
Rating:
5.0

Customer did not leave a comment.

MIKE P. 
Rating:
4.0

Customer did not leave a comment.

Daniel H. 
Rating:
4.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

L&B Outlet is always very helpful and the people are always friendly. They make renting a trailer very easy. Thank you!

Scott B. 
Rating:
1.0

The lady that help us was very nice. But it took her over a hour to rent me the equipment. She is unfamiliar with technology. And did not know how to operate the website. Then when I finally got the rental one trailer light did not work and the person helping me said it was fine and sent me on my way.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA MARIE C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Thank you for all of your help.

TYLER WILLIAM-DO C. 
Rating:
5.0

Customer did not leave a comment.

Chester P. 
Rating:
5.0

The staff at L&B are really helpful. I would definitely rent from this location again!

CHRISTOPHER J Y. 
Rating:
3.0

Customer did not leave a comment.

Amber L. 
Rating:
5.0

Erika was phenomenal!!! Great Customer Service!!! Definitely needs a raise :)

MICHAEL ALAN K. 
Rating:
5.0

Can't think of a thing. Great experience. Easy in and out. Friendly, courteous, pleasant lady. Highly recommend.

SUSAN ANNE D. 
Rating:
5.0

Customer did not leave a comment.

KARENLAURA S. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY SUE N. 
Rating:
5.0

Nothing! 😊

TIMOTHY MICHAEL- S. 
Rating:
5.0

Customer did not leave a comment.

Leonard V. 
Rating:
5.0

Erica is a sweetheart and made this experience super fun. Thank you again!

Mathieu L. 
Rating:
5.0

Customer did not leave a comment.

ROGER BROOKS J. 
Rating:
5.0

Customer did not leave a comment.

dan L. 
Rating:
5.0

Customer did not leave a comment.

ANTHONY MICHEAL A. 
Rating:
5.0

We have used L&B in the past and they have been very accommodating. Erica was able to have all the paperwork ready for me prior to my arrival and was able to hook up and go quickly.

DUANERICHARD H. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER JOHN C. 
Rating:
4.0

Customer did not leave a comment.

PATRICK GLAVIN G. 
Rating:
5.0

Very happy with the service an as far as improving for the next customer none needed.

ALONZOLEWIS S. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

The agent went above and beyond and waited for us to get there.

JAMESANDREW H. 
Rating:
5.0

Customer did not leave a comment.

Chris T. 
Rating:
5.0

The owners of L&B can and do work with you and give suggestions that are very helpful all with the brightest smiles, I highly recommend them.

Thomase H. 
Rating:
5.0

Great service, great person A plus Very nice

Mary B. 
Rating:
5.0

Friendly knowledgeable folks!

Ericlee L. 
Rating:
5.0

Very friendly place. Helpful and answered all my questions. Great place to deal with.

Paul J. 
Rating:
3.0

Customer did not leave a comment.

Nicole S. 
Rating:
5.0

Customer did not leave a comment.

Staci C. 
Rating:
5.0

Owner is awesome and a veteran. The BEST u haul experience I have ever had, and I have had a lot. I will rent from this location in the future and will go out of my way to get one from this location. Owner is the top! support our veterans as they build local businesses in small communities!!

Joel G. 
Rating:
5.0

Customer did not leave a comment.

Megan D. 
Rating:
5.0

Customer did not leave a comment.

Zacharyray K. 
Rating:
3.0

Systems were very slow, took awhile to get the truck because of it.

rhiannon W. 
Rating:
5.0

Customer did not leave a comment.

Jason T. 
Rating:
5.0

This is my third time working with this U-Haul agent and I must say that she is very professional and made sure that my needs were met. Equipment was clean and serviceable. I would highly recommend this agency to anyone.

Ronald S. 
Rating:
5.0

This is my third time renting here. They are super helpful.

Coreylea P. 
Rating:
5.0

Very nice and profresanel people

CHARLIE R. 
Rating:
5.0

Customer did not leave a comment.

Ralph S. 
Rating:
2.0

Customer did not leave a comment.

Devin B. 
Rating:
5.0

The service was great and the staff was very helpful and supportive.

Ronald S. 
Rating:
5.0

The Associate (Ericka) was very professional and courteous. She answered my questions about everything. I would certainly recommend L&B outlets to anyone needing a trailer or truck for their moving or hauling needs,

Ronald S. 
Rating:
5.0

Customer did not leave a comment.

Robertwilliam G. 
Rating:
5.0

The person who helped me was very helpful, even waiting 30 minutes after closing time so that I could pick up the truck! I highly recommend L&B Outlets in Stockbridge, MI!

Michael H. 
Rating:
1.0

Trailer is NOT 5' wide. I had it for an 1 1/2 hours. When I couldn't use it because it is NOT 5' wide, they refused to refund my money, or even a pro-rated portion of it. Very unhappy with Uhaul.

Michael G. 
Rating:
4.0

Customer did not leave a comment.

ryan M. 
Rating:
5.0

Staff were excellent and knowledgable, truck was clean, easy to operate. We will be using this facility again

Anne D. 
Rating:
5.0

Always a great experience dropping off here.

matthew K. 
Rating:
1.0

I picked up a truck many times at this site. I had gotten insurance that one can add. On my way out where they had brought up the truck and parked it and left it for me to leave. I had ran over a plant which they had in the way. I stoped and said I would pay for it when I was done for The truck was for my husbands passying and I needed to get moving to get it done in the aloted time I was given. When I returned I was charged not only for the one plant I ground to the ground but for 2 others that looked as not harmed and had cracked buckets only. I would think this would fall under the insuranse I payed for but I payed a wopping 95 plus for these 3 plants which cost me more than renting the truck lol unless you add the gass I replaced I used 7$ . I was sad to see that they took advantage of me in my time of sorrow to make an extra dollar. for this I have no intrest doing bisness there ever again. I would never recomend it either also your insurance sucks if it could not cover such a acident which was in part their making too. thank you for your time Brook Riley

brook R. 
Rating:
5.0

Customer did not leave a comment.

Amy T. 
Rating:
5.0

Winter dirt. Pleasant help.

William H. 
Rating:
5.0

Customer did not leave a comment.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Gerald A. 
Rating:
5.0

Nothing!

Michele M. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

There always there even after closing if your in a spot they will come in at night to take care of you

A and E E. 
Rating:
5.0

Great job on a cold day they are always fast at there job even on a cold cold day

A and E E. 
Rating:
5.0

As always, Erica and her staff run a tight ship. Great service, very friendly and helpful! We've used their service 3 times and has always been excellent.

Michael W. 
Rating:
5.0

Stockbridge is number one in uhaul they go after and before hours

A and E E. 
Rating:
5.0

Good place glad they are there

A and E E. 
Rating:
5.0

Excellent service

Matt W. 
Rating:
5.0

Customer did not leave a comment.

A and E E. 
Rating:
5.0

There always there for you even after hours if you need one great place

A and E E. 
Rating:
5.0

Customer did not leave a comment.

Joe W. 
Rating:
5.0

This store is always ready for you when you get there good place

A and E E. 
Rating:
5.0

Customer did not leave a comment.

A and E E. 
Rating:
5.0

Thanks. Worked great!

Peter R. 
Rating:
5.0

Were great to work with. They went above and beyond to help me out.

Rod S. 
Rating:
4.0

No AAA discount, was told there was a military discount but it was already billed.

Mike O. 
Rating:
5.0

Customer did not leave a comment.

Jamie A. 
Rating:
5.0

Exactly what I expected.

Paul W. 
Rating:
4.0

Customer did not leave a comment.

Gary M. 
Rating:
5.0

Customer did not leave a comment.

dennis S. 
Rating:
3.0

Customer did not leave a comment.

dan S. 
Rating:
5.0

Customer did not leave a comment.

terry B. 
No reviews have been submitted for this location.

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