Customer Reviews for L&B Outlets
(U-Haul Neighborhood Dealer)

422 reviews

420 W Main St   Stockbridge, MI 49285

(517) 851-3528

Hours

  • Mon–Sun
    8 am–6 pm

Services at this Location:

Contact Us

(517) 851-3528

420 W Main St
Stockbridge, MI 49285

Services at this Location:

Hours

  • Mon–Sun
    8 am–6 pm
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

I have rented /picked up from many locations but L&B Outlets is by far the best!

Thomas H. 
Rating:
5.0

Customer did not leave a comment.

JEANETTE ELLEN C. 
Rating:
5.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Truck was ready & waiting for us when we went to pick it up. They even had it running so it was nice & warm. We needed a smaller vehicle, which they did not have at the time, so they upgraded us for free. Easy returns

Dawn B. 
Rating:
5.0

Nothing, Erica knows what she is doing and very professional and helpful

Brad S. 
Rating:
5.0

Everything was good nice people I would rent there again

John B. 
Rating:
5.0

Very nice and friendly. Very helpful and knowledgeable.

Teresa P. 
Rating:
5.0

Customer did not leave a comment.

Loveesh T. 
Rating:
5.0

Nothing. It is always a pleasure working with L&B. Very friendly and efficient.

Pat D. 
Rating:
5.0

The service as great. Very easy to pick-up and return.

Scott S. 
Rating:
5.0

Customer did not leave a comment.

Craig G. 
Rating:
5.0

Our guaranteed trailer was not at our original pick up location in Howell and we had to go 2 hours round trip out of our way to pick it up at this location and return it to this location.

Cheryl D. 
Rating:
5.0

Great all the way from reservation to hook up.

Merelyn S. 
Rating:
5.0

Erica could not have made this any easier. She gave me several options due to some unknown logistics situations with my family.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

Nathan G. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

RONALD LOREN N. 
Rating:
5.0

Customer did not leave a comment.

MANDY R. 
Rating:
5.0

Be happy

KENNETH FRANCIS M. 
Rating:
5.0

Customer did not leave a comment.

Daniel K. 
Rating:
5.0

Great service!

Georgiana V. 
Rating:
5.0

Customer did not leave a comment.

Steve K. 
Rating:
5.0

Excellent customer service. Very helpful. I would definitely use this location again.

Wendy W. 
Rating:
5.0

The lady was extremely nice and was a lot of help

Charles H. 
Rating:
5.0

Customer did not leave a comment.

Ralph Y. 
Rating:
5.0

Excellent service!!

John M. 
Rating:
3.0

Communicate better. Our pickup was scheduled for 11am on 7/17 and when they called to inform us our 15' wasnt available but they could give us a 26' they also changed our pickup date to 7/18 without telling us. It was very frustrating because we had movers coming 7/17. The lady at the pickup site was wonderful in doing all she could to help us. Only other issue we had was the truck was supposed to be dropped off at 11am so we could pick it up and the guy was almost 2 hours late, of course thats not on uhaul but as a customer it was frustrating.

Nathan B. 
Rating:
5.0

Customer did not leave a comment.

Marcus P. 
Rating:
5.0

Not a thing

Jerry M. 
Rating:
4.0

Customer did not leave a comment.

Joshua H. 
Rating:
5.0

Customer did not leave a comment.

William P. 
Rating:
5.0

Customer did not leave a comment.

Sheila B. 
Rating:
5.0

Worked great for us!!

Jerry M. 
Rating:
5.0

Customer did not leave a comment.

April B. 
Rating:
5.0

Dropped off here before. Staff is very helpful and makes the drop off process quick and easy.

Jessica C. 
Rating:
5.0

Michelle the service person rocked and made it a great experience

Ron R. 
Rating:
3.0

Customer did not leave a comment.

Lacey A. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

U-Haul IT department should help this location with it's credit card reader. it was very slow and the wireless chip reader didn't work anymore.

Dan P. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

RICHARD DONALD V. 
Rating:
5.0

Customer did not leave a comment.

Trevor B. 
Rating:
5.0

Clerk had my truck ready when I arrived. She was very friendly. Picking up and dropping off was an easy quick process. Great location.

Scott L. 
Rating:
4.0

Customer did not leave a comment.

OWEN J. 
Rating:
5.0

LB in Stockbridge is always nice and accomodating

Matthew S. 
Rating:
5.0

Customer did not leave a comment.

Mary Catherine W. 
Rating:
5.0

Customer did not leave a comment.

ED S. 
Rating:
5.0

Thank you Erica for being friendly & helpful when turning in the truck. I appreciated how easy it was to turn it in at this location.

Erica M. 
Rating:
5.0

all good, great location, was in/out quickly :)

ROBERT K. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW JOSEPH S. 
Rating:
5.0

Customer did not leave a comment.

GREG G. 
Rating:
5.0

Customer did not leave a comment.

Tamara D. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
5.0

Love this location. Very friendly and helpful.

JOEL WESLEY M. 
Rating:
5.0

Customer did not leave a comment.

George R. 
Rating:
5.0

Good job

ERICKA KAYLIN C. 
Rating:
5.0

Customer did not leave a comment.

DAVID CHARLES A. 
Rating:
5.0

Very friendly staff answered all my questions

Ben F. 
Rating:
5.0

Fantastic service and very friendly and helpful!!! Great asset to the city of Stockbridge!!!! Will rent again from this location.

JOEL WESLEY M. 
Rating:
5.0

Customer did not leave a comment.

SHAWN CHRISTOPHE N. 
Rating:
2.0

the initial booking was in Pinckney Michigan. it turns out this location was no longer active. when we went to stockbridge after customer service transferred the location; they seemed frustrated with us during the experience.

Matt D. 
Rating:
4.0

Hard for this business to do all the computer work necessary in a timely manner due maybe to poor wifi. This is out of their control. Just took a little extra time. No problem though. Overall, very easy pickup and nice helpful attendant.

DONALD O. 
Rating:
5.0

Customer did not leave a comment.

William S. 
Rating:
5.0

It was very convenient and Erica was very helpful

DEBRA MAY G. 
Rating:
5.0

Customer did not leave a comment.

DEAN M. 
Rating:
3.0

Customer did not leave a comment.

craig B. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY PHYLLIS S. 
Rating:
4.0

Customer did not leave a comment.

RICHARD DONALD V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT ALAN F. 
Rating:
5.0

Customer did not leave a comment.

Thomson V. 
Rating:
5.0

Customer did not leave a comment.

Kasey S. 
Rating:
5.0

Erica is always very helpful in finding me what trailer I need and the best price.

DUANE RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

ERICKA KAYLIN C. 
Rating:
5.0

Customer did not leave a comment.

JAMES DEAN A. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL GEORGE F. 
Rating:
5.0

Customer did not leave a comment.

SHANNON MICHELLE S. 
Rating:
5.0

Customer did not leave a comment.

MARK JOHN D. 
Rating:
4.0

Customer did not leave a comment.

RENEE ELAINE G. 
Rating:
5.0

Customer did not leave a comment.

CHAD JAMES N. 
Rating:
3.0

This is a small operation and has a limited number of units. But it's very conveniently located for me and getting in and out is quick and easy. Wish a jack was included on the 6x12 enclosed trailer I rented so getting it on and off my truck while on the road was easier, but I did have my own jack so it wasn't a big hassle for me.

ROBERT CARL B. 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE GILBERT D. 
Rating:
5.0

Customer did not leave a comment.

mike H. 
Rating:
5.0

I am so grateful for Brian and how he treated. He went out of his way to give me excellent customer service. Everything went so smoothly.

MOHAMMED SALEEM A. 
Rating:
5.0

Customer did not leave a comment.

MIKE P. 
Rating:
4.0

Customer did not leave a comment.

Daniel H. 
Rating:
4.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

L&B Outlet is always very helpful and the people are always friendly. They make renting a trailer very easy. Thank you!

Scott B. 
Rating:
1.0

The lady that help us was very nice. But it took her over a hour to rent me the equipment. She is unfamiliar with technology. And did not know how to operate the website. Then when I finally got the rental one trailer light did not work and the person helping me said it was fine and sent me on my way.

Travis H. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA MARIE C. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Thank you for all of your help.

TYLER WILLIAM-DO C. 
Rating:
5.0

Customer did not leave a comment.

Chester P. 
Rating:
5.0

The staff at L&B are really helpful. I would definitely rent from this location again!

CHRISTOPHER J Y. 
Rating:
3.0

Customer did not leave a comment.

Amber L. 
Rating:
5.0

Erika was phenomenal!!! Great Customer Service!!! Definitely needs a raise :)

MICHAEL ALAN K. 
Rating:
5.0

Can't think of a thing. Great experience. Easy in and out. Friendly, courteous, pleasant lady. Highly recommend.

SUSAN ANNE D. 
Rating:
5.0

Customer did not leave a comment.

KARENLAURA S. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY SUE N. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top