Customer Reviews for Landons Buildings
(U-Haul Neighborhood Dealer)

118 reviews

13220 NE 23rd St   Choctaw, OK 73020
(East of Hiwassee RD on South side of RD next to Choctaw Police Dept)

(405) 233-3914

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(405) 233-3914

13220 NE 23rd St
Choctaw, OK 73020
(East of Hiwassee RD on South side of RD next to Choctaw Police Dept)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

GREGORY T. 
Rating:
2.0

side marker did not work.

MICHAEL M. 
Rating:
4.0

Fix your useless app, I was not able to log in at all, could not change password, never got emails to login !

Michael D. 
Rating:
5.0

Customer did not leave a comment.

DAVID R. 
Rating:
4.0

Customer did not leave a comment.

SCOTT V. 
Rating:
4.0

Nothing wrong

SCOTT V. 
Rating:
3.0

Make app easier to use. I could not dispute how the truck looked when picking up.

Jeremiah C. 
Rating:
4.0

Easy ACCESS

David S. 
Rating:
3.0

Customer did not leave a comment.

Patricia G. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Marcheta W. 
Rating:
4.0

Customer did not leave a comment.

Emily H. 
Rating:
5.0

Keep on doing what you are doing!

HOWARD W. 
Rating:
5.0

Nothing that I could recommend.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTA C. 
Rating:
5.0

Customer did not leave a comment.

Donald B. 
Rating:
5.0

Customer did not leave a comment.

JOEL H. 
Rating:
5.0

Customer did not leave a comment.

Bradley K. 
Rating:
3.0

There was nobody there when I dropped off the trailer!

Thomas D. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
1.0

This place is charging me another $20 for gas because they had it marked on their chart wrong and I didnt notice until they charged more to my card. I went around 15 miles and put $10 of gas in when we left and left more gas in it than when we started but since we didnt notice and bring it to their attention before we left the contracted company's place of business they said it was our responsibility. Common since will tell anybody that there is no way it could have used $20 of gas for 15 miles of travel even if I hadn't put another $10 in it.. always double check and take pictures of everything!!

NORMA W. 
Rating:
1.0

It was a HORRIBLE EXPERIENCE. I DONT THINK I WILL EVER RENT FROM YALL

Tia C. 
Rating:
5.0

Not anything really, the associate was very friendly and knowledgeable. Hooked up everything in 100 degree heat.

Gregory P. 
Rating:
5.0

Customer did not leave a comment.

Avery Y. 
Rating:
4.0

Customer did not leave a comment.

Rich H. 
Rating:
5.0

Customer did not leave a comment.

Frank L. 
Rating:
5.0

Customer did not leave a comment.

Tasha E. 
Rating:
5.0

Drop off easy and quick

Jeff P. 
Rating:
1.0

Lady showed up late, didnt answer phone calls, and claimed I did not need to walk around the trailer because I got the insurance.

CHANDLER C. 
Rating:
5.0

Great experience

CHRISTINE H. 
Rating:
4.0

It was good. Had to call to get someone to meet us there. We had an appointment to pick up at 10 am. Reserved for 2 days. But it worked out fine.

DANIEL B. 
Rating:
5.0

Customer did not leave a comment.

SHEANA W. 
Rating:
4.0

Customer did not leave a comment.

Tracy C. 
Rating:
3.0

Customer did not leave a comment.

Susan M. 
Rating:
4.0

Let those doing online rentals know that its going to take 15-20 min to fill out their info and then get it approved on their phones

Robert A. 
Rating:
5.0

Customer did not leave a comment.

TRISTEN W. 
Rating:
3.0

Customer did not leave a comment.

brian H. 
Rating:
4.0

Customer did not leave a comment.

Randy G. 
Rating:
3.0

Customer did not leave a comment.

Amanda U. 
Rating:
5.0

Awesome experience and friendly Lerner's when I dropped of my trailer unexpectedly. I'll be going back for any rental needs in the future!

Brandon C. 
Rating:
5.0

I asked for "paper copy" of my receipt and it seemed difficult for the lady to provide, everyone seems to think smart phones and e-mails are the only way to do business, I DONT.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

Jonathan C. 
Rating:
5.0

I wish their hours on the weekend were a little better but the location was very convenient I rented it completely through the phone-they took 30 minutes to approve me as a driver though which is why I was the owner was there. I never saw him the entire weekend.

Tara S. 
Rating:
3.0

Allow rental locations to update contract accessories so that the customer doesn't have to worry about a mistake or billing issue after returning unit on Sundays.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE W. 
Rating:
5.0

Customer did not leave a comment.

Teresa O. 
Rating:
2.0

Customer did not leave a comment.

Pat M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan V. 
Rating:
1.0

Super slow service. We asked for an appliance dolly, utility dolly, and furniture dolly. The lady told us that she only has an appliance dolly. I said that was fine and to take what we could get. After 1.5 hours we finally got checked out and went to the dolly location. They had 6 appliance dollies and 8 utility dollies. I asked her about not having any untility dollies, she said opps, I guess I should have checked our inventory.

Tony W. 
Rating:
5.0

Customer did not leave a comment.

Joshua R. 
Rating:
3.0

Major computer problems had to start reservation over spent too much time there which affected the time I had for loading.

Patrisha W. 
Rating:
2.0

Customer did not leave a comment.

LEONARD S. 
Rating:
3.0

When I dropped off the trailer I found out that the drop off date had been changed from 5-7-2019 to 5-5-2019 and was charged additional money. Had I know this I could have returned it on 5-56-2019 or even 5-4-2019.

Thomas B. 
Rating:
5.0

Very welcome and nice.

Tyler G. 
Rating:
5.0

No problems

Thomas B. 
Rating:
5.0

Again very quick with transaction and would recommend

Martha M. 
Rating:
4.0

Customer did not leave a comment.

Terri A. 
Rating:
5.0

Customer did not leave a comment.

Clay L. 
Rating:
5.0

They were great. Would recomend to anyone.

Gary G. 
Rating:
5.0

Customer did not leave a comment.

donna B. 
Rating:
5.0

The van didn't shift well

Avis E. 
Rating:
3.0

It took the representative 30min to check us in then after we returned the equipment the representative handed my husband envelope with his change in it only to find out once we got home he was short changed by $20.00 so he had to go back for it. I wouldn't recommend anyone to use the Uhaul services in Choctaw.

Patricia D. 
Rating:
3.0

Customer did not leave a comment.

Ned M. 
Rating:
4.0

Customer did not leave a comment.

CAROLE R. 
Rating:
5.0

I found what i needed for the move. It was a clean and powerful truck. The staff on the pickup and drop off sites were quick and helpful. I would use them again and would recommend them to others.

dennis G. 
Rating:
5.0

Customer did not leave a comment.

Katherine M. 
Rating:
5.0

It was a smaller drop off point but they were very friendly and helpful.

Marty M. 
Rating:
5.0

Customer did not leave a comment.

Victor B. 
Rating:
4.0

I need someone to call me to explain why I was charged for three days when I rented the truck for less than 48 hours. Otherwise a great truck, friendly staff, and good location.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

MIKE F. 
Rating:
5.0

Customer did not leave a comment.

Rebecca T. 
Rating:
3.0

Equipment had a tire strap that was not adequate in length and we had to fabricate one ourselves.

Gregory P. 
Rating:
4.0

Customer did not leave a comment.

Gerald W. 
Rating:
3.0

One problem with the site is that there is very little room for maneuvering. It is a very tight space.

Robert M. 
Rating:
5.0

Everything from reserving the truck, using the truck, and returning the truck was perfect.

Linda M. 
Rating:
5.0

Lady I met with was very professional.

george T. 
Rating:
3.0

Customer did not leave a comment.

bill W. 
Rating:
5.0

Landons Buildings was a great place to rent the vehicle. They were very helpful with my rental, and I would recommend them, and use them again in the future.

tim P. 
Rating:
4.0

Customer did not leave a comment.

Valerie B. 
Rating:
5.0

In all ways, our experience with Uhaul exceeded our expectations. Next time, we will move ourselves and eliminate a moving company and rent everything from uHaul. It was a great experience.

Lynn H. 
Rating:
5.0

No AC. Kept missing, sounded like it needed a tune up

AMANDA H. 
Rating:
5.0

Customer did not leave a comment.

mike U. 
Rating:
5.0

Excellent customer service very friendly and helpful. Will defiantly use them again and recommend.

BONNIE O. 
Rating:
5.0

Customer did not leave a comment.

MARIE H. 
Rating:
5.0

The lady was very professional, very informative, gave us wonderful service and I am so glad we found this particular U Haul location.

Alesia T. 
Rating:
5.0

Customer did not leave a comment.

Rae S. 
Rating:
5.0

Customer did not leave a comment.

Kristi D. 
Rating:
4.0

She was very helpful and tried to remove the $11.60 charge for mileage.

John O. 
Rating:
5.0

Customer did not leave a comment.

IZETTA M. 
Rating:
3.0

Customer did not leave a comment.

Brooke M. 
Rating:
4.0

Customer did not leave a comment.

Boyd D. 
Rating:
4.0

Customer did not leave a comment.

Donald D. 
Rating:
5.0

Customer did not leave a comment.

Joey T. 
Rating:
5.0

Customer did not leave a comment.

Hubert W. 
Rating:
4.0

Customer did not leave a comment.

RONALD W. 
Rating:
1.0

Appt to pick up truck was at 10, no one was there. Had to call around (number on door went to voicemail) and finally reached someone at 1030 but they were in Norman so we had to wait for them to drive back to Choctaw. We had movers we were paying by the hour and were at our house waiting for us to arrive with the truck.

Gary B. 
Rating:
5.0

Customer did not leave a comment.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Grant G. 
Rating:
5.0

Wonderful employees! They went above and beyond to ensure that my rental truck would be available the day of my move. When I went to pick it up they were very kind, professional, and helpful. I highly recommend their service!

Erin S. 
No reviews have been submitted for this location.

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