Customer Reviews for Landrum Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Landrum Hardware

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Melanie G.
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Customer did not leave a comment.

Richard R.
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doug H.
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Nothing. I was well satisfied with the service

Nathan J.
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Deborah C.
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MARTY D.
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I was booked a Uhaul from a different location than what I requested. It was far from my home and farther from where I was traveling, all local rentals were unavailable so I had to pay extra for the miles and for gas and I had to drive to South Carolina to pick up. I live in North Carolina. It cost me about ($35.00) MORE and when I went to return the Uhaul the rep tried to charge me extra for the rental pads (another dozen)......Not nice....I even overfilled the gas tank before returning the Uhaul. I would not recommend Uhaul in the future.

corwin B.
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Twana H.
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Carol N.
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Very helpful people at this location.

Jean W.
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Great customer service and amazingly fast and easy! A very efficient operation.

Rick W.
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Dave M.
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William S.
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They are very curious and professional

melvin N.
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TIMOTHY D.
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Morgan B.
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Michael S.
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A $29.95 rental turned in a $115 rental. Hidden fees & added costs should be disclosed up front. Then you pay mileage & still have to fuel, before returning. It should be one or the other. Will never rent another u-haul.

Daniel B.
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Friendly and helpful with choosing size of trailer and with hook up.

Gary W N.
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The owner (Sean) had me covered from the beginning and made it super easy for my long trip with a 26' truck and two large trailers. He even had the truck and trailer hooked up in advance with the extra trailer awaiting my truck. Major kudos to Sean.

John D.
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Landrum Hardware is the bomb. Ken is great. Painless, quick, I would rent again in a heartbeat.

Nicholas W.
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Greg D.
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Chris B.
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Great staff and alowed a little extra time for the rental. Will certainly rent from them again.

Thomas M.
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My truck reeked of smoke.

William J.
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Great service!

Ronald G.
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Landrum Hardware is a great uhual location . Friendly , helpful and informative .

Sabrina M.
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thomas K.
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Madalin R.
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Robin R.
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Ted K.
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Friendly and knowledgeable staff. Truck was very clean and well maintained. Definitely would use this location again.

Robert A.
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Nancy G.
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Paul F.
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Nicest trailer I have ever rented.

Joel P.
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Quick, easy, convenient, and perfectly stress-free. Perfect for a long moving weekend.

Michael R.
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Bill H.
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Didn't have any issues

Markus K.
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Add larger signage on the main road indicating this is a U Haul location.

ROY K.
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We always have great service at Landrum Hardware

MARILYN B.
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Hal B.
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William A.
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Alyssa M.
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Larry P.
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Absurd charge for no usage other than drive to home and back to pickup location. Coronavirus lockdowns prevented moving to new residence in Florida!!! Love UHaul but these charges were not appropriate!!

Eric N.
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My card was charged $277 for damage that existed to the truck before I stepped foot in it. The employee said, “that was done when this truck showed up here.” Now I have to waste my time going back by the store to clean it up. People are renting trucks when they are moving and have little time to spare. Another stop to clear up the discrepancy that is a complete failure on their part to properly document damage is aggravating.

Tim W.
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Michael H.
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The gentlemen at the Landrum hardware location were amazingly helpful, friendly and really knew their stuff with the rentals. They were like life savers to say the least. Thank you Landrum hardware.

Cheri T.
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The driver's side door on the truck was very hard to close. I had to slam it each time.

Pamela K.
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ROY K.
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Shaun and his employees have made renting trucks so easy. They have great customer service. We recommend them to anyone looking to rent a truck .

ieshia V.
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ROY K.
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Great place to rent a truck from We recommend Landrum Hardware

Scott H.
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Landrum Hardware is an excellent location for a U-Haul rental center. The business is so well run, with outstanding customer service.

Kyle M.
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Burney S.
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Allen G.
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evander M.
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Shawn M.
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John M.
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10 out of 10.

Doug P.
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Friendly and helpful staff. Excellent location.

Daniel C.
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Danielle D.
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Stephen S.
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Awesome experience. We were in need and they helped us out so much. Thanks

carroll G.
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Check equipment. Double check the hook-up.

james B.
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Jennie P.
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Catherine P.
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James T.
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Cheryl C.
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No improvement necessary, it was all good!!

JAYNE C.
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DAVID K.
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robert B.
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I reserved a truck and trailer 2 weeks in advance and only to truck was available when I went to pick it up. There was no notification and the clerk didn't really know what to do. Luckily there was a trailer in a nearby town that was available two days after our expected departure. We had to postpone our cross-country trip.

EVAN A.
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GERALD M.
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Ed P.
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Rebecca M.
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Deborah M.
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Very helpful staff - thx

beth C.
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Carol I.
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Larry A.
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Deborah M.
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Everything was great - Corey, who managed the transaction in Landrum Hdwr was nice and very helpful

John H.
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No improvements needed at this facility. Personnel were friendly and helpful.

Myron B.
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While the rental agent was working with another customer the other agent went and helped me unhook the trailer I rented so that I didn't have an extended wait time to drop off. They are always friendly and helpful when I go to this location.

Scott E.
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Debra B.
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Joseph F.
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James B.
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Always a great experience!

Allen G.
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Sheila S.
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Dillon B.
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Carol I.
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Landrum Hardware went above and beyond to satisfy our needs,

Peter A.
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Amy C.
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David F.
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Penny A.
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The staff person was very rude.. even before they opened.. Complaing that there was only 2 people were there to open. Also there is not a manager there..

Melissa E.
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jonathan H.
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Great to have this service outside the metro area. Well stocked with various sized vehicles too. The guys at Landrum Hardware great to work with.

Winfield W.
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Joshua H.
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My reservation was cancelled after my location and truck size was changed because I didn't know I had to re-check in. Being that it was 11 at night and they were closed it was very stressful. That being said this location immediately returned my call and helped me get into the truck. I am very impressed with the managers professionalism and his dedication to customer satisfaction.

Tei T.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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