Customer did not leave a comment.ALLEN W.
Customer Reviews for Lansing Lumber Farm & Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing. Pickup was perfect and I love the after hours drop off.BRETT V.
Lansing location personnel were very helpful when UHaul overcharged me for no reason.Ian E.
Service support was very good friendly and I will recommend this place to anybody that's asking for U-Haul rental placesJOHN M.
The trailer had a flat tire and did not come with the brake light connection wires. Additionally one of the rear brake lights is out.JAMES C.
Store and people we great, uhaul's website was terrible slow. Hence, I was charged for 2 days rental even though used it less than 24hrsMICHAEL M.
Fiasco. I had an 8AM appointment for a trailer. I was told the UHaul rep didn't arrive until 9. An employee helped me hook up the trailer and I took it to another UHaul location because I didn't know if my hookup was correct and I had no lights. The other location set me up and I was on my way an hour late. When I returned it, the business was closed. I tried to do the return online but the location finder wouldn't find Lansing Lumber. I tried for a long time and finally gave up and took lots of pictures. I called UHaul and said I wanted to verify my return. They had me send pictures and said they would contact Lansing Lumber the next morning.Stephen H.
We're unsure why UHaul uses these small outposts when they have a gigantic parking lot in Leavenworth at the main office on South 4th. It makes no sense not to centralize.JOHN F.
Excellent customer service representative!! She was very friendly and helpful. I did want to mention the truck's passenger side front bumper looked somewhat damaged (hung down lower) that driver's side nothing that affected performance or operation, or compromised safety. Also, the cabin had an odor of animal feed or something of that nature, floor area had some noticable dirt, again nothing significant. Rear cargo area of truck was in great condition. Lastly, the rear tires especially, looked worn on inspection and will most likely need replacing soon. Otherwise, truck and experience was great overall. Thanks.Marcus B.
Customer did not leave a comment.NOAH O.
Customer did not leave a comment.Douglas H.
Customer did not leave a comment.ROCHELLE C.
Customer did not leave a comment.Noah O.