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William Z
Customer Reviews for Laporte Feed And Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Same
Lester TThe young man, Andrew was very helpful, professional and knowledgeable. I will would use and recommend this location again. Respectfully Paul
PAUL SPickup and drop off was quick and the personnel were very nice and helpful.
Laura BI was double charged for the rental. Once at a Baytown location. Baytown sent me to LaPorte to pick up the truck and I was charged another rental fee for the truck at Laporte as well
ISMAEL DGentleman who helped me was courteous, helpful and friendly! Highly recommend
ANNA HNo comments
Alejandro fAll was great. Extremely helpful and kind!
MARILYN MAll was wonderful
SCOTT MGood help
MARIO CRepresentative was very thorough and helpful.
Brian BAwesome service-
Joseph DGreat customer service from a fellow 1977 edition. Thanks for your hospitality. I will definitely come back again.
Jorge RAbsolutely perfect
Tracy HAwesome ,people would go again
VICKIE JNothing at this time
RONNIE HVery friendly location, definitely recommend
Daniel PDropped off the trailer at 9:30am Sunday. Location was closed on Sunday. Drop off time was Sunday at 10am. Trailer was checked in Monday morning and I was charged an extra day! I dropped off the exact same size trailer at this location one week earlier and no issue?
GORDON HWhen using the app, you have to drive to and from the key lockbox to where the trucks are. Bad road and inconvenient in the dark.
Christopher DLove Stephanie I will rent again next time for her. The truck was spotless and even smelled good. Her kindness and professionalism is impeccable. The best! Thank you for a great experience!
Melanie TI wanted to rent an appliance dolly but they were all out.They should have one for every truck.Besides that great great people.If I ever need a uhaul again I will definitely rent from them and I'll be sure to tell everyone I know to go through them.Nicest people on earth!!
DANIEL DThe Company customer service was phenomenal by the attendant!!! She came to my rescue in the nick of time and when I needed help the most.
Denvia RNo improvements necessary
MICHAEL RFrom what I saw the site showed no means to work on the units. I experienced a tire blowout on my trip back to Colorado. The tire looked well worn compared to the other 3 on the trailer upon pickup.
KEVIN GThe people here are very kind and attentive, The location is convenient and well managed.
CHARLES HNo sign on business & a little hard to find. Lady at store was very helpful and friendly.
MICHAEL SNo improvement necessary. Staff took care of me 100%. The tow dolley worked like a charm!
Russell MNothing, staff is amazing.
Scott BToo many hidden fees. “Cleaning fee” for $25. Nobody is cleaning that thing, I cleaned it before I dropped it off. That’s just a money grab.
Tyler RPickup and drop off were super easy, the people who took care of me at the location were very nice and super helpful. I would definitely use them again and recommend for others as well.
Shane GSo kind and caring for their customers!!!
Peyton SUnit was ready, assisted in hook and check over.
glyn BI swept out the truck very good and I was still charged a cleaning fee 🤦
Scott DSmile more lol
RONALD HMake sure fluid levels are full and that power steering unit is not leaking! Fix the dang air conditioner. We roasted all the way from Texas to Mississippi and back.
RODNEY WGreat people, great service. Couldnt ask for a better experience.
Christopher PNothing to improve they're very helpful and satisfying with them that's why I rent from only that location.
Rosalita MEasy transaction. Friendly customer service. Fast drop-off.
Eric BThey didn't have the truck I was needing. Stephanie went above and beyond to get what I needed. Gave me tips on returning which I thought was very helpful.
Mary TThe staff was very courteous and helpful would definitely rent from them again
Albert ROutstanding service and courteous staff. If you are in the area, this is the place to get your U-Haul.
Bruce cLoved this location will come agian always has the cleanest trucks in the area would recommend 10/10
Ashton SNo improvements are needed. Feed store went above and beyond with customer service and having U-haul ready
Pam MMy truck was given to someone else and my card was charged over $300!!! Was not able to get any assistance from anyone and I was refused a refund. I had to rent a different truck and drive out of my way to pick it up and drop it off, so I had to pay more money for the mileage. I have NEVER experienced something like this, where a business messes up and refused to fix the problem! I will not be using your services again.
Lyndsey CExcellent service and feels like family… Thank you all for everything.
Phillip SNothing Everyone was so helpful and already told some coworkers about the location
Leslie VGreat owner
Jammie Z