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Shawn F
Customer Reviews for Larneds Sale Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No issues with the drop off.
Tim ATruck was ready, clean & full of gas. Ready to roll. Driving down the road there's a bit of noise, but it's a moving truck not a luxury car. It gets the job done.
Michael VSammy has a great place an service
BRIAN HAll good
KEVIN BCasey Larned was so friendly and kind. Would recommend his services to anyone.
Kristy ALarneds went above and beyond by staying open after business hours to accommodate and assist in my UHaul pickup.
SHANE SNot a thing! Great people
gail dWhen picking up, they said "fill it with gas close to where the needle is on the gauge" - which I did, but I wasn't close enough and incurred an additional $13 fuel charge. Next time they should say make sure the miles to empty is at or above the number that is on the gauge when you pick it up. I think I was off by 20 miles or so and while "close" to the needle, not good enough. Also, the truck was picked up in Haskel (in West TX) - when dropping it off, they asked "was there red dirt in the floor on pick up" - and my reply was - "you can't walk in West TX without picking up red dirt and the ground was wet when picked up" - I don't think I got a cleaning charge, but they should be clearer about that as well.
Jason CMan, as far as 5020 s. Cedar, get rid of, retrain or get them 2 guys away from the front desk an have em clean trailers or something. As far as Larneds sales center, give em an atta boy and a pat on the back.
blade pExcellent experience at the pick up point. Casey made sure all our questions were answered and took all the necessary time to help us prepare for our move.
Michelle EWe always use Uhaul because they are always professional when handling all business aspects.
Robert YNo improvement needed.
Robeli GGood folks that work hard to get you connected to equipment so you may have the best move possible. Casey was excellent.
TERRY BFriendly and helpful people.
Willaim ANothing, very pleasant and enjoyable experience
Melinda SJust keep all the same :-))
David TNone
Dwayne LLarneds Sale Center is conveniently located. I have used them routinely over the years and have never had a complaint. Their drop off location can be challenging if it rains though.
Jayson MNeed place to return keys. Casey was awesome and very helpful.
Mary PJust did a drop off because they were closed on Sunday, glad to know they are church goers maybe.
john sThe location made up for U-Haul corporate technical issues which did not show our reservation done online for mobile pickup up.
Jessica EGood service. They hooked up the trailer completely and checked to make sure all lights worked. Very quick and efficient.
Kenneth WNothing they are very friendly and professional
Billy MCasey made us feel welcome and we are very happy with the process
Garry BCan't think of anything. Was great.
Stephen TNo one was there - I left a message that I dropped trailer off. No one called me back ?
COLORADO BI just had a great experience renting a trailer from Larneds. I highly recommend them. Very friendly sales staff courteous and helpful!
Sherry TCasey goes above & beyond to make sure his customers needs are met!
Angela LEasy return friendly people good experience
rick mCasey Larned is awesome to work with. Thanks a bunch, Casey!
MICHAEL BVery helpful and friendly staff. Made turning in equipment easy and stress free. Highly recommended!
Larry MU-haul is great. Really took care of me
Kyle KLove having this U-Haul Franchise in Haskell, Texas. The Larned family are awesome and very friendly and helpful.
MICHAEL BNothing! Mr. Larned was excellent, professional and made me feel right at home.
Ruben EThere was no dropbox to place the key.
David JMr. Casey Larned Was extremely professional and helpful. Very courteous. I strongly recommend his company.
Rashad AAt Larneds, the customer service was exceptional. My drop-off experience was personalized and the service exceeded my expectations. I recommend Larneds - as the go-to U-haul and storage rental facility in the Haskell/Knox City/Benjamin area.
Jeffrey OI was so surprised how friendly very please
patricia CI was able to find the location no problem. The only downside was that there wasn't a drop box to leave the keys in for after hours and the app couldn't find my location to turn in the vehicle that way. We had to call the go uhaul number to turn it in, which was fine, but it did leave me wondering if i turned it in right or not. Thankfully today we got the email with the receipt so i guess everything went well.
Emily F