Customer Reviews for Larry Councils Garage
(U-Haul Neighborhood Dealer)

519 reviews

1770 US Hwy 17 S   Williamston, NC 27892

(252) 792-8976

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(252) 792-8976

1770 US Hwy 17 S
Williamston, NC 27892

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

RONALD M. 
Rating:
1.0

Customer did not leave a comment.

Nakeya W. 
Rating:
5.0

Customer did not leave a comment.

John W. 
Rating:
5.0

Customer did not leave a comment.

LeAnn L. 
Rating:
5.0

This moving experience was made less stressful with the easy pickup and drop off.

Amanda L. 
Rating:
5.0

They cool

Charisse R. 
Rating:
4.0

Mr. Larry was great,but the truck sounded like it was about to blow up

sheila C. 
Rating:
1.0

I only used the u-haul for 1 hour to go 11 miles one way and back to pick up a lawnmower that I bought but didn't have a truck to get . I got charged for 65 miles paid 101.00 and literally only drove 25 miles I took a pitcher of the gas gauge before I left and it was the same when I returned. A total rip of if you ask me the guy told me he gave me the wrong keys that something was wrong and to go ahead and leave and he'll fix it that I should get a email with the price i told him when I went in there the miles and he said well I'll put at least 40 miles then ended up charging me for 65 miles I wasn't even gone long but an hour to pick up one thing drop it off at my house and took the u-haul right back he even said well you wasn't gone long

nicki D. 
Rating:
3.0

Customer did not leave a comment.

Lashanta W. 
Rating:
5.0

Happy that this location was able to help accommodate my request to get a vehicle. This location helped me avoid the hassle of waiting a very long time or traveling a distance farther which would have cost me more money at the very end.

Shareasa D. 
Rating:
5.0

Nice riding truck 🚒🚒

Janette B. 
Rating:
5.0

Customer did not leave a comment.

Milton B. 
Rating:
5.0

Customer did not leave a comment.

Jason V. 
Rating:
5.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
5.0

Customer did not leave a comment.

Milton C. 
Rating:
4.0

Customer did not leave a comment.

Joseph S. 
Rating:
1.0

Stop charging people double and going into their checking account the next time this happened I will own a u-hual U-Haul service is sorry y'all took my money out of my checking account without my consent after I done paid for the U-Haul one time the company is sorry

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

jimmy H. 
Rating:
5.0

Customer did not leave a comment.

Tracy M. 
Rating:
4.0

I didn't get all my add ons. They did take it off bill but needed more equipment next time.

Joseph S. 
Rating:
5.0

Customer did not leave a comment.

Arthur M. 
Rating:
5.0

Customer did not leave a comment.

Arthur M. 
Rating:
5.0

Nothing everything was great.

Patricia C. 
Rating:
3.0

Customer did not leave a comment.

CASSANDRA P. 
Rating:
5.0

Customer did not leave a comment.

Shakiha R. 
Rating:
5.0

I was very pleased with my visit and I will recommend Larry's Councils Garage for U Haul service in a heart beat.

Miranda H. 
Rating:
5.0

Customer did not leave a comment.

Donnell A. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Larry was very helpful. MY car was dead after towing it 4 hours and he gracefully jumped it and helped to make sure I had no issues.

JOHN M. 
Rating:
5.0

Very Good Condition..Good Cheap Rate.Will Rent Again.

johnnie H. 
Rating:
3.0

Limited parking for return equipment, but otherwise convenient.

Wesley B. 
Rating:
4.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

Great place and surface

Marc S. 
Rating:
5.0

Customer did not leave a comment.

Angela W. 
Rating:
5.0

Customer did not leave a comment.

Jon K. 
Rating:
5.0

Customer did not leave a comment.

Anthony F. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
3.0

Customer did not leave a comment.

KELLIE H. 
Rating:
5.0

Great people and service at this location

Marc S. 
Rating:
5.0

Customer did not leave a comment.

Brian J. 
Rating:
5.0

I had hoped to pick up the vehicle from a closer location to my home; however, that was not possible. Mr. Council was very helpful and a true professional. He helped to make my experience a very positive one.

Kenneth M. 
Rating:
5.0

Customer did not leave a comment.

Roger T. 
Rating:
5.0

Mr. Council was so kind and very helpful. The truck we rented was clean and in great condition. Would recommend to any one who needs to rent a U-Haul.

Curtiss M. 
Rating:
5.0

Mr. Council was extremely helpful!

Karen D. 
Rating:
4.0

Customer did not leave a comment.

Rose S. 
Rating:
5.0

Customer did not leave a comment.

Deborah F. 
Rating:
3.0

Customer did not leave a comment.

Jesse J. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
5.0

Customer did not leave a comment.

wendy G. 
Rating:
5.0

Customer did not leave a comment.

Cassius C. 
Rating:
3.0

Customer did not leave a comment.

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

This is an honest and reliable uhaul rental store. I highly recommend this location.

Paul M. 
Rating:
5.0

The attendant was very nice and provided great customer service.

Henry S. 
Rating:
5.0

Customer did not leave a comment.

Catherine O. 
Rating:
5.0

Everything was fine other than the trucks radio didn't work and the weather stripping kept falling off the driver's door when opening the door. Other than that was great

John H. 
Rating:
5.0

Customer did not leave a comment.

Brenda O. 
Rating:
5.0

Easy quick rental !! Friendly help. TX !!

David B. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
1.0

Customer did not leave a comment.

Rosalind B. 
Rating:
3.0

Customer did not leave a comment.

Malissa P. 
Rating:
5.0

Customer did not leave a comment.

Sheikka O. 
Rating:
5.0

Customer did not leave a comment.

Gerald M. 
Rating:
5.0

The owner was helpful and extremely friendly and courteous.

Micheal C. 
Rating:
5.0

my pickup location screwed my drop-off for somewhere else that was wrong and the gentle.an at Williamston at our drop off was helpful in correcting and amazingly nice

Amanda F. 
Rating:
5.0

Customer did not leave a comment.

tommy D. 
Rating:
5.0

Customer did not leave a comment.

Devonte S. 
Rating:
5.0

Customer did not leave a comment.

Christopher W. 
Rating:
5.0

Customer did not leave a comment.

marianna M. 
Rating:
5.0

Mr. Council was extremely nice gentleman. I will definitely go there again.

leslie B. 
Rating:
5.0

Customer did not leave a comment.

jonathan K. 
Rating:
5.0

Nothing

Shanice M. 
Rating:
5.0

No improvement needed

Christopher P. 
Rating:
5.0

Renting the truck was an easy and comfortable experience. All needs and expectations were met.

Arthur M. 
Rating:
5.0

Mr Council has always provided the best care. I tell him what I am moving and he gives me the best options. As an inexperienced mover I appreciate his attention to details and keeping me informed. I wouldn't go anywhere else

Danita M. 
Rating:
5.0

Customer did not leave a comment.

Marie S. 
Rating:
3.0

Customer did not leave a comment.

amy F. 
Rating:
4.0

Customer did not leave a comment.

Rose S. 
Rating:
5.0

Customer did not leave a comment.

DEBRA F. 
Rating:
3.0

Did not have all of the requested equipment and was billed for the entire amount with no adjustment and was told once I got to the drop off location to contact him for further assistance. Upon reaching that location of drop off still was unable to get my refund for equipment that was not received to help with my move.

Jaimie S. 
Rating:
5.0

Customer did not leave a comment.

marianna M. 
Rating:
5.0

Customer did not leave a comment.

Barbara N. 
Rating:
5.0

Customer did not leave a comment.

Emily T. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

elizabeth D. 
Rating:
3.0

Have trucks that aren't junk. Our truck ran like crap, had a check engine light on and was very noisy

Michael H. 
Rating:
4.0

Customer did not leave a comment.

Joshua C. 
Rating:
3.0

Customer did not leave a comment.

Michelle A. 
Rating:
3.0

Customer did not leave a comment.

Katrina B. 
Rating:
3.0

The place I rented the truck from was great no problem there. I will not be recommending uhaul in general. I was charged double the rate I was quoted. I reserved the trailer for 10 hours and was quoted 41 dollars and some change. 6 hours into my rental I received a text from uhaul saying the trailer needed to be returned by 8pm. 4 hours short of what it was reserved for. The following day I was debited an additional 41 dollars and some change on top of what I had already paid. Not happy or satisfied with uhaul at all.

Billy W. 
Rating:
3.0

I paid over $70 for the use of your truck for 1hour I understand the $19.99 for the use of the truck but I only went less than 50 miles and I feel like the mileage rates are outrageously high

Valorie P. 
Rating:
3.0

Customer did not leave a comment.

Richard L. 
Rating:
4.0

Customer did not leave a comment.

Carol W. 
Rating:
4.0

Customer did not leave a comment.

Rhonda M. 
Rating:
5.0

Larry Councils Garage was very helpful in selecting the size truck I needed and helped me thru the process which was very easy. I highly recommend this location. The best and friendliest Customer Service.

Che-Okee T. 
Rating:
5.0

Customer did not leave a comment.

colleen H. 
Rating:
5.0

Nice size truck for my needs.

lamont W. 
Rating:
3.0

The Uhaul was infested with roaches. My husband had to bomb the truck with Rid A bug before we could place our furniture in the truck. Customer serv6 was not polite about it nor did he try to assist with the issue. I will be reaching out and taking this as far as I can. What a terrible experience.

Vincent B. 
Rating:
5.0

Was a pleasure

Yvonne K. 
No reviews have been submitted for this location.

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