Customer did not leave a comment.Patrick D.
Customer Reviews for Laser Commercial Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Steve Simons was excellent to work with. He took care of everything for m e and made the process seamless and worry free!Nancy H.
Nothing!! Service was superb and mr Steve Simons was very respectful of his customer. He was my guardian angel on Saturday night when I needed a UHaulâ€¦ I was at â€œcrunch timeâ€ for moving Sunday morning. and had called uhauls in areaâ€¦ no help at allâ€¦ mr simons took my call right away and helped settle my nervesâ€¦ Go with Steve in Schulenburg at Laser Commercial.. I guarantee you will be so happy.. ronnie jRonnie J.
Customer did not leave a comment.Harvey H.
Love working with Steve. Will always go back to Schulenburg Uhaul for our uhaul needs!Arvel B.
Using the system by phone was different but followed the instructions on the video and email so went good. Take photos while completing the return form. Locked up and dropped key in the box. Done! We'd do it again. Mahalo!!Nuulani A.
This was a great experience dealing with this location. Very helpful very nice. Would definitely recommend.Kimberly J.
Customer did not leave a comment.Lizetta V.
Customer did not leave a comment.WILLAIM G.
Customer did not leave a comment.JOHANNA C.
Customer did not leave a comment.RONALD P.
Check back it was after hours. I think you need to explain to customers that they're gonna have to take photos of mileage, inside of the vehicle, gas level etc. People that don't have a phone would not be able to do after hours.SANDRA L.
The 5x8 trailer I rented. Had a vericke sliding door. The door opened fine it once we were finished loading we weren't able to pull the door down. The locking mechanism on the door was preventing the door from closing. We had to use a pty boot to get the door to go down/close properly.Stephen M.
Customer did not leave a comment.Arianna V.
Customer did not leave a comment.Gary D.
Customer did not leave a comment.Adam E.
Customer did not leave a comment.JOHN C.
Customer did not leave a comment.Kevin N.
thank you for helping hook up in the rainrichard M.
Customer did not leave a comment.jacqueline S.
Continue with the same dignified/professional/courteous and good neighbor service that I experienced at this location. Nothing broken here. Nothing to fix.Alvin T.
Customer did not leave a comment.Tim E.
Customer did not leave a comment.James F.
More room to maneuver would be nice.DAVID PATRICK S.
Customer did not leave a comment.Mary N.
Customer did not leave a comment.Otis H.
Customer did not leave a comment.Danny T.
Customer did not leave a comment.Otis H.
Customer did not leave a comment.Arvel B.
Customer did not leave a comment.Michael V.
Check to ensure trailer lighting is functioning. Unfortunately left side brake & turn signal lights were not working.Lisa N.
Customer did not leave a comment.Glen H.
Dropped off truck on a Sunday. Dirt lot was very muddy due to rain. No one there. Owner said to park truck and leave key under seat because there is NO lock box there!Janie P.
Steve is great, I hope I never have to move again but if I do I will definitely use this Uhaul location.CHAD Z.
Customer did not leave a comment.Robin B.
This was the most impressive Uhaul experience I've had: the manager/owner had me hooked up & ready to go within 15 min. Of my arrival- on the return after hours he willingly came to help me unhook as I had a little trouble getting it off my ball. He was always polite and helpful in every way. I don't know if I'll ever need equipment again there or not but I wouldn't hesitate to return there.Leslie B.
They didn't answer the phone, no drop off location box for the keys and they were in the middle of transition to another location and nothing was clear on where to leave anything.CHAD DANIEL H.
Customer did not leave a comment.Zane K.
Customer did not leave a comment.Allen C.
I've already recommended it to several people. Top notch service, friendly, courteous, respectful and convenient! I would use this Uhaul dealer again!!!! Paul Hegerpaul H.
Enjoy doing business with this company located Schulenburg .Onsite help and always have clean truck and provided all information. This experience was exceptional with the Covid situation. We felt that the service provided necessary protection. ThanksJAMES B.
Customer did not leave a comment.Gale E.
Customer did not leave a comment.Roger M.
Customer did not leave a comment.Denise M.
The man running this location was amazing went above and beyond to help me out and answer all my questions.!!Claudia L.
Customer did not leave a comment.stephen B.
Steve was great in helping to complete the contract, explaining the details, attaching the trailer to the truck, and explaining how to load and tie down the vehicle. First rate service. The car hauler trailer worked wonderfully. No problems loading, transporting or unloading. Highly recommend.Gerald H.
I rented the U-Haul in Schulenburg, TX. Steve is the proprietor and he could not have been for helpful. My experience with Steve was terrific, he was incredibly helpful, and I'll be back for my next trailer rental. Thank you, Thank you! Carl PenlandCARL P.
Super Customer Service. Practiced Social Distancing in accordance with the COVID 19 Recommendations.John B.
Excellent as usual,this dealer must have the best AFM in the business!STEVE S.
Very Pleased as always used this company before. Nothing needs improving!!!Katherine D.
Customer did not leave a comment.JOSEPH A.
Location was not marked well. It looked like someone's back yard more than a place of business. No one was there, so we folded the paperwork with the keys inside and left it in a little drop box. We were hoping this was the right location. 2 days later someone called and said we never delivered the truck back. I explained the address on my paperwork and told them that was the address where we left the truck and keys. They said we delivered it to the wrong place. I explained again how we delivered it to the address on the paperwork, and that we had no information to deliver it to another location. I will not do business with this location again.Joshua G.
Ether instructions on parking in the rear. Some lady was having a rummage sale and was annoyed that I tried to park in front of what seemed to be. HPISD. The automated checkin online was great! Cheers, EuanEuan B.
This was just friendly efficient service. I will repeat this week also.JOSEPH A.
Customer did not leave a comment.KEVIN L.
Customer did not leave a comment.Gary E.
Completely satisfied with service received.Richard D.
Was no business where it was dropped nor anywhere to check the equipment in. Obviously no one ever checked if any equipment was dropped off. When I called to see if the equipment was checked in I left a message but my call was never returned. There was trailers and tow dollies left parked in the street from previous drop offs which told me no one checks on returns.William Y.
Best Dealer, Best AFM, Best Uhaul Experience ever!STEVE S.
Customer did not leave a comment.Michael H.
Great as Usual!STEVE S.
Best Uhaul customer service experience ever!Lauren H.
We ordered two trailers; one clean and the other not so clean. We were thankful to leave early and get all of our daughters stuff in the two trailers. When we go to her new apartment, we unloaded most of the furniture and took tat trailer back to U-Haul. Today (6-11-19) we were able to unload the second trailer and turn that trailer in. It was a nice experience. My first time to tow an enclosed trailer! It was like I did not have a trailer behind me. GreatPaul V.
My brother dropped it off and it was closed on SundayMana S.
Customer did not leave a comment.Richard D.
Customer did not leave a comment.Carey T.
Customer did not leave a comment.Ty B.
Customer did not leave a comment.Ashlee S.
Customer did not leave a comment.Patrick M.
Truck ran great, easy to load and unload.STEVE S.
Customer did not leave a comment.Vickie B.
Customer did not leave a comment.Rudy G.
The gentleman that helped us was great. He went out of his way to find the size of truck we needed. Very friendly.Sheila N.
Customer did not leave a comment.rose C.
Customer did not leave a comment.Derek M.
Customer did not leave a comment.Greg A.
Customer did not leave a comment.dan I.
Was EZ and great value. Exactly what we neededSherry S.
Had no contact with this dealer.George G.
Customer did not leave a comment.Andrew G.
Steve was fabulous....U-haul are always odd locations but he was very accommodating, friendly and able and willing to help.KATHLEEN S J.
Owner was great, met me after hours while it was freezing rain and cheerfully connected the trailer, then met me up at the office after hours, again, to unhitch.STEVE S.
When I made the reservation I received an email showing the pickup location in la grange but when I showed up to pick up the trailer I was informed that the location had no trailers and I needed to go to a different location to get the trailer. I was late getting my son from school due to the extra traveling distance to get the trailerLeonard C.
Very helpful with meeting needs for our moving situation.LINDA W.
Customer did not leave a comment.Neal L.
Everything was greatKen L.
Customer did not leave a comment.Jenise N.
Customer did not leave a comment.Elizabeth B.
Great ServiceSTEVE S.
Customer did not leave a comment.Russell B.
Customer did not leave a comment.Dave S.
I inadvertently ended up there because original drop off location went out of biz. They are friendlyGloria N.
Customer did not leave a comment.RICHARD G.
Fuel tank was at 1/8 on pick up, not 1/4, that cost me about 16 dollars on return. Did not drive the Uhaul more than 510 miles and was charged a mileage fee. Uhaul was used at pick up location or was improperly checked in on arrival before I picked it up. I wouldn't be upset and I would give a good rating if I could be reimbursed for the mileage, extra fuel I had to cover and the 25 dollar cleaning fee, it was filthy on pick up and I had to clean it before loading my belongings. The truck was fairly new and other than the really poor fuel mileage ran ok. You should pick who you allow to rent out your equipment because some of your providers are going to give you a bad name.Joshua K.
Customer did not leave a comment.Savannah W.
Have a centralized system that works. Found trailer myself and was on way back before your Phoenix hq phoned to let me know a trailer was available 70 mile farther away than the one I found. Some customer service!Ronald P.
Very personable owner. Helpful.Dane S.
I will qualify that the owner/operator is a family member, however he went above and beyond to the point of helping me load a heavy item on the trailer. Then arranged for help on the unloading end.Steve S.
Outstanding service and equipment. The owner/operator did everything he could to make this experience great.Brad O.