Personnel très professionnel et poli. Camion très propre. Prix très compétitif. Je recommande.
GUY B
Customer Reviews for Lave Auto Tiger
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
None.
SAMUEL Otoutes a été parfait et nous remercions le proprio du lave auto tiger super aimable et tres tres gentil et tres poli
Aime LFriendly and professional service
FERENC SGreat service, friendly, knowledgable and courteous
JOHN GGreat service, personable and very accommodating!
mark jA big thanks to Graham who was very kind when I called to get information of the van. He guided me well. Thanks Graham!
MARCEL GNot to please with the overall U-Haul company on the day of the pickup was not able to receive my truck due to computer failure on the US site was able to re-rent it again 3 days later on the day of the rental nothing was mentioned it will be compensation for the delay of the transaction so this might be my last time that I will rent a U-Haul equipment from use case the distributor of the U-Haul on St John Baptist were great professional people really appreciate them but as a U-Haul company very unsatisfied to have no return excuse or and reimbursement of some kind for the mishap that happened I thank you anyway for your services but in the future I will try someone else
walter bI have been overcharged fir the rent of the truck. I called to ask for correction but it seems not to be a priorité for you guys.
Cyrille TConcerning the staff, they were excellent. Concerning the hick in price due to the date of the rental, poor. I don’t think it’s right to raise the price for using the exact equipment because it is considered moving time. This is the only reason that I would not recommend your facility to a friend.
kimberley gExcellent service from the dealer.
Chirstine-Marie GI rented the truck more than a week in advance. Didn’t have the 20” truck so gave me a 15” instead and needed to bring it back to the starting location versus my initial drop off. What a poor experience
Justin RGreat location, professionnal and friendly service!!
Pierrette PPhil and Graham provided excellent service, answered all my questions and the rental process was fast and easy.
Joe DNothing to do. Amazing staff
Anthony TThe staff was very helpful, pleasant and knowledgeable! Just wish there was more place to park...😊
Jennifer WConcernant l’essence Le système de validation laisse a désiré Ex: j’ai fais le plein d’essence 120,00$ Et j’ai utilisé que 30,00 $ selon moi à vérifier svp Et je n’ai pas de retour sur mon argent investi dans plein d’essence ce qui augmente les frais de location aux finale et ne représente pas ce que vous avancez . Je vous remercie à l’avance pour le temps que vous consacrer à ce courriel Merci
MARTIN TA quick comment to U-haul. Please, make sure the trucks that are available in Quebec, even if coming from USA, are equipped with winter tires, in winter. There was a huge snowstorm, i am not an expert in truck driving and it was awful and scary. Even slowly. I got stuck several times in the snow because there was sometimes no adherence at all. At least I would have like to be warned in advance to allow me the time to find a better option. I really did not like the experience.
Fabrice GAvoir la revue dans le choix de langue du client.
Michel DVery good service thank you 👍👍👍
Stephane SGood service and friendly people
Chantal DThe person who deal with me was very helpful, friendly and professional! Definitely will come back to this place again in future.. Thank you
Valeri KThank you so much! Very good service!
Aleksander EAll good the van I rented was very good and I was happy with my rental
Tony CThe guys at the UHaul Lave Auto Tiger rental location in Chateauguay, QC were very friendly and made renting a trailer very easy! Certainly will rent at this location again!
Rick LJamais utilisé le libre service
Lucie TTout est parfait. Merci !
Benoit LContiniu your work iam very satisfain
Francisco MSuper staff good for every one
benoit mExellent service
Kamal RVery friendly service.
Gregory BPerfect experience. Great customer service.
Michel DAll ok
Neon LTout était très bien
Maurice RMerci j'ai eu un bon service
wendy nNice brothers
Jean JGraeme was friendly, courteous and very helpful. Everything went well and the service was excellent.
Christina Cmore easyer on mobile
Manuel CFirst if you have an online checkin then make sure the store drops the key. Second the checkin and checkout process is overly complicated and not friendly. Third, customer service number takes way too long.
Eric QJ’ai apprécié pouvoir aller porter le camion en dehors des heures d’ouverture quand ça me convenait. Toutefois, le site internet n’est pas facile à utiliser et on ne m’a pas informer de la façon dont je pouvais aller porter le camion quand j’ai pris possession initialement.
Annie PExcellent service
Lisa HWorst truck ever. The chucks were in so poor condition that the window of the oven we just bought smashed all over. Also, an equipment we rented on line was not even available at arrival. Lave-auto Tiger was unable to explain how than can be possible. They were very nice people and offered free other equipment and gas. Will certainly not recommend U-haul but would recommend their garage.
Martine TPhil at Lave Auto was incredible. He was sympathetic to my frustrations with U-Haul (who I deeply regret booking with) and gave me some extra kilometers since U-Haul changed my location last minute (forcing me to bike 40km at 6am to pick up the truck). Phil and his brother seem like great guys, and I’m glad to have dealt with them.
Sean Mgood guys to work with
Martin FNothing to improve your the best👍
serge tAll good
Sebastian MWhales eat people. Believe it.
Patrick SRecevoir les documents : contrat etc. en francais serait une bonne affaire on est au Québec merci.
denis mKeep it up.
JEAN NLe locateur n'a pas indiqué qu'il est fermé la fin de semaine. J'ai eu beaucoup de mal a faire toute la configuration dans mon cellulaire pour avoir la clé. la réservation prévu a 9h AM, je n'ai eu le camion qu'a 4h PM et avec l'aide du service a la clientèle au téléphone. Le cadenas pour récupérer la clé est vieux et été bloqué malgré le bon code. et pour finir j'ai été facturé 182$ le double que j'ai toujours payé ailleurs. Le comble est que le lundi lorsque j'ai appelé la personne au 58 Bd St jean baptiste il m'a presque envoyé me faire voir ailleurs !
Sangoné FThe staff is very good, serious and friendly. The most important thing is to trust customers. I am very satisfied. I will come again in the future, and I will recommend it to my friends.
Guang Q