Customer Reviews for Lawrence County Ace Hardware

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lawrence County Ace Hardware

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John L.
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Customer did not leave a comment.

Chris S.
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My only complaint is those 6x6x12 aren't quite 6 ' and I wish they were about 6 inches taller so most people could stand up in one. I use these a lot and every time I do It takes me 2 days to get over the back pain from bending over and loading the damn thing.

DOUGLAS B.
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They were very professional and helpful

Hugh C.
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Make it so the wire free tablet works better.

DEL F.
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Customer did not leave a comment.

Carson R.
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VICTOR C.
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The people there were very nice and read to help

Tracy N.
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Daniel E.
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BRIAN C.
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quick and easy. great staff at ACE Hardware !!

AMBERYANA W.
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MARY S.
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Craig M.
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N/A

SARAH M.
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Debbie R.
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Vincent R.
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The service was excellent.

Craig T.
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Customer did not leave a comment.

Maria C.
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Was very satisfied with the friendly person who took care of the return of the truck, car trailer and dolley that was borrowed.

Amanda J.
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It was very easy, guy told me to park it out front and drop the key in the box and he would take care of it all when open in the morning.

Lorrie C.
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I rented the truck and a dolly to move large furniture . Only after arriving at the location, I was informed they had no dollies. Since I had already hired help it was too late to cancel the truck. Then when trying to return the truck using the app it kept saying they couldn't find my location. It took over 45 minutes for it to finally recognize I was at the Lawrenceville location. Needless to say I was very disappointed in u haul. I have another reservation for the 9th of May let's hope this experience will be better.

RICHARD R.
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Customer did not leave a comment.

James L.
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david C.
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Make sure they have dolly's for furniture and appliances. I ordered them and they did not have them when I went to pick up truck.

Jerry S.
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Customer did not leave a comment.

Robert G.
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Wayne B.
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??

Ashley R.
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They were great to work with, I needed to extend my rental time and it was never a problem. Will do again!

JULIE B.
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Customer did not leave a comment.

Jerry S.
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JERRY S.
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JERRY S.
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Lawrenceville Ace provide exceptional experience

ROBIN C.
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Bill C.
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Fantastic staff!! Great knowledge and super quick processing!

TIFFANY F.
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Customer did not leave a comment.

BARBARA D.
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The price for the 3 days was extreme....the mileage allotment just barely met our needs. If given any choice I will NOT rent again...I realize you need to make a profit but $200 a DAY is too much...every little mileage and then gas.

GENNIE G.
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Customer did not leave a comment.

Allen M.
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Everything was great.

Robert T.
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Customer did not leave a comment.

JAMES H.
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JOHN H.
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Was disappointed we were not able to rent a dolly but otherwise wonderful

Richard W.
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Very nice individuals at the Lawrence County Ace Hardware Store. Always willing to help!

ROBIN C.
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Customer did not leave a comment.

BRENTON G.
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Michael W.
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LeeAnn H.
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U-Haul could do better to give customer's their first preference of pick-up. I had to drive out of my way to pick up my vehicle. This always happens when I rent a truck.

Michael S.
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Customer did not leave a comment.

Stephanie C.
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Customer did not leave a comment.

Jonathan K.
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If a local truck is not available, you should tell customers that they will have to drive an hour out of the way to pick up the truck when they make the reservation, not the day before they have to leave to pick up the truck.

christina H.
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Customer did not leave a comment.

Preston R.
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KURT S.
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Les W.
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ANNA B.
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Cheryl D.
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Kandi P.
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Nothing at this time, drop off point of trailer.

Diane R.
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Customer did not leave a comment.

becky B.
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DUSTIN P.
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David S.
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Even though the location was technically closed on Sunday, the gentlemen that were working inside the Ace Hardware Store were very friendly and accommodating.

Tanner H.
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Customer did not leave a comment.

Vonetta T.
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Very friendly and helpful. Would recommend.

Terri B.
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the guy was a asshole!!!!!!

JESSE W.
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Customer did not leave a comment.

PHILLIP S.
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Paperwork takes forever. I had to go through the "Will the vehicle tow the trailer" Twice!.Once with the reservations and then with the rental place.Not including the on-line lookup. Seems as if all the information you give on line is for nothing other than to keep someone busy.

Robert S.
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Excellent service

Jacqueline R.
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Customer did not leave a comment.

Kathy B.
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Wael M.
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Von R.
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Connie S.
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To keep the drop-off place informed about the price change, when the uhaul was quoted at a certain price

Carolyn E.
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Location of uhaul office was on the second floor. I use a cane.

danny F.
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Customer service had a very poor attitude.

Regina C.
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Customer did not leave a comment.

STEPHANIE F.
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Picking up uhaul was quick. We were helped by Brad and when we went out to hook up, he realized we didn't have a part that was needed. Instead of having to buy the piece, he loaned his to us. Everyone in the store was very nice. If we ever need a uhaul again, we will go there again.

Kimberly N.
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Everything was good.

Larry B.
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No problems at all returning the trailer.

Daniel H.
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Everyone I came in contact with was more than just my questions they offered help and options and I thank all of them for a job WELL Done

KIMBERLY O.
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Customer did not leave a comment.

GARY H.
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Customer did not leave a comment.

MACY A.
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Customer did not leave a comment.

LARRY S.
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Customer did not leave a comment.

LARRY S.
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Customer did not leave a comment.

AUDREY F.
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Great customer service- both at the location, and the online help. We needed to add a second day to our rental, and I used the online chat function, and it was great. Brad at Ace was great, from coming in to make the reservation, and picking up the truck, through return. I forgot a bag in the canon of the truck, and he called as soon as he found it. Overall, a great experience.

darrick C.
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my only thing was no one told me all your locations were 24 hour drop off...going by the website it looks as tho all locations arent thus we took truck over to Lawrence rather then dropping off in Vincennes where we unloaded.....

Carl F.
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All went well, but I used the quick check in to save time when picking up trailer, but when I picked it up the guy didnt know anything about it and mafe me run my credit card again. HOPE I'M NOT CHARGED TWICE!

PAM V.
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Customer did not leave a comment.

Tim E.
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Much better than my past experience with my closest site.

Klein R.
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None. The agent there was very professional and did a great job handling everything for me!

Jonette P.
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I was overcharged after being promised a set amount, and then charged more afterwards when I returned the truck because of fuel for which I will NOT pay for. I left it where I found it.

GUY A.
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Customer did not leave a comment.

Todd M.
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Customer did not leave a comment.

RICHARD W.
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Customer did not leave a comment.

Jeremy R.
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More accurate internet information

George J.
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Customer did not leave a comment.

edna F.
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I will Never rent from Uhaul again. They charged me mileage when I was told that local moves were not charged.

William E.
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It was a four-hour round trip to pick up a truck that had been requested from 20 miles away from our home. Plus, there was no utility dolly available. Added a lot of stress to our move, but this was no fault of the folks at Lawrenceville. They were great.

DANIEL S.
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Customer did not leave a comment.

MICHAEL B.
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Customer did not leave a comment.

Joseph O.
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Jabez C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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