Customer Reviews for Leap Management Company
(U-Haul Neighborhood Dealer)

70 reviews

1929 Hwy 85 N Ste 3   Jonesboro, GA 30238

(770) 460-1405

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(770) 460-1405

1929 Hwy 85 N Ste 3
Jonesboro, GA 30238

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

All Good 👌👏👏

Rodney W. 
Rating:
4.0

Customer did not leave a comment.

TARA R. 
Rating:
3.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Everything is very tight getting a truck in and out was very difficult

Estella E. 
Rating:
4.0

Customer did not leave a comment.

Joshua W. 
Rating:
4.0

The service was great, equipment was fine. The location was 35 minutes from where I reserved a truck over a month ago. Rather than changing the pick up location uhaul should work on moving the equipment reserved to the location requested. This INCONVENIENCE added an hour plus to an already stressful and tiring day.

Michael D. 
Rating:
1.0

Nobody was there when I arrived and no one gave me instructions on how to retrieve my truck.

JADE V. 
Rating:
5.0

Customer did not leave a comment.

Andrea W. 
Rating:
5.0

Customer did not leave a comment.

Shauntiva H. 
Rating:
5.0

Customer did not leave a comment.

VICKEY T. 
Rating:
5.0

Very courteous and helpful! The truck was very clean! Quick pickup! Highly recommend this location

DEDA A. 
Rating:
1.0

I picked up the uHaul in the morning and had to find another place to get another one due to the check engine light being on, extreme shaking, and engine smoking. I had to move by a certain time, but due to this issue, I had to delay the move for hours until I got another uHaul. I will not be coming here again.

Andrew K. 
Rating:
4.0

Customer did not leave a comment.

Rodney S. 
Rating:
4.0

Customer did not leave a comment.

Kimberly L. 
Rating:
3.0

Truck was not clean. Had broken glass in the bed. Charged for $56 for ins. we didn't need. Truck was older. I would recommend the location 7242 on 85 in Riverdale. Customer svc. on site to address any issues.

Cullen C. 
Rating:
5.0

The 24/7 process was absolutely amazing. I couldn't ask for any improvements.

Cherise M. 
Rating:
5.0

Customer did not leave a comment.

ramondo W. 
Rating:
3.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Friendly and hospitable service.

MARK ADDISON S. 
Rating:
5.0

Lower the prices. Norma was absolutely the best at what she does. She deserves accolades!

Antoinette J. 
Rating:
5.0

Customer did not leave a comment.

Edwin R. 
Rating:
3.0

Customer did not leave a comment.

Maria G. 
Rating:
3.0

Over price

Victor D. 
Rating:
3.0

Had a discrepancy with the gas but you guys took care of it. Had a great experience thanks for the lift.

Stevie H. 
Rating:
5.0

Very good experience. Thank you.

TERRY L. 
Rating:
5.0

Customer Focused with a friendly smile was my first impression, Super customer rep behind the counter. She deserve 5??????????+. She discovered an error I made in my online booking and payment. She Advised me on what was best for me. I can only sum it up in two words, “Customer Focused”. G, please forgive me for forgetting your name. Super job!

James C. 
Rating:
2.0

Customer did not leave a comment.

Robert H. 
Rating:
4.0

Sign needs to be clearly above door. I ended up going to another business next door because their signage wasn't clearly visible.

Charmain F. 
Rating:
5.0

Customer did not leave a comment.

ANGELA H. 
Rating:
5.0

Great services

Stephen R. 
Rating:
5.0

customer service is good.

MARQUIS L. 
Rating:
1.0

Customer did not leave a comment.

Felicia M. 
Rating:
5.0

Very professional, attentive and caring staff. Will definitely rent equipment from this location again.

ROBERT M. 
Rating:
5.0

Customer did not leave a comment.

CHRYSTAL S. 
Rating:
5.0

This location was much better than the first location who was suppose to have my guaranteed reservation but did not.

Michael M. 
Rating:
3.0

Customer did not leave a comment.

jere H. 
Rating:
3.0

Customer did not leave a comment.

Shanitra T. 
Rating:
3.0

Rep had great customer service attitude. She made the experience go very well.

Eric A. 
Rating:
5.0

Excellent service

MARCOS M. 
Rating:
5.0

Great service

Marcos M. 
Rating:
4.0

Problem still releasing my deposit after 2 days.

Keith B. 
Rating:
4.0

Customer did not leave a comment.

KENDRA J. 
Rating:
2.0

Customer did not leave a comment.

RONALD B. 
Rating:
2.0

Customer did not leave a comment.

KARSHEEN A. 
Rating:
5.0

Friendly staff.Not a lot of equipment to choose from but they had what I needed.

Marcos M. 
Rating:
5.0

Customer service exceeded my expectations. Ari was amazing!! This is my 3rd time renting from this location. I would rent again.

RANDOPH W. 
Rating:
5.0

location was close to my house. good service

RANDOPH W. 
Rating:
1.0

Salesperson told me the truck was full of gas but it was only slightly above 3/4 of a tank. i took it back with the same amount of fuel but Uhaul still charged me $8.00 for fuel. Thats ridiculous.

MICHAEL W. 
Rating:
5.0

Customer did not leave a comment.

RANDOPH W. 
Rating:
5.0

Customer Service was good. Friendly staff.

RANDOPH W. 
Rating:
2.0

Rental location attendant was 20 min late to open the store to process my 8am rental reservation

Jonathan L. 
Rating:
5.0

Very nice location, the Uhaul agent was very patient with me.

CLARA L. 
Rating:
5.0

good service

FREDERICK N. 
Rating:
5.0

Customer did not leave a comment.

REGINAL F. 
Rating:
5.0

I recommend this location to everyone. The u-haul rep was very friendly.

JUANA M. 
Rating:
2.0

The truck we rented was dirty when we picked up and the fuel tank was close to empty. The computer was not working so we waited approximately 1 hour before we could get some paperwork and get on the road. This cost us money in the end. Although the people were nice, we could not recommend them as a good UHaul location.

DEBRA M. 
Rating:
3.0

Customer did not leave a comment.

Jaime E. 
Rating:
5.0

I recommend this location. The receptionist is very friendly and she verified with me the correct amount of fuel, miles , etc.

UCHECHUKWU C. 
Rating:
5.0

Very friendly staff. Clean location. I recommend this location.

Gregory C. 
Rating:
5.0

Great customer service. No additions. NH

nicole H. 
Rating:
5.0

The lady was very nice and had a very pleasant atitude. Clean location. I recommend this location. Great customer service.

isaiah S. 
Rating:
5.0

Really good people that run this location and took excellent care of me.

JOEL B. 
Rating:
5.0

The Uhaul personnel were excellent and really went out of their way to help me and get me on the road. Many thank you's to them. Will use their service next time I need help.

Joel B. 
Rating:
3.0

The customer service representative at this location was was amazing. She was very polite, nice and knowledgeable about the entire rental process. I will defiantly recommend this location to my friends and family!!

TEAKILLOUR B. 
Rating:
1.0

the place I picked it up from was a terrible. bad service and rude. I was directed there from the place I went to up the road so I had no choice. but I would never recommend that place to anyone. pull your trucks out of there......that's my recommendation.

ERIC C. 
Rating:
2.0

Employee was new and not real familiar with how to check me out. Furniture pads that I had reserved were not there and I had to go to another location to get them which meant having to fill out another contract. First employee had trouble taking pads off of my original contract.

CRAIG S. 
Rating:
3.0

Customer did not leave a comment.

FREDRICK H. 
Rating:
5.0

Everything was great and clean and fast.... Will used again soon. Thanks Ms. Patterson

ERMA P. 
Rating:
4.0

Customer did not leave a comment.

RANDY G. 
Rating:
4.0

Customer did not leave a comment.

PAMELO B. 
No reviews have been submitted for this location.

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