Every one very helpful and friendly
Jerry A
Customer Reviews for Lee's Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The.agent was very helpful and did an amazing job making sure we had what we needed
Chad HI was disappointed when I picked up the Uhaul and it has a quarter of gas tank left. I mention that how am I supposed to fill it up to that exact gas tank level. The lady there said I should be ok as long as it's close.
Ka XIt would be hard to do any improvement, she is playing everything to a tea couldn't ask any better service
WILLIAM H⭐️⭐️⭐️⭐️⭐️
Katrina REquipment was cleaned, prepped and waiting for us right in front!
Jeffrey SVery easy to order online and drop off was easy also
Celesta JLaura is very kind and knows her job. Only issue is the lack of variety of sizes in stock. Thats no fault on her though. She is a pleasure to do business with and we will continue to use her.
Katherine OLaura has always treated me well!
RUFUS GLees is the best place I've rented from.
Jim RGreat service and super friendly staff. Will use them for all my rental needs
Katherine OEverything was excellent.
James RGreat experience with excellent prices!!! Laura our agent is so friendly and helpful!!
Katherine OLaura was wonderful. Online booking and Laura saved me when the owner of the bristow location trying to over charge me exceptionally since he did not have the trailers I needed on site. I would never use or recommend the Bristow U-Haul to anyone. Laura on Okemah I will use and refer to.
Ed DServe tacos with cold drink.
James KWas told I would be charged for 1dsy at 19.95 and 69cents a mile , but was charged 2 days at a 1$ a mile. My name was sighed by not me and I contacted my credit card company about this 258$ charge for 6 hrs I had the truck
tracie sLaura has always done a great job. Always able to answer any questions I may have. She has provided very well with all of my reservations.
RUFUS GShow up on time or communicate when you are later. Know how to process equipment out. We agreed to be there at 0900, we showed up at 0855. The lady didn't show up until 1010 then I took over 30 minutes to check out. She never called us to say she would be later. We had to call her twice and got the runaround about I forgot and second reason was I locked my key on vehicle. But She did have a full face of makeup on when she got there. Every disappointed in this experience with uhaul.
KAREN LThe truck really wasn't swept out before I got it. The check engine light came on half way through the trip. Very rough riding. I will say I was impressed with the radio and other than the light and the ride it was very much like a basic Ford pick up...
jeffery c6x12 trailer did not have an attached jack--would be helpful if it did
Ricky MI rented a uhaul and now I am in debt cause of uhaul the gas tank was the same when I returned it
Lisa HVery good
JIANG YPleased with the service we received.
Jack CFix the computer system. It was glitchy and very hard to get to work correctly. More in-person integration would be great. I waited in a parking lot with my young child for almost an hour as the sun was setting trying to get the code for the truck.
Charles TNothing she was the best
james sIt would help to Electric Windows and Lock's because once you lock it you either have to crawl across the seat or get out and walk around the truck to let them in. Everyone is not flexible. Please take in consideration. Thank You! Otherwise Lee's in Okemah is Excellent in Service, and very helpful.
BETTY SThey were special & professional 10 star
ALLEN MEvery Thing Was Great! Just keep up The Great Work!!!
Betty Sserve tacos
James Kserve tacos.
WILLIAM KNeed better internet connection in location
SANDY HStandard training for all uhaul representatives. She tried to use a dolly to lift the trailer onto the hitch, commented about how she hooked trailers up wrong before reading the instructions. Bags containing moving blankets appeared to have dried animal urine on them.
Beth BBest service
SANDY HCheck in was a little helter skelter but lady was nice and it was close to where we were moving.
Tammy PAside from the fact that I had to drive 55 to find a location w a tow dolly, the someone had apparently had a spit cup in the cup holder and missed using it. Photo available. The inside of the windshield was dirty. When I got my paperwork they forgot to return my drivers license. When I returned for it next day (another 110 mile round trip) they were 45 minutes late in opening. They were however friendly and polite.
Geoffrey GI dropped off early no one was there i called to no snswrr and left a message that i was at the location and needef direction no call back
Kimberly W