Nothing, Lee’s service was great!
Salvador L
Customer Reviews for Lee's Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
10/10 would go back
DAVID HThey make verbal arrangements and then reverse what they state!
DOMENICA MNo one available
Clinton SSmile
WAYNE MThis location was fantastic! The staff were very accommodating and worked with me in regards to my schedule. Very friendly and knowledgeable. 10 out of 10!
CHELSY TCould be cleaner. There was some confusion on the return, but they handled it very well.
CHARLES CNO comment
NATALIE HPlace is dirty. They had their kids in office all over the place. Not professional at all.
Faith RNo one there when truck was returned but I had to call them to make sure my truck had been checked in. Better follow up for weekend returns. Yes for recommend only because of location.
JUDITH BNo improvement needed. Answer questions when I called about the drop off point. Thank you.
FELIX RI originally selected the store in Pocatello, so we had to change a lot of our plans to pick the truck up from Blackfoot. I don’t feel like customers should be footing the miles to pick up the rented equipment
Dalyn CLights did not work properly. Was forced to not drive at night for safety so had additional hotel costs.
Sarah TWeird, disorganized location, but friendly, helpful staff.
ryal bVery friendly and professional
Thomas JNone
Michael AQuick and friendly service. Showed concern for my time.
brian mLees service is amazing when it comes to anything they offer. Good people doing everything they can to provide good customer service to everyone.
Lyle HEverything went well. We were very pleased
tracie wNothing
Matthew G65 years strong, they know what they are doing...!
ken hGood guys, much better than that Ace Hardware location across town
ken hThe whole experience was positive. I would highly recommend renting from Lee's Service. They had the trailer hooked up and ready to go by the time I completed the rental paperwork. Quick and friendly service.
Delyn PEverything went as expected, will use them again.
Jade RThere was nothing wrong with the location
Travis CI rent alot of vehicles from Uhaul and Lees is by far the best location I have done business with, the staff really treats you with respect and are very professional.
Mike MPick up location was an hour out of the way from my original location. I spent an additional 2 hours getting the truck to my house.
Paul EFriendly and helpful people
Michael ADo not under ANY circumstances use the Uhaul website or call Uhaul. Worst customer service I've ever experienced. Lee's services is the only reason I would consider using Uhaul again.
Shawnna BLee's Service did an excellent job in making sure I had a trailer when I needed it.
Mikel KGreat service!
PAUL LExcellent customer service. Clean equipment, only 33K miles on truck. No problems on my 2,400 mile trip.
Russell RAttendant was very helpful and even hooked the trailer up for me.
Kyle EWe originally selected a location in Pocatello Idaho when we set up the reservation online. When my husband went to pick it up they told us it was supposed to be the Blackfoot location but I have no idea why that was the case when I selected Pocatello and it told us a Pocatello address in all the reservation emails we received. The same thing happened in our drop off location as well. I selected a Petersburg address and when we arrived they told us it was the wrong drop off place. Again, not sure why that was the case because all our emails told us the Petersburg address I selected online.
Ben SI was well taken care of. All good! Thank you!
George JGreat communication and easy to work with. Made the transaction very smooth.
Tomarra BThe people at this location were especially friendly and helpful. While I was completing paper work, they connected the trailer and ensured all systems were working. All I had to do was get in and drive away.
ronald rBetter parking
Wes Wgreat people to work with
chase hExcellent and friendly staff. Highly recommended!
MARK ENothing
RANDY IMy experience was great
HAROLD RVery friendly and helpful.
JUDITH BLocation closed on Sunday. I was supposed to pick up at different location but was contacted day before that pick up location was changed. Which forced me to us my phone to pick up truck instead of talking to a person.
Stacy MVery friendly
Kristin HMake sure tank is full at pick up.. Distance (63 miles) divided by gallons (6.0 just after topping tank) equaled about 10 MPG. Kinda low for a small cube van truck. Needle was on the low side of F at pickup and pegged on just above F at drop off.
Nickolas NThey helped switch my ball hitch around to get good clearance. Helpful with ensuring I knew how to strap down my bike and made sure it was all connected well.
MICHAEL ONothing, was good.
BRANDON T