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DAVID R
Customer Reviews for Lennox Lumber Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The dealer is the only reason I'd work with U-HUAL again the representatives on the phone had no knowledge or common sense. They were terrible, awful..uneducated! The dealer I picked up trailer is only people I delt with that are intelligent, helpful,with knowledge
BRIAN SExcellent location, and easy access into and out of business. Very professional and helpful in the return process. Thanks!
THOMAS KChris is very nice and easy to work with!
KATELYN WQuick and easy drop off. Super helpful
BRUCE BVery helpful and friendly and was able to answer questions or concerns I had. Very easy to drive through so i did not need to back up :) Thank you so much!
COLLEEN DExcellent service, friendly and made the process perfect.
ROBERT KVery pleased with Chris! He was very helpful and pleasant! Would recommend!
PENNY KAll fees plainly visited. I thought I had the trailer for a week, but I only had it for 6 days. They added a day cost on the end because I did not show up until the 7th day. Partially my fault for not reading the contract until I got to the drop off site. But moving can be stressful. I was in a hurry. Maybe have someone go with you. Also the pick up place was new to U-Haul. They maybe did not explain this to me clearly. I just assumed he heard me correctly. Not good to assume.
Wendy CI had a great experience. My representative was courteous and helpful. Will definitely go back!
Brenda BOverall it was a low hassle and good experience.
Robert B