Customer Reviews for Leraj and Co LLC
(U-Haul Neighborhood Dealer)

Rating:

5.0

The guy here was great. Had everything cleaned out and equipment loaded before I showed up. Super helpful and there’s a drop box for after hour returns. Definitely would use this location again.

Rating:

2.0

When we went to pick up the rental there was not an actual office, we had to speak to someone over the phone to get access to the in key on a lock on the gate. We had to go get gas before starting our job. When we returned the rental there was still no one in person and we had to drop off once again over the phone with instructions. When we returned home we get a call asking about mileage that was not discussed and we were so confused. We paid 107.67 for a cargo van that we did not want because they didn’t have a pickup truck, and it only covered for 10:30 to 1:30. So we had to rush. The next morning I get an alert from my credit card of U haul trying to make a transaction without us knowing. I will never use U-Haul for business again.

Rating:

1.0

U-Haul gas tank was not full. They charged me for gas even though I returned it at a 1/4 tank which is what I started with. Poor business model taking advantage of customer filling up gas tank when it should be provided with a full tank in the beginning. I will be calling U-Haul customer service to give me a refund.

Rating:

1.0

Abandoned office/apartment building with no one present. All doors locked and all windows boarded.

Rating:

3.0

Location was hard to find at night.

Rating:

4.0

I appreciate the ability to call/ text and use the app. The representative was able to walk me through the process over the phone The app is very user friendly and easy to use. Thank you for an easy process.

Rating:

5.0

Jarrell was very courteous, helpful and patient. I will definitely recommend this location to everyone I know!