Customer Reviews for Level Park Hardware Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Level Park Hardware Inc

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Lester L. on

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The only problem I had was in stalled at the first stop light I stopped at! After that it ran good!

Jennifer H. on

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Customer service was great. Clerk was friendly and prompt.

Lori S. on

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Peter V. on

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Cody Z. on

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Brent E. on

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Keep up the quality customer service experience

Lynda T. on

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Kellie A. on

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I was treated with respect by the young lady who booked my reservation and she was willing n eager to answer any questions I had. She helped me extend my reservation for a day when plans changed unexpectedly.

Geoffrey J. on

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Lance J. on

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The people were very nice and helpful. Great place to rent from.

Carl L. on

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Drop off without a glitch-person met me in the lot, done in 5 min

BARRY B. on

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Great equipment. Everything was perfect!

Thomas H. on

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was all good

Evelyn R. on

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They lied about what the gas was at when i.returned the truck it was at 1/4 exactly where it was when i got it. Will nvr use uhaul again and now ur trying to take more.money out of.my acct screw u all won't happen never authorized any ore money then the 109 however u took 126 and change. Now ur trying for another 46 forget it.

Charlene T. on

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sharon g. on

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Really great location. Caring staff, they understood my situation and were able to make everything work out for me. Thank you.

ken s. on

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Chantel L. on

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Staff was amazing.

Sara S. on

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Kevin S. on

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dean k. on

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Josh H. on

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Like the location. The trailer was clean but In very bad shape in my opinion. The door was so bad that they had to crank up the tension on the counterbalance to make door open which makes it a pain in the behind to close and the floor I thought I was go in to fall though it in spots it was trailer rv 1180d if I remember correctly but I probably won't be ever renting a trailer again thank you

Steve B. on

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Good experience. Very service oriented. Would use them again!

Wayne H. on

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awesome people to deal with and very polite

Carmen K. on

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Great customer service, I would definitely recommend them based on my experience.

wayne h. on

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Christopher D. on

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wayne h. on

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always ready and very nice people to work with

Roger B. on

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Great place will rent again

Roger B. on

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Service was great. We would rent again and again

Visnu S. on

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Eric E. on

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Friendly service. Everything as advertised!

Michele H. on

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Drew K. on

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david w. on

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DANIEL H. on

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The equipment I reserved wasn't available. To hear, "Oh I guess they didn't bring the truck back is unacceptable. If you want us to use the online reservation system, you ought to tell us the equipment may or may not be available. Thankfully, they had a smaller truck available, but there was no offer to compensate me for the extra miles it took to make multiple trips. Don't use this small location unless you can verify the equipment you need is really available.

Donald H. on

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Brandon B. on

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Yolyndia G. on

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walt d. on

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Gary R. on

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A $15. charge, if rentals are not clean and swept out, upon return, which we did. When we picked up trailer, it was parked across the street, under a tree. Entire bed of trailer was covered in tree droppings. Not quite right, tho it did not cost us the fine.

amy o. on

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Ash tray was not cleaned our well, so vechile smelled alittle like smoke. There was also melted chocolate in the cup holder. Had to clean before we left on trip.

JEFFREY G. on

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John G. on

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Mark R. on

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I am always weary when I rent from Uhaul and it isn't a 'UHAUL' place. I have had bad experiences, but this place was top notch. Really good help, good people and I WILL drive 30 minutes out of the way to go here again. They WILL get all of my business from now on.

Tamie K. on

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Carl L. on

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Paul S. on

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TAILAH H. on

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KAREN H. on

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I utilized this location to return equipment.

Scott J. on

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Sarah K. on

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GREAT

Sandra R. on

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The truck was filthy inside and out the gas was less then half full. They wouldn't answer when I tried to call them an tell them.

Ginger c. on

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Jeffery P. on

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Phyllis V. on

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Staff were extremely helpful!!!

David P. on

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Sonja C. on

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James C. on

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Ludivina A. on

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Put new tires on it when u have a truck rental business..wasted gas just being stuck in snow.

KAREN F. on

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William D. on

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Nothing, very friendly and helpful service.

dominic m. on

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William D. on

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Friendly, helpful, pleasant to deal with.

richard r. on

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julie g. on

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Stop overcharging customers. Most people don't have a huge charge after the initial bill.

Chani J. on

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Sherri D. on

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Timothy B. on

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Great customer service, very professional.

Steven k. on

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This location is by far the best U-Haul dealer I've used. Staff are friendly, they went above and beyond to make sure that my needs were met, and explained everything so that I understood the expectations. Highly recommended!!!!

Marilyn M. on

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ERIC M. on

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Have more 6x12ft utility trailers available at the Portage, Michigan location. The U-haul rep. at the Level Park Hardware location was great to work with. He helped attached the trailer to my truck, took the time to review all safety aspects of pulling a trailer, and really assured that I felt comfortable before leaving the site. All locations should have a rep. like the person at the Level Park Hardware location. Great customer service and very professional. Thank you.

Roger B. on

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Level Park Hardware (Drew) did a great job with my rental and helping me with the equipment.

ian w. on

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Jordyn R. on

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They were perfect.

KRIS E. on

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Level Park Hardware is awesome! The trailer was in great shape and very Clean.

Kimberly M. on

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They did good inspected truck and I cleaned it out in back let them know it leaked and that it ran good and where it come from . All they'd they ask about .

Benjamin R. on

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EVELYN E. on

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BRYAN S. on

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Absolutely wonderful service. Worked to accommodate my needs.

JEFF V. on

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Rebecca K. on

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Doug H. on

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Andrea L. on

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Joshua M. on

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FRANK S. on

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JULIE S. on

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