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Srinivas N
Customer Reviews for Level Park Hardware Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent customer service, would use again.
MICHAEL DYou did a awesome job in helping me.Thank You so much!.
SHARON EJust dropped off. No one was there. The self checking process didn't work properly
BRANDON KMake sure the back door isn’t frozen shut. Lost about an hour getting that taken care of
JEFFREY DThere was brown stuff all over the floor I had to clean that up
bryan GN/A
GLENN PAs a nonprofit organization, who rents from this U-Haul company every year, there should be a donation of a U-Haul for community events or a discount to support and promote community involvement and organizations within
NAKISHA VThe dolly I rented was shit straps barely worked for me
Brian SUnfortunately, I cant give a good rating as we were directed to this site at last minutes notice due to our original reservation from a month ago not being available. It was a hassle to pick up the truck since this location was closed on Sun...not thier fault but the app process is terrible and with no WiFi available it is worse. Again, nothing against this location...my comments are on UHaul and their app.
Juan PThe manger was so rude and disrespectful. He was rude to me as well as his employee…I have never dealt with such rudeness in my life…He made me feel unwanted and he belittled me and the young lady who was working with him.
Melanie WBest customer service ever!
Jason FGood customer service, thank you. Very personable and efficient.
luther mThank you
Daniel ARenting the equipment was smooth and easy
David BBarry at Level Park is incredible to deal with - very helpful and the experience was great! I would definitely recommend using Level Park Hardware for any future rentals.
Mike WThe gentlemen who worked there, I’ve rented from before and is always so helpful, prompt and polite. Always gets me in and out as fast as possible. Zero complaints. The truck I rented had issue(s) I believe with the front end end feeling sloppy/worn out and felt unsafe to drive. This is not the location it was dropped off at, fault. They don’t test drive so they wouldn’t really know. I thought it was the road but traveled 30-40 miles and did not change. The truck cab also smelled like it had been smoked in. I would not rent that truck out again to anyone until the steering/front suspension is serviced. I was very limited on time due to a close relative passing and funeral was that morning. I took off work to rent truck to pick up doors for home we are building and on very limited amount of time. Otherwise, if I had known the truck was not safe to drive, I would have rented a different one
William BKeep doing what you're doing.
WILLIAM ERecommend this location.
William WNice guy who was there who owned the business was able to assist me, as no one through the uhaul app or on the phone was able to direct me as to what i needed to do for a pickup of a vehicle
Benjamin RTruck wasn’t cleaned
Izaak BThis was the first time I’ve ever rented a U-Haul. the gentleman was extremely helpful very friendly went over everything with me made me feel comfortable had no problems whatsoever highly recommend this location
Cindy NThe staff were friendly and helpful. Equipment was well maintained and organized. Great location
Adolph SProvide the equipment I requested.
Duwayne WFix your app, it took over 40 minutes to check out.
Neil SEasy rental. The motorcycle trailer is really nice.
Mark EI moved with only one box. Not 2. Just wanted to make sure I will only be charged for one.
Steve VFix equipment. Trailer had NO jack. And shook the whole time. Improper wheel alignment.
Eric REverything was seamless - thank you for your attention to detail.
Joyce FCool shop good people
Lenzy MThey were VERY helpful, professional, courteous and kind. Thank you very much!!!
Mitchell GThe Uhaul I rented was super slow. I believe it was the left headlight that was out in the truck as well. I also did not get my quoted price. I had to pay almost 50 dollars more than what I was quoted. I have not received the difference back either. I will not rent a Uhaul again. Was not worth it for the price.
Casey MEveryone was very helpful and polite
brian dOn Line system is difficult to use
MICHAEL JQuick, easy, and hassle free!
JONATHAN AExcellent rental location.
KEVIN LCustomer support at this location is excellent!
Matthew LThe trailer was pretty hard to get to, and I ran over some things on the ground when I left. Sorry about that, but really - they should not have been there anyway. There was just no room to maneuver.
MARK WLong time customer.
MICHAEL LVery friendly and helpful group!
MATTHEW AGreat People at level park hardware.
STEPHEN GExcellent service!!!
BARBARA JLevel Park Hardware is great! They have everything! And always an answer if u have a question. U-haul is also a great service! Thanks guys! Everyone should shop here!!!
Karen OVery happy with the service from this location.
DAVID AAwesome staff. Easy check in.
MARJORIE AAwesome location. Got me checked in quickly. Very friendly.
BARRY RWell I had payment issues. They charged me twice to use the U-Haul. I still haven’t received half my payment back but aside from that everything was good.
Tara HStaff was amazing.
Chantel L | Overall ExperienceI did not actually see the facility at Level Park Hardware.
Privacy R | First ImpressionsLevel Park Hardware went out of their way to make it easy for us and make sure all was right. He was a godsend at a challenging time. I would suggest this route to others.
Privacy R | First Impressions