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David J
Customer Reviews for LHI
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very impressed on how professional and respectful the staff showed. I will go to this location every time
Tommy EPersonnel not involved at drop off location
Amy MThe 6017 FM 565, Baytown, TX 77523 location is always fast friendly and helpful. We are so thankful he opened a U-Haul location. We will continue to use this location for all of. Our U-Haul needs
Donald AI believe this fella's name was Tom. He was very friendly and very inviting. He listened a tentatively he was concerned about the issues I was telling him about, so, yes, he is awesome
Billy NNice guys working here
Christopher LOne of the signal lights was not working ..plus I thought that if you rent a U-Haul that upon returning it that’s it could be returned to any U-Haul facility
SANDRA HNo hassle, easy, just muddy parking lot in spots when it rains
DARRELL CThey are very nice people. they helped me to get what I was needing, he also lend me his connector for my trailer light's.
Kerlin GTom was very nice & helpful. Made the process easy.
Casey HI was charged for a day for being a hour late after calling and letting know ahead of time so just some Curiosity would of been nice
WILLIAM GThey were verry helpful
DAMON WWe will use again . Easy and convenient
Becky CVery good service excellent communication and e shipment well take care of it
Jorge SThe man that runs the place was so helpful and laid back. Really nice guy great service!
Christi HGet you're own employees inclined and on the SAME DAME PAGE!!!!!! , I was NEVER EVER and go out of my way to Mae sure NO one I know uses Uhual Crap.
leanna wMaybe not super organized but service is fantastic!
RUSSELL MMake the online process easier for issuer to issue the trailer to the customer.
HUNTER GVery friendly and very helpful
CHARLES WYes I would. Thank you.
TONI MGood experience no one problems with the service.
RAYMOND FVery friendly owner
Harlan WOwner / Operator was very friendly and helpful.
Jeffrey SGreat faculty to rent from!!!
Lynda SFriendly customer service. Truck was waiting & ready.
Emily CGood to know that this location is very nearby and availability is almost around the clock.
Hector HEasy to work with
Monica TAll good
Bruce KEasy and user friendly
Pam MGreat place. Very nice and quick! I've been to big uhaul dealers, but this one exceeded them ALL.
Jennifer TGreat work thank you for being so being helpful
Teresa MGlad Uhaul was there
EDWARD GQuick and Friendly service
Willard SThe gentleman who took care of us was super friendly, helpful and accommodating. We completely changed our plans and he had no issues at all! Highly recommended.
monica bThe equipment worked great with no issues. Drop off was just as easy as picking up.
James DLet the consumer about the milage. The milage that they figured was wrong
Tracy PCustomer service is excellent. Equipment is clean and well maintained. Highly recommend.
Robert SThey are very helpful and knowledgeable about equipment needs.
Jack MEverything is ok
veronica rTom was very helpful and the customer service was excellent
Megan LWas charged for insurance when we specifically said we did not want it….
Marcy CVery convenient location and helpful staff!
Sarah CGentlemen was very nice and understood my needs
Tiquana MEasy to get to, small, friendly, not busy.
marcy cI did not pick this location. Someone changed this to a location closer to me I didn’t know existed but the people were nice, the equipment spotless, and it was fast once we got to the right place. The people at the place I had picked were extremely nice and helpful as well.
Kelli AGreat experience, no improvement possible.
ANDREW TThe gentleman was very helpful and polite. Worked with me when i need to extend my rental. I would recommend to anyone who need a moving vehicle.
Larry BKeep it open 24 hrs
teo GThe gentleman there was very helpful and friendly.
ROBERT MNice guy
Stacy D