Customer Reviews for Liberty Gas
(U-Haul Neighborhood Dealer)

Rating:

2.0

I was charged more miles , i used 45 miles I was charge 93 miles

Rating:

5.0

Great service 👏

Rating:

3.0

Parking lot was crowded. Do not too much space

Rating:

5.0

Excellent customer service! They were patient and kind.

Rating:

5.0

Buen servicio !!!

Rating:

5.0

Great

Rating:

2.0

Van was in good shape, price was good, location was convenient, but the customer service was poor. Once I declined the U-Haul insurance, the attendant seemed very frustrated and unwillingly to be helpful. She threatened that I was recorded on surveillance declining the coverage. Additionally, she was unwilling to walk out with me to vehicle and have quick walk around to identify any damage prior to taking it. After finding some damage to a rear taillight, I had to come back in to show her with a picture. Upon returning the vehicle, she wanted me to just leave the vehicle and that I would be emailed the invoice without doing a final walkaround because she was "very busy". I offered to wait and had to insist on having the final walkaround with her.

Rating:

5.0

Excellent service

Rating:

5.0

Something are wrong whit the Engine and clutch

Rating:

5.0

Excelente servicio los recomiendo al 100%

Rating:

5.0

Nada nuevo, continuar con el trato y calidad de servicio

Rating:

4.0

Very good service

Rating:

5.0

Very good service and helpful employees. I would return to this location for my next rental.

Rating:

3.0

Chequear el vehículo con el que alquila.

Rating:

5.0

Genial todo funciona como un reloj buen trato y te atienden con inmediates

Rating:

5.0

Excelente servicio.

Rating:

4.0

I had reserved moving equipment online and this location does not have so that delayed everything and cost us significantly in our move. The online system should not allow you to reserve equipment and supplies when that location doesn’t have anything.

Rating:

5.0

Elegante

Rating:

5.0

The truck was ready and in good condition.

Rating:

3.0

I retuned the truck cleaner of what I got it. Even thought, I was charged for a cleaning fee. That is NOT right. I won’t recommend this location again!

Rating:

5.0

Please make sure that the amount of gas is correct at all times. My contract said 1/2 tank when in reality fas only 3/8 of a tank. The lady in charge said she would fix the problem. Thanks you guys always do a great job. Luis

Rating:

1.0

The truck had a number of warning lights on the dashboard including check engine light and the tire warning signal. The man said that U-Haul said to disregard. Also the wait to pick up the truck was excessive, over 30 minutes because the clerk was busy with selling gas and food.

Rating:

5.0

Nothing. Perfect !

Rating:

2.0

More parking space

Rating:

5.0

Good

Rating:

3.0

They don't have the equipment (like dolly) available in this location.

Rating:

5.0

Personal workers súper qualified

Rating:

5.0

Guarantee the service work clean units

Rating:

3.0

Veh mirror was damaged and it was a safety issue

Rating:

3.0

the equipment is clean because is new, but is not clean as someone did a cleaning. In another hand the tires are always not inflated as required - there is always a sign showing you that you need to inflate the tires (btw this is not the only place who have that problem), taking in consideration that the equipment is usually located in a gas station, with tire center and a carwash i think that it could be better not only for me, also for new customers.

Rating:

5.0

The customer service was excellent.

Rating:

5.0

The equipment was in ok condition. Although the transmition might be giving you issues soon

Rating:

3.0

Even though I had requested it, location claimed they didn’t have the blanket pads for protection of furniture.

Rating:

4.0

Keep the good way

Rating:

4.0

$20 for a u-haul is bs! What was supposed to cost me $20, ended up costing me over $50. I’ll think twice before renting again. I much prefer 10 trips in a friend’s pickup to being ripped off by u-haul.

Rating:

1.0

Me rentaron un camión con fallas mecánica perdí 5 horas de mi trabajo porque ese fue el tiempo en que se demoraron en responder ustedes es un falta de respeto porque ahora ni mis horas de trabajo perdida me van a pagar

Rating:

5.0

The van was clean but we found a lot cockroach 🪳 inside came out when you open driver door and back door beside that everything was perfect thanks and Gob bless U-Haul and all staff

Rating:

5.0

Excelente

Rating:

5.0

Better prices in miles

Rating:

2.0

The 15-foot truck was leaking water through the windshield due to the rain. Also, you could feel it was in bad shape.

Rating:

5.0

I didn't have the supplies that I ordered, which was not the fault of the location, but it was a hindrance.

Rating:

3.0

The location name was not the same as online, so I passed it the first time.

Rating:

4.0

The staff at the gas station were very profesional

Rating:

1.0

Very bad attention, not the person who attends, she is not polite and she left me waiting for the rent papers for 30 minutes, there is a stop simply because I claimed that she was serving other clients when I was waiting for her for a long time apart from that he delivered the dirty truck

Rating:

5.0

Agent was very helpfull and friendly.

Rating:

3.0

The truck made all types of noise. I was worried the entire time it would not make it to my destination

Rating:

5.0

It was an excellent service

Rating:

5.0

Very nice all the employees and services thanks very much do Uhaul God bless all

Rating:

1.0

I was charged double the price although I only used the truck for less than 4 hours

Rating:

5.0

Thanks good service