The agent was not expecting me, & told me he had no notification from U-haul that I was arriving with the truck. He told me that he had no place to put it, & to take it to a different U-Haul facility. I refused, & left it there.
William F.
Customer Reviews for Liberty Motors Pleasantville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Personable and helpful staff.
Paul R.Not happy since my Son tried to return the van early on Saturday instead of Sunday. The app was not working at all so I was charged the full amount. I also left a voicemail to let them know it was returned on Saturday instead on Sunday!!!
PATRICIA O.Have it so if a location doesn't have equipment I ordered, it doesn't get offered.
JOSHUA L.We were running late and the guys at this location helped us get checked in on time. Very helpful.
Giuseppe D.The location was very nice and clean, the owner/staff were friendly and went out of their way to make sure I was taken care off. Highly recommend it. Thank you!
JOSEPH D.Better customer service. Had 2 wait for them to finish with selling a car before they would do my rental. Rental was dirty and had like no gas in it. Brought it back with a little less then what we got it with and was charged for 2 gallons
CHRISTINA D.N/A
VICTOR M.Everything was great 🙂
Gloria D.