Customer Reviews for Liberty Plaza Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Liberty Plaza Storage LLC

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William B.
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Customer did not leave a comment.

Darrel M.
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Great customer service from this location. Consistently looking out for my needs.

ADAM L.
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Customer did not leave a comment.

Darrel M.
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Great service every time from Liberty Plaza

PAUL L.
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Fast and friendly service. I would highly recommend.

Russell B.
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Customer did not leave a comment.

Andrew C.
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Scott Spradling gave us an excellent customer service. He knew exactly what we needed. My whole family was moving from Morristown, TN to Lexington, SC. From the day we booked the truck to the day we picked it up, he made the whole experience smooth and flawless. Thank you so much, Scott!

John D.
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Customer did not leave a comment.

Jennifer R.
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The location was nice, but the personnel was a little less than helpful. I think I was overcharged for what I needed and they didn't offer any less expensive suggestions. I needed a truck for a few hours to move from Morristown to Dandridge. $146 was a bit high - but I guess with the temporary lifting of evictions, you have to make as much as you can......

Barbara M.
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I was very happy with their service. He even helped me finding storage

Ronald S.
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The attendant was very helpful and respectful. He took the time to show us how things worked and took the time to answer all our questions. Initially we were only going to rent a cargo van but because of his help we also rented a storage space. Thanks.

Norman C.
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Customer service was great I enjoy working with this location

CHARLES M.
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great location , quick in and out rental. the area was very clean staff was friendly .Would go back to this location if need to rent a truck again'

Robert R.
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Chapman hwy location would not accept my return trailer. Cost me an extra hour of my day. Pissed me off bad after a two day move.

ronald E.
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Customer did not leave a comment.

Darrel M.
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Excellent service by staff in Morristown. Thank you

Anna C.
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Customer did not leave a comment.

RONALD LYNN E.
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The best Uhaul rental experience I have every had. The people I worked with professional and accommodating and I will definitely use them again.

kyle W.
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When I dropped off my vehicle this person was very helpful and friendly he apologize for the experience that we had with U-Haul and all the trouble that we had from start to finish and he was very kind and helpful in walking me through the process so I had no problem with the gentleman that helped me at this location

MICHAEL C.
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Customer did not leave a comment.

Norman C.
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They went out of their way to help me

WILLIAM H.
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The lights wouldn't work when plugged in to our Van lights and our power had just been used on another trailer two days before.

Brittney H.
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Customer did not leave a comment.

Holly M.
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DANNY M.
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Scott was fantastic and made the experience super easy!

phillip R.
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eddie M.
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Very easy drop off

harley O.
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Thank you Morristown Tn if i ever move again ill call you all ??

Jeffery C.
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All your vehicles should have a back up camera. Would make the trucks easier to drive. Loved the van I rented. Thanks for the great help

Caitlin W.
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Henry B.
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Darryll G.
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Susan M.
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Derek D.
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Give them a beer

Robin E.
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Awesome place to do business with !!

Carl W.
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Customer did not leave a comment.

Gale S.
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Everything was great. Very polite when picking up uhaul. Explained everything about returning uhaul. Would definitely use this location again.

scott F.
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The service I received from this location was ideal unlike some other locations I have rented would definitely go back if need b and certainly would recommend it to others !

HOWARD R.
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Customer did not leave a comment.

Richard G.
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Great service and communication!

Randall F.
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I feel like the cost was to high for a 1 day rental they rentered it as a two day rental and I only needed it for one day

DONALD S.
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Customer did not leave a comment.

Mike W.
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Scott always goes above standards to assure quality in every aspect. Thank you Liberty Plaza!

Mario R.
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Great location. Truck was well maintained. Have rented trucks, tow trailer, and tow dolly from this location without any issues or equipment problems.

Ronald G.
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Customer did not leave a comment.

Alejandro B.
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James S.
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David F.
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Darrell T.
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Paula F.
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Charles C.
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Curtis B.
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The only thing that I did not like about my experience was that they changed the pickup location to a different location the day of the move and I still had to pay the extra mileage.

Daniel F.
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Customer did not leave a comment.

Brock D.
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Mark I.
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Thomas D.
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Scott Spalding is excellent. Has been a great heLP to us. We have also had 4 storage units there in Morristown, TN.

Whitney S.
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My reservation was for a 15ft box truck I got there to find out I was getting a cargo van after talking to uhaul from 8am when they told me the truck I reserved wasn't available at the original location. The staff at this store was very nice however the communication with U-Haul is very poor I will never rent from them again.

tony L.
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Janet K.
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Jason G.
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Person working when I came in to pick up my truck was not very well balanced. He was constantly talking and rambling on. Couldn't concentrate on what he was doing. Kept rushing me to get done. As soon as I completed the paperwork and got the keys he was pushing me out the door. By the time I started truck to leave he had put the closed sign on the door and he was gone. This was 2:30 in the afternoon and the sign read they closed at 5pm. What would I have done if truck didn't start or something happened before I left the parking lot. He didn't even inspect the truck before I left or offer me any moving supplies or thank me for my business. Will not use this location again.

ANGIE R.
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Customer did not leave a comment.

CAITLIN W.
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Great service. The lady there really took care of us and made sure that all our needs were met with drop off and storage.

Donna B.
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Cecil G.
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Terry H.
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cindy U.
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Jared W.
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Joseph S.
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Darrel M.
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Great service

DAVID T.
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Fix your app!!!!!!!!!! It has way too many flaws in it.

felicia P.
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Tell them about the door getting hung up

Kenneth A.
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Customer did not leave a comment.

Mark C.
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Equipment parking area was difficult when returning truck was the only complaint I had. The other trucks were all spread out limiting room for my return.

Ramo P.
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Customer did not leave a comment.

Joseph P.
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As previously stated, if I had not been instructed by U Haul to return equipment to a different location, I believe returning would have been a lot less confusing and smoother.

Luisa B.
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Customer did not leave a comment.

Donald D.
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They where very friendly and helpful up there would go back anytime if I need to rent a uhaul thanks everyone at liberty plaza storage and uhaul

Jacqueline U.
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No improvements needed. The lady that waited on me was very pleasant and helpful

WILLIAM W.
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Wouldn't change a thing

Ernesto L.
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Customer did not leave a comment.

Don R.
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Customer did not leave a comment.

April C.
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Liberty plaza storage where I picked up and dropped off the uhaul was awesome. Guy was super nice and very knowledgeable of the equipment and in general! Thank you for a pleasant experience!!

debra C.
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Scott does a great job, and always takes great care of me. Excellent service! I will do business with him again, and recommend my friends. Thanks Scott!

Richard C.
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Customer did not leave a comment.

Richard K.
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Remove the "per mile" charge. Increase the "base rate" if necessary, but it's helpful for people to know EXACTLY what the charge will be, upfront.

EMILY W. | Overall Experience |
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Very professional staff and facility very clean! Would highly recommend this place!

LAMONT H. | Overall Experience |
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positive experience

Ginny K.
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Great customer service, great vehicle. Made the move easier

Jamil H.
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Very friendly and helpful

KATHY H. | Overall Experience |
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If I needed another storage unit, this is the one I would rent .

JANICE H. | Overall Experience |
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Would definitely recommend!! Great place and staff.

Robert G.
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Drop made after hours, so no assessment as to customer service

Kerry B.
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Customer did not leave a comment.

Joyce G.
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Theresa W.
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Debbie D.
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JERRY M.
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Great truck, very well maintained & clean.

Anita W.
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Great place.

Darryl R.
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Customer did not leave a comment.

jeannie m. | Overall Experience |
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Employee was very nice and polite.

Scott A.
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Made a last-minute reservation, and not only did they accommodate me, but because they didn't have what I originally reserved they upgraded me for free. They were really friendly and gave great customer service. I will use them in the future.

STEVE M. | Overall Experience |
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I was pleasantly surprised at how nice this storage facility is. The employees are friendly and helpful, and the climate-controlled storage is a cut above the rest. Highly recommended.

Richard B.
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Customer did not leave a comment.

Tony T.
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The u haul app is sorry took me over a hour to get the van rented want use it again

MACKENZIE M. | Overall Experience |
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Great unit. Staff were friendly and helpful. Felt very safe and never worried about my belonging.

BRIAN M. | Overall Experience |
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Wouldn’t recommend this place to anyone

MATTHEW L. | Overall Experience |
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Excellent facility. The only reason we moved out of the unit was that we no longer needed the extra storage.

eddie W.
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Not much to improve. The clerk was very friendly and helpful. The van was almost brand new,

WILLIAM M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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