Customer Reviews for Life Style Auto Rental & Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Life Style Auto Rental & Sales

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Stephanie D.
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The vehicle smelled like smoke. It was dirty and the location that I picked it up from was not knowledgeable and seemed to not know what they were doing. I also did not feel safe in the vehicle.

Michelle R.
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I did not get my dolly that I paid for.

JERRY C.
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Customer did not leave a comment.

David H.
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We asked and paid for a utility dolly that we never got. If I wouldn't have called them back they would have made me pay for a dolly I never got. Just not impressed with Uhaul organization. I think I'll go with someone else next time.

Susana G.
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Customer did not leave a comment.

Julio T.
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I am being charged $49.97 for unknown reasons. I will dispute this. I was not aware of this charge.

Brian H.
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Customer did not leave a comment.

Elizabeth B.
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Customer did not leave a comment.

maria A.
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Very good customer service

Christopher J.
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Customer did not leave a comment.

julie M.
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Customer did not leave a comment.

Colin G.
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Nothing that I can see to improve on.

Richard W.
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I reserved in SLO but had to drive to Santa Maria. I did appreciate getting the extra miles.

Gerald M.
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Customer did not leave a comment.

Russell S.
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Unfortunately we had to pick up the truck from a location that was 30 miles away and Uhaul didn't cover the fuel costs.

Katelyn O.
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Terrible customer service. Was initially supposed to pick up truck in San Luis Obispo but re-routed to Santa Maria. Once I arrived, Uhaul correspondent was not at work. Waited over an hour for her to arrive. 10 ft truck was not available for me to pick up so I was given a 15 ft truck instead. Unprofessional and poor customer service in every way.

Flossie H.
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Excellent experience

Kelley B.
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Customer did not leave a comment.

Alexandra B.
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Easy drop off. No issues

ELIZABETH M.
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Customer did not leave a comment.

David S.
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My overall experiences was poor! I rented a truck from Ventura office. Which was switched to the Oxnard office a couple days before pick up. When I arrived at the Oxnard location they did not have the truck. They tried to call a couple of people and were unsuccessful and then eventually found a truck in Camarillo. Now I had to have my wife drive me to Camarillo to pick up truck. Not a very good experience at all.

Lawrence H.
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Customer did not leave a comment.

Marilyn A.
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Customer service was great...Customer service agent at Lifestyles location was friendly and very helpful!

Juan B.
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Customer did not leave a comment.

Brenda K.
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Super friendly. Went over everything.

Ashley B.
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Customer did not leave a comment.

Michael M.
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Customer did not leave a comment.

Ken S.
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Liz was fantastic!!!!

Ronald S.
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Customer did not leave a comment.

Laura K.
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Really appreciate Liz Thomas and her attitude

Jon C.
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Better signage and room for equipment...

Jami W.
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Fantastic customer service! Best uhaul rental place around.

Susana D.
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This was a return visit for renting uhaul. I wouldn't go to another place because they care about their customers.

rickie G.
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Customer did not leave a comment.

lisa D.
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Excellent

roberta H.
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Customer did not leave a comment.

Tania S.
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Customer service was great. The woman who assisted me was very nice and helpful.

Timothy P.
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Customer did not leave a comment.

Sara E.
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It was sketchy and not clear where to go.

Elise S.
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Customer did not leave a comment.

Julie M.
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Customer did not leave a comment.

Frank R.
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I used the U-Haul app and it couldn't have been easier.

Tereza B.
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Liz, with whom I spoke twice on the phone, went out of her way to assist me, and even came in on her day off to check in the truck!

David W.
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Just a nightmare to try and return your rental to this location. The streets are extremely cluttered with vehicles and there is no 24 hour drop off, contrary to the site saying that they do. The staff here was friendly.

SHAWN B.
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Customer did not leave a comment.

michael F.
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After hours drop off was a nightmare.

MARK M.
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The truck didn't run well it barely made it up hills the headlights were not adjusted correctly could barely see it was a horrible experience all around

EDDIE W.
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Customer did not leave a comment.

Brian L.
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needs clear instructions on proper place to park for drop-off

Joseph L.
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I got charged $80 for a reservation from Santa Maria to Santa Barbara But had to change it to Ventura instead of Santa Barbara and I got charged an additional $83. I honestly regret going to this location and will not refer anyone to them.

Elizabeth W.
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Awesome!!

Keith V.
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Customer did not leave a comment.

Willard A.
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Customer did not leave a comment.

Edwin E.
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Customer did not leave a comment.

Thomas N.
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The person who connected the trailer did not lock it down tight and the trailer came loose from my truck. I had to jack the truck up and reinstall the trailer. The person I rented from told me to drop off at a specific location. When I arrived there I was told there is no record of me supposedly dropping off there. So, I had to return it to the original place AND remove the trailer from my truck myself. This experience sucked!!!

Greg K.
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Customer did not leave a comment.

junior S.
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Fast service and knowledgeable with all questions pertaining to rental drop-off and information on operating truck.

Tom C.
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No place to park. Had to park around block and walk around to car dealership looked like a junkyard.

Cedrick V.
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The driver door did not shut properly but functioned. The location manager was very helpful, knowledgeable and I appreciated the customer service.

Harold P.
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I like working with U-haul . This time the truck looked like it has never been washed, even windshield was dirty. The oil looked like someone checked when it was hot and now it shows way above full and very dirty. I told the drop off location that there is something loose in the frontend (ball joint, tie rod ?) Looks like a corner junk yard. The lady that helped me was super nice and helpful.

JAIME V.
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Great Customer service

Amy Y.
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Office staff was very nice and accommodating

Ronald R.
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Customer did not leave a comment.

Hector N.
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Great helpful

Maylin M.
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clean the office space.

nancy O.
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A label on the inside of the truck stated that if I swept and cleaned the truck interior, I would receive a $25 refund. This did not happen. If a refund is no longer your policy, then you should remove the sign.

Marvin C.
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Had to figure out where to leave the trailer. There were no instructions and the place was chained off.

ROGER C.
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Customer did not leave a comment.

david W.
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Customer did not leave a comment.

Roy T.
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Customer did not leave a comment.

Eileen B.
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We had requested pickup in San Luis Obispo when we reserved the truck. We ended up being told to go to Santa Maria (25ish miles away) 2 hours past our requested time. this caused us considerable delay in accomplishing the actual move we needed to do that day and was very frustrating. this is especially true as we ended up just over our mileage allotment.

Michael R.
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Customer did not leave a comment.

Jennifer H.
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Customer did not leave a comment.

Gordon T.
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The 10 foot truck was mess when I came to pick up. The front windows, mirrors etc. were riddled with bugs. The total exterior was extremely dirty as well. Adding insult to injury the gas tank was NOT filled completely and was a quarter gallon short. I was also instructed I could take back the truck to any Uhaul location which is not the case. While the truck was new only having 4,890 miles it was extremely noisy. If you have another rental alternative I would deeply consider. The price was right but I guess you get what you pay for.

Tom H.
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Customer did not leave a comment.

deboroh S.
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Delightful to work with. Truck was in excellent shape and very clean.

RAUL S.
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Excellent service

TRIS C.
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Not the closest drop off location for me. Its a used car lot so full of cars. At 830am when i needed to drop off the trailer no one was in. Most U Haul vehicles are all parked in the street....

Cameron W.
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Customer did not leave a comment.

David C.
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Customer did not leave a comment.

Armando S.
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It's all good

Wayne W.
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I dropped off after hours so I can't comment on the facilities but there were two locations side by side and I apparently dropped off at the wrong one. The man from Bingo Auto Sales was extremely helpful in getting it resolved.

KEITH L.
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Customer did not leave a comment.

Nancy P.
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Customer did not leave a comment.

Marc B.
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Very friendly

JORDAN C.
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Customer did not leave a comment.

JORDAN C.
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Customer did not leave a comment.

jose A.
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It's ok overall excellent customer Thanks UHAUL

PATRICK M.
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Great cust. service.

Jessica J.
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Cab compartment was covered in dirt/not cleaned, and the outside of the truck had numerous dents on the hood that had not been marked

John R.
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Customer did not leave a comment.

Roscoe H.
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Liz was very nice and helpful

Charles M.
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Truck was disgustingly dirty. They told me that only larger uhaul location clean the trucks. Joke

Ken C.
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Some information about how no access on to the lot would have been helpful, otherwise, a fine experience.

Lin M.
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I really appreciated the friendly, efficient service and easy in-and-out of the equipment, which worked well and allowed me to get the job done in a short time.

Jomark L.
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Customer did not leave a comment.

rick S.
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I was extremely pleased working with the manager at Life Style Auto. I wish I could remember her name (sorry about that), but she was very accommodating and answered all of my questions! I would highly recommend her to anyone I know that needs moving assistance in the future. Rick-

Steve D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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