Customer Reviews for Li'l General Super Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Li'l General Super Market

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Peter U.
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The issue i had was that the driver side mirror fell off when i got on the highway due to the high wind and it not fitted properly in place and it tells me that the maintenance of these vehicle is low otherwise it was all good.

Christine S.
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Include the furniture wraps when you bill someone for them. Don't promise that it will be contactless pick up when it's not actually and you show up without anyone at the store who can get you the key. This experience was awful.

Thomas S.
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Customer did not leave a comment.

Zachary H.
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Customer did not leave a comment.

Jacob S.
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The uhaul they gave me was LOUD. It literally hurt my ears and I was afraid it was going to break down the whole drive to chicago. They also new I was going to chicago and the gas was not filled up all the way. The person who gave it to me also made me pass the inspection section on my phone before I even got to go out and look at the truck.

Tamaka S.
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Customer did not leave a comment.

Tenesha C.
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Carol J.
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As I was waiting for the paper work to be finished, I was also hoping the place wouldn't be robbed. I was led to believe that the location I made the reservation with would be the pick up location. At no time was I told that the the location was a pick up/drop off location and I could not return it to another spot. Misrepresentation.

THOMAS E.
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Rough neighborhood.

JAMES C.
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I was 100% satisfied! Friendly and reliable service!

Stephen L.
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The lady that I dealt with was awesome.

Franco D.
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Deena S.
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Danielle B.
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Leeann C.
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Robert I.
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No suggestions

Sally A.
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Mary B.
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Shirley J.
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The process took to long.when i was picking up the truck and i did everything over the phone

Damion P.
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Staff wasn't very friendly. I asked for a U-Haul and a woman yelled a name. After a few minutes the guy appeared. It wasn't appealing at all to have a not so nice attendant approach me with a pistol on his side. when I returned the vehicle he didn't get a check it in. I spotted him in the parking lot and handed him the key. He climbed into another U-Haul truck and said, “I'll send you an email in about 20 minutes before driving away.

carolyn K.
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Customer did not leave a comment.

Telvonie H.
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Ajitesh S.
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Jorge L.
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terry B.
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Stephanie D.
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Margaret K.
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Debra B.
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Virginia P.
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Not a location I would have wanted to visit after dark. For me, an "iffy" neighborhood. As a single female, I would not have felt safe.

James D.
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Mark P.
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Patrick S.
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Robert D.
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Dennis F.
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Anthony K.
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Axenic E.
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personnel were not very well trained in the process of trailer rentals. CORP needed to get involved, and only completed 1/2 the rental requirements. WE are and and were not happy with the entire trailer hitch installation process, the trailer rental and the storage rental process.

Darlene D.
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Customer did not leave a comment.

TRACY D.
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I am very satisfied with the overall experience. The customer service was impeccable. There's a husband and wife team that is operating the facility and they both were extremely patient and knowledgeable with me. Today was our first snow storm, so I drove slowly and carefully. I was late returning the truck and the first comment that the “Mrs” stated was, are you ok”? She was very warm, friendly and sympathetic. I REALLY appreciated that!! Thank you!!

Matthew D.
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Customer did not leave a comment.

Jae In C.
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Michael F.
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zorada A.
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Service is good. However, customer service were not able to determine immediately that the truck was already returned since it happened after office hours. Otherwise, everything went fine.

Emmanuel E.
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Customer did not leave a comment.

Abhishek S.
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Mattie S.
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RESPECT ALL

Wiltisha H.
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Customer did not leave a comment.

Darius C.
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Joshua H.
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I have called the 800 numbers for uhual repeatedly since my rental on July 29. I returned the truck same day, and my receipt within two days but I'm still waiting for my refund to be posted to my account. I called to inquire about this 1 week after my rental. The operator said to talk to my bank, which I did, and then immediately called back the 800 number because my bank never got the refund. The operator said they would contact billing, I also sent an email, and RUSS GREENGO said that my inquiry had been sent to billing. It has now been 2 weeks since I called in and 3 weeks since my original rental and nobody ever contacted me again to resolve this so now I'm calling the 800 number AGAIN. This is completely unacceptable for such a large company. I am very frustrated with everyone giving me the runaround.

Martin R.
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The van had a terrible odor -- in the cab and in the back; made us not even want to take snack food in it for our road trip because we were afraid it would get contaminated.

Regina D.
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Customer did not leave a comment.

Skylar K.
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We should not have been directed to a corner store to drop off a 20ft truck when an actual uhual distributor was a mile or two away on Capitol drive with a larger parking lot.

David N.
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Ryley W.
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martha M.
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Michael V.
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The computer was down and it took over an hour to check out. How is it my fault that your system is a piece of ****. I was offered nothing in return for my troubles. **** your company.

Jonah H.
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Customer did not leave a comment.

Paul E.
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Brand new truck and very courteous all the way around. UHaul went above and beyond at all locations and online.

Todd V.
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mary M.
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even though this drop off location was always in the booking, when i dropped it off they were a little surprised and asked if i was sure it was the right place. odd but it all worked out. he met me in the parking lot so i never entered the building.

Crystal D.
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Really nice location to rent from. If I ever need a UHAUL in the future I will come back to this location. Truck was ready on time & nice and Clean.

treatha F.
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Customer did not leave a comment.

Paul P.
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Calvin G.
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La Shelle T.
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No hidden prices. Representative got me in and out. Very friendly and professional. Would definitely be using this service again and would highly recommend it to anyone else.

Erica S.
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Customer did not leave a comment.

ALEX M.
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I don't know why u haul made me return the truck to this location which is in a BAD neighborhood when I could have returned it to a closer location.

Ed M.
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We reserved the trailer at a location closer to our place and went to pick it up only to be told we had to go to another location. This was not convenient and not in a very good location. Not sure we will rent from uhaul again. Also, we wanted to drop the trailer off in Midland, MI and they tried to tell us to drop off in Bay City, MI. Again this was not convenient and out of our way. We did let uhaul know we would not be taking the trailer to Bay City.

Steven M.
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Reservation was seamless. Little General manager was very professional and made sure trailer and vehicle was secure.

margaret C.
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Customer did not leave a comment.

Lauren S.
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Jessica L.
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I just don't like working outside of an actual Uhaul facility. The person was difficult to reach. When I got there there was no one on-site to explain to me how to get the keys from the mobile check in. The entire process was horrible.

Keegan S.
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Customer did not leave a comment.

Roderick D D.
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Faster checkout process.

Druzella P.
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Nothing

Emilee E.
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The driver area of the uhaul was not clean. There was a dead bug on the seat and soda spilled all over in the cup holder. Nothing seamed to have been cleaned up front.

shirley S.
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Customer did not leave a comment.

Ronald A.
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Their Gas Mileage reading was off by more than a 1/16th, likely because their angle of view was not dead on. They did not want to correct the Rental contract that they had sent on, so I took a photo of it, and showed it to my drop off site in Omro, WI, which corrected it. Also, a 7pm pickup opportuynity would have been more convenient, but they closed at 5pm. Otherwise, it was a great rental site and contract & the truck worked beautiful.

rohit S.
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Customer did not leave a comment.

Michael C.
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Quit running out the back of a corner store. And have more parking for the trucks

mary P.
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Customer did not leave a comment.

Philip S.
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It's not the location, it's the company and it's crappy customer service. 3 weeks after I ordered my one way; 2 days before moving day, I'm informed that my pick up location was moved from one 5 minutes away to one 35 minutes away. I had scheduled movers, scheduled everything, so we could have a smooth move, and make sure things were easy on our 1 year old. I called uhaul. The 9 circles of hell that is uhaul ‘customer service ‘ kept passing me along with lip service and a ‘tough shit' attitude, until I was disconnected. Half hour before I got a Lyft to pick up my truck I received an email telling me my pick up location had been moved again. Now an hour and a half round trip to get my truck, because we do the work for uhaul. It's at their convenience. I don't care if that's how it is; it's a crappy practice. Honor your commitment! The man at my pick up location told me he was giving me an extra day for free. I get a bill today telling me I've been charged $40 for an extra day for having the truck 30 hours! You nickel and dime people on a very stressful day because the likelihood is, they're too busy or thinly stretched to go through the hassle of calling and dealing with people who don't give a shit. Every time I call , I'm put on hold for 10 minutes listening to some crap about how my call is important. Take the $40, and the extra cash for the fraction of a gallon I was under. Giving a truck at anything less than full, and demanding it be returned at that amount is shady. I hope Penske puts you out of business. You might make even more money if you trained your workers in customer service. Thanks so much for time.

Carol K.
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There were bars on the doors and windows. Did not feel safe.

Wendell H.
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Customer did not leave a comment.

Steven K.
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Customer did not leave a comment.

Kenneth H.
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Very sketchy location. I am angry that Uhaul did not allow me to return the truck to the location closest to where we moved.

Anna B.
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Customer did not leave a comment.

Hillary L.
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Beth F.
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Did not look like much from the outside - but SO KIND and helpful when we walked in the door. Super easy to drop off - and the guy completely unhitched the trailer for us. THANK YOU!!!

Noel M.
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Customer did not leave a comment.

Sarah R.
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It was not in a great part of town at all, but the man who helped me was very kind & helpful. The dolly that I was given was broken, the wheel actually fell off, which was very inconveinant for both of my movers & I believe I was charged on my account when i dropped the equipment off. We were pulled over at random by a cop and there was no registration in the car. The cop said it should be in the glove box or behind one of the seats and it was no where to be found. This severely delayed us, as we had to talk with the officer for a while. Please ensure it is in there for the next person!

Sreenivasa G.
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Yes, I do really like the service provided but the vehicle I received is not in very good means steering was little shake and couple other.

William M.
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Owner was kind and considerate, and very professional. Location was in economically depressed and poorly cared for area of town. The night before, a few blocks away from the pick up location, a young man had been shot. Location was also very far away from my home. Other locations in West Allis or Waukesha would have been preferred.

Lauren S.
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Customer did not leave a comment.

Jerry V.
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Customer did not leave a comment.

Joan M.
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The front door and entryway need an upgrade.

David S.
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Great service!

Andrew P.
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Location was in a very sketchy area of town -drug deals were going on just outside the parking lot. I tried to get out of there as fast as possible.

Dennis A.
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Customer did not leave a comment.

Frank W.
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Jerod R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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