Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Through the entire process I was never informed I would be charged for mileage or an extra day when I asked to return truck at 6pm
Akbar A
Rating:
5.0
Customer did not leave a comment.
Selicia W
Rating:
4.0
Customer did not leave a comment.
Shrina R
Rating:
4.0
Customer did not leave a comment.
ROMELL L
Rating:
5.0
Fast and efficient. Friendly.
Dean S
Rating:
3.0
Customer did not leave a comment.
Chuck J
Rating:
5.0
Customer did not leave a comment.
SHARLESE S
Rating:
5.0
Customer did not leave a comment.
SHEKILA H
Rating:
4.0
Customer did not leave a comment.
ZAKIA H
Rating:
4.0
Process went smoothly and the store owners and employees were well-trained and professional.
Alek G
Rating:
1.0
No cruise control
Michael S
Rating:
5.0
Customer did not leave a comment.
TOMORROW R
Rating:
5.0
Customer did not leave a comment.
CHARLES J
Rating:
5.0
Customer did not leave a comment.
MARK A
Rating:
4.0
Customer did not leave a comment.
Roland F
Rating:
5.0
Customer did not leave a comment.
BARBARA A
Rating:
5.0
Customer did not leave a comment.
Robert R
Rating:
4.0
Very good service from the owner of Lil General super market
Vaughn M
Rating:
4.0
Customer did not leave a comment.
NYKIA M
Rating:
5.0
Nothing, very well done.
Sandra c
Rating:
4.0
Customer did not leave a comment.
SHARON W
Rating:
5.0
Customer did not leave a comment.
Nick H
Rating:
5.0
Customer did not leave a comment.
Ricky B
Rating:
5.0
Customer did not leave a comment.
khareal c
Rating:
5.0
Customer did not leave a comment.
Trumont H
Rating:
5.0
Store was very helpful and friendly. I would highly recommend them.
Ken G
Rating:
5.0
The best
Jonny B
Rating:
5.0
It was really easy to drop off the truck. The location was convenient and the woman that assisted me was really nice.
KIMI G
Rating:
5.0
Customer did not leave a comment.
Ivica J
Rating:
5.0
Customer did not leave a comment.
Gregory M
Rating:
4.0
Customer did not leave a comment.
L'tanya b
Rating:
5.0
Customer did not leave a comment.
Lawanda B
Rating:
2.0
Customer did not leave a comment.
REGINA M
Rating:
3.0
Customer did not leave a comment.
Kenneth V
Rating:
5.0
Customer did not leave a comment.
DAVID B
Rating:
2.0
When I arrived my location in Wauwatosa, I found that the right tire on the trailer was nearly flat. It registered about 10 pounds of pressure and clearly looked underinflated. I didn't check when we picked it up because I assumed the dealer would have done that. From the apartment, I pulled it carefully to a nearby gas station and inflated it to about 55 psi. My gauge only goes to 50 psi, and I didn't want to risk overinflating the tire. I then drove 75 miles to Ripon. The next morning, I drove another 25 miles to Oshkosh. The dealer there checked the tire , and it still held 55 psi. It should have been properly checked and inflated before I picked it up.
David S
Rating:
5.0
Customer did not leave a comment.
PAMELA B
Rating:
5.0
Drop off of the truck went well and the personnel was helpful. I would recommend this location in the future.
Katherine L
Rating:
3.0
The only problem we had was that the facility was full. they had 5 trucks and there really wasn't a place for us to park. I went inside the business and the gentleman told me to park it on the side in front of the store. Just took awhile to return.
JOHN G
Rating:
5.0
Customer did not leave a comment.
REIE M
Rating:
5.0
Customer did not leave a comment.
Pete W
Rating:
5.0
Smooth easy transaction
Wonderful experience
sean c
Rating:
4.0
Customer did not leave a comment.
Sharon W
Rating:
5.0
Mr. Singh was very friendly and helpful. Explained everything before handing the keys.
Sanjeev K
Rating:
1.0
I was charged way to much for the miles I put on the truck.
Noah H
Rating:
2.0
Customer did not leave a comment.
Rodion S
Rating:
5.0
Customer did not leave a comment.
lisa s
Rating:
5.0
Customer did not leave a comment.
Darrin H
Rating:
5.0
Customer did not leave a comment.
starlon j
Rating:
3.0
Customer did not leave a comment.
odessa b
Rating:
1.0
The man that runs the place was so rude and he was yelling that African Americans stole his country that his family had been here in America for over 1400 years just very scary and rude. I will never send any American to that man and his wife . I really think their partnership should be over . I really would like to file a report on him for harassment and discrimination cause he definitely tried to destroy my character.
Kristian B
Rating:
5.0
Customer did not leave a comment.
Stacy J
Rating:
3.0
Customer did not leave a comment.
Chiquita W
Rating:
3.0
Train employees on how to check in customers when they're dropping off their U-Haul trucks
Carl H
Rating:
5.0
Customer did not leave a comment.
Tiana G
Rating:
5.0
Customer did not leave a comment.
Arlesha P
Rating:
3.0
Customer did not leave a comment.
Jermaine W
Rating:
5.0
Customer did not leave a comment.
Bradley R
Rating:
5.0
Customer did not leave a comment.
Erika J
Rating:
4.0
Thanks
Phillip M
Rating:
5.0
Nothing everything was perfect
Romero D
Rating:
5.0
Customer did not leave a comment.
keshia l
Rating:
3.0
I NOW HAVE NOW FOUND BEDBUGS ON MY FURNITURE AFTER MY MOVE AND I AM PISSED. I HAVE ALSO BEEN BITTEN.
Sonya Z
Rating:
5.0
Customer did not leave a comment.
cecilia s
Rating:
5.0
Customer did not leave a comment.
Sharleen S
Rating:
5.0
Customer did not leave a comment.
Cameron L
Rating:
5.0
Customer did not leave a comment.
Roger S
Rating:
4.0
Customer did not leave a comment.
Brenda M
Rating:
4.0
Customer did not leave a comment.
James P
Rating:
1.0
Customer did not leave a comment.
Jayla S
Rating:
5.0
Customer did not leave a comment.
Davion Y
Rating:
5.0
Good people
Ampire N
Rating:
4.0
It would be nice to have clearer instructions for drop off of keys and equipment. I wasn't sure if I could leave them in the box or if I had to go into the store
Alek G
Rating:
5.0
Have extra keys to the trucks
Douglas W
Rating:
5.0
Nothing
Barbra C
Rating:
5.0
Everything with the place was great I just feel like just as quick as you take the money off my card you should put the refund in the same timely manner. Why do I have to wait for my refund when you didn't have to wait for your payment.
September M
Rating:
3.0
I was charged for gas even though I paid to fill it back to the original fuel level, so I am unhappy about that. Otherwise, everything went well.
Maxwell P
Rating:
4.0
I had issue with the dimness off the headlights and passenger door, but everything and everyone else was great.
LATONYA S
Rating:
5.0
Customer did not leave a comment.
Murphy J
Rating:
5.0
Customer did not leave a comment.
TANICKA W
Rating:
3.0
Customer did not leave a comment.
Madelynn M
Rating:
5.0
Satisfaction top pority yes I will let others know about your service and friendly courtesy thank you.
CARRIE J
Rating:
4.0
They mad a way for me to get a truck wae very happy tank u
Wanda L
Rating:
5.0
Customer did not leave a comment.
Alonzo J
Rating:
5.0
Customer did not leave a comment.
STEVEN F
Rating:
5.0
Customer did not leave a comment.
STEVEN F
Rating:
4.0
Customer did not leave a comment.
Ruby H
Rating:
5.0
She was very helpful. Parking lot a bit cramped but made it work. Bars on doors and windows which is a little shocking for someone from the country but I expect normal for downtown cities these days.
Michael h
Rating:
5.0
Customer did not leave a comment.
Jeffrey H
Rating:
5.0
Customer did not leave a comment.
Tanya G
Rating:
4.0
Good overall experience. My only issue was being charged for a dolly we never received. We ordered it, but staff forgot to put it on the truck. No big deal. Just something to keep in mind.
