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juan l
Customer Reviews for Lil Gils Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Gabriella was excellent help!!!
JOSUE DThe trailer I received had a bald tire on it, we encountered rain on the trip from San Antonio to Springfield… when we unloaded the trailer some of my things were wet towards the front of the trailer not the door…. I’m sure this was due to lack of availability however being redirected and not getting a quality trailer was disappointing to say the least. But we made it without a flat tire. And my mission was accomplished. That being said I expected more quality for the rate I was charged.
WILLIAM MInside the windshield needed to cleaned. The inside could be better detailed, but overall clean. The truck performed well on the highway and through the hills of Missouri. Beware, the lot is "tight", not a lot of room to navigate a personal vehicle if someone else is dropping you off to pick up the equipment. The staff is very helpful getting you off the lot.
SCOTT ALocking gas cap,..3 inch wi shield eyebrow, keep sun out of drivers eyes
ROBERT VSuper straightforward and enjoyable experience. A delight to deal with: so much so we booked a truck for the following week as well. Thanks!
RICHARD SI don't think there's anything Lil Gils did wrong, but the trailer leaked on my items.
ANDREW MReally everything was great and very professional and equipment was in great shape and clean help full with all that you need to feel safety
PAUL OGabby was great. Good people great service
DENNIS Fgreat experience, extremely polite and welcoming as an introvert
Rommelo MVery courteous attendant.
RUBEN MNice doing business with Lil Gil's
JASON BAll perfect
Jesus PBesides parking nothing.
DEBRA VThis is the best location for U-Haul rentals in San Antonio. The customer service is outstanding—friendly, efficient, and they go above and beyond to make sure everything runs smoothly. The equipment was clean, well maintained, and ready on time. I highly recommend this location.
EDWARD Zyes is good l happy ty
MIGUEL RGreat customer service
MARTHA MStaff was very friendly. They explained everything very clearly. Will use them again.
PEDRO BI had a great experience at Lil Gil’s Auto Sales. The staff came in on their day off to assist me with my motorcycle trailer needs and returned promptly to help me unload and drop off the trailer. Friendly service and made the process smooth and easy, especially Gabby! Will definitely return for any UHaul rental needs in the future.
Kelli Hnull
DARREL Anull
Ariel AThey were friendly and professional
Raymond Mnull
DIMAS Gnull
Rick Bnull
Kenneth SThey were friendly and professional
RAYMOND MGabby & Juan are awesome
JOANN AI had a great experience at Lil Gil’s Auto Sales. The staff came in on their day off to assist me with my motorcycle trailer needs and returned promptly to help me unload and drop off the trailer. Friendly service and made the process smooth and easy, especially Gabby! Will definitely return for any UHaul rental needs in the future.
KELLI Hnull
Rafe Bnull
ALFONSO MLil Gils was very helpful. Even hooked up trailor and moved it around so i didnt not have to maneuver truck to hook in.
jaime cThis location was easy to pick up and return the equipment. The staff was very friendly and understanding.
BRIAN BVery professional, courteous staff, very helpful especially very friendly i liked that environment.
GUADALUPE Gnull
GUADALUPE Gnull
FRED DAppreciate them being very accommodating and helpful 😊
Rocio Nnull
MACK BNothing literally the best experience i have had with uhaul:)
OLIVERO VThis was my first time using U Haul and it couldn't have been better. Customer service was top notch. If you need someone to meet your moving or transportation needs, Lil Gil's is the place to opt for.
DENISE Gnull
ROSALIE Enull
Mercedes HStaff were extremely helpful during my PCS move!!
JACOB Gnull
SONNY RThe young lady at the front desk was very pleasant, knowledgeable, and helpful. There was no waiting line. It's the best experience I've ever had renting a trailer.
MARIO MStaff were extremely helpful during my PCS move!!
JACOB GGill was professional and extremely knowledgeable about hookup procedures and very helpful
GARY GThis was my first time using U Haul and it couldn't have been better. Customer service was top notch. If you need someone to meet your moving or transportation needs, Lil Gil's is the place to opt for.
DENISE GNothing literally the best experience i have had with uhaul:)
OLIVERO VLil Gils was very helpful. Even hooked up trailor and moved it around so i didnt not have to maneuver truck to hook in.
JAIME CAppreciate them being very accommodating and helpful 😊
ROCIO NVery professional, courteous staff, very helpful especially very friendly i liked that environment.
GUADALUPE GThis location was easy to pick up and return the equipment. The staff was very friendly and understanding.
BRIAN BVery good customer service
OSCAR FGreat equipment and awesome service, Thank you!
RICARDO CVery welcoming-
LUIS PGil and his daughter were great to work with! Super personable and easy going. I highly recommend going to their location to get your U Haul. :)
ASHLEY RHave the ball hitch size of the trailer listed on the website.
JOSHUA C10 out of 10 experience. The owner Gil is a great ambassador for your brand. Will book my next rental through him.
MICHAEL LFriendly and helpful staff.
MARIA EThe staff were extremely helpful.
ISMAEL RThe entrance is very tight to enter and exit but I did call ahead and the staff were extremely helpful.
MARTHA UFriendly and courteous service
PAMELA AGabby and Gil made the whole ordeal extremely quick and easy. I would definitely recommend anyone in need of this service .
RICK RHave the vehicle at the Location at where it was requested. The service was good and courtesy the lady who attend me was very kind, I will highly recommend.
GREGORY MAmazing customer service. Very accommodating with last-minute scheduling. Reliable vehicles.
JARED BGreat service. Very friendly and informative.
TRAVIS S