Customer Reviews for Lincoln RV Auto & Boat Storage
(U-Haul Neighborhood Dealer)

34 reviews

2255 NW 12th St   Lincoln, NE 68521
(South of Caseys and Subway)

(402) 465-0351

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 10 am - 2 pm
  • Sun: 1 pm - 6 pm

Services at this Location:

Contact Us

(402) 465-0351

2255 NW 12th St
Lincoln, NE 68521
(South of Caseys and Subway)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 10 am - 2 pm
  • Sun: 1 pm - 6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The associate was very helpful and very friendly, great atmosphere!

Kendrah G. 
Rating:
4.0

Customer did not leave a comment.

SANTANA D. 
Rating:
5.0

Samantha was very helpful, great to work with and I would recommend her to anybody.

Lisa N. 
Rating:
5.0

Customer did not leave a comment.

Anthony P. 
Rating:
5.0

Customer did not leave a comment.

seth A. 
Rating:
5.0

Customer did not leave a comment.

Wilbert Q. 
Rating:
5.0

Impressed with the manager—very personable and helpful.

Larry P. 
Rating:
5.0

Customer did not leave a comment.

Willie Q. 
Rating:
4.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Logan S. 
Rating:
5.0

Samantha is awesome to work with!

William S. 
Rating:
3.0

I overestimated the amount of gas needed. I filled and drooped it off with 1/2 a tank extra. I was told you do not rebate for gas. You charge if it's dropped off with less gas, but don't refund if it is dropped off with extra. This is a policy that shows very poor customer service and takes advantage of a mistake by the customer. It ruined what was overall good experience.

Corey S. 
Rating:
1.0

Actually have someone there to physically help with check out and etc She wasn't there at all, never even saw her Did everything via phone Location near 27 Fletcher was fabulous though esp David!!!!!

Timothy Jr W. 
Rating:
5.0

Everything was perfect and the facility was very clean and new!

KEVIN P. 
Rating:
5.0

Sam at the Lincoln RV Auto and Boat Storage was perfect and so helpful. BUT every single UHAUL employee I had to deal with was unhelpful. UHAUL needs to fix which moving companies they work with to provide better services. There is NO reason a ubox should be six days late!

Andrea S. 
Rating:
3.0

Truck was not cleaned out prior to rental. I was told she would knock $5 off each day (2 days total $10). Didn't happened. Then when my daughter returned the truck The lady wanted to argue with her about a cash payment. You took my debit card And pre held the funds before I even left in the truck After multiple times repeating my name. The worker realizes she is looking at the wrong rental agreement and apologized. I get my final bill and no discount given

HELEN G. 
Rating:
5.0

Customer did not leave a comment.

Jessica L. 
Rating:
5.0

Was the best rep that I have met in the Lincoln area. She has been so great to work with. She will be my goto person for anything U-Haul that I need going forward.

William S. 
Rating:
5.0

Customer did not leave a comment.

Mitch O. 
Rating:
5.0

Customer did not leave a comment.

GERALD H. 
Rating:
5.0

The instructions to get there are not the best and seem to reroute to the wrong places!

Samantha O. 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
5.0

Our trailer has bees/wasps. Made for an interesting experience. I realize this cannot always be prevented, not sure what measures can be taken.

CHARLES B. 
Rating:
5.0

Customer did not leave a comment.

Zane F. 
Rating:
5.0

Pick up and drop of were super smooth and the customer service was excellent!

Kamryn S. 
Rating:
5.0

Exceptional service. Highly recommend!

Michael M. 
Rating:
5.0

Horrible experience. They didn't ship my things when they supposedly sent an email telling me they did. My things arrive 5 days late after the guaranteed arrival. I kept calling customer service to ask them what happened and where my things were but they couldn't seem to give me an answer. Definitely won't be using U-Box again.

Celeste G. 
Rating:
5.0

Was a pleasure to work with and very accommodating. Would rent from here again. Thank you

DAVID H. 
Rating:
5.0

I really can't think of a thing, Samantha was great to work with.

Gary H. 
Rating:
5.0

Customer did not leave a comment.

Judy T. 
Rating:
5.0

Customer did not leave a comment.

Paula R. 
Rating:
5.0

Will use this location again.

jenny D. 
Rating:
2.0

Check engine light was on but they said don't worry about it. Didn't choose location, UHaul changed reservation to use this one.

David M. 
Rating:
4.0

Customer did not leave a comment.

Stuart B. 
No reviews have been submitted for this location.

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