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JOSE S
Customer Reviews for Little Suites Provo
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
You could tell this was a new location, as they had to call someone for assistance.
William PI waited there for an hour while they tried to find the truck key and when they found a key they then had the truck boxed in. Finally I made the suggestion to move a bigger truck and maneuver my truck. Then I was told if I was late they would take the late fee off but they never did. Very unorganized and slow.
TERESA PHad to unhook the trailer by myself!!! The tenant wouldn’t even look up my name to find my reservation. Terrible experience all around!!! Extremely poor experience and quality! Equipment was not maintained!!!
JUSTIN K