This comment is for U-Haul in general., The drop off location was 26 miles the opposite direction of my way home., I called and they said there was nothing they could do., That does not make sense to me at all. I almost exceeded my mileage allowance because of it Need to readjust that program. Also, the program for estimating fuel to put back in the tank is sketchy I overfilled because there’s no way to really gauge it so I gave U-Haul probably $20 out of my pocket which is disgraceful., That needs adjustment as well. Drop off location was fantastic as far as service goes.
MARK M
Customer Reviews for Littleton Monument & Vault LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owners responsive, very nice. Unit was clean. I returned early and they were able to meet me and unhook the very heavy trailer! Thanks again!
Mary THad the worse experience and so stressful
Alisha B