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ROGELIO C
Customer Reviews for LogiSmart Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lockbox was complicated to use so I had issues returning the key in extremely cold weather
Quanita JI just realized that I was charge another $142 and don’t know why. This was on top of the already charged amount.
Stephenie FThe person didn’t check my rental in on time because he said he wasn’t in and I was charged a late fee.
AMY SThe person to rent me the truck was not there. Had to call him. He told me he was out of town. Took 20 mins to get the truck rented via phone. Had to try 3 different lock boxes to find the keys. Unimpressive.
Edward WPut the equipment in the truck that was paid for and requested
Travis BSend them elsewhere.
William AThere was no AC in my truck and no pulley that I ordered which delayed my entire trip then got charged extra for it
KERRY RReserved and paid for hand cart- truck was waiting for us w/out handcart. Once location opened 3 hrs later we reached out to ask where it was, we were sent to another location. They didn’t have one either- finally the 3rd location had one. By this time we missed out half day of moving time for
April L