This morning we started having plumbing issue so I I made my reservation in a rush since I had to clear out the living rim because of the plumbing emergency. I made my reservation with a CSR FROM U-HAUL and went to pick up the U-Haul van from risdons in Carpinteria. I waited nearly an hour just to pick up my reserved rental. I tried to pay for the rental there @ risdons and was told he couldn’t rent to me because I owed U-Haul money. I had a very unpleasant in counter with someone who rents U-Haul for U-Haul from her store and she lied and said I owe her mknry. I have my email that says my last rental was closed and I was fine. Now this. Horrible horrible experience. With them.
JUANITA C
Customer Reviews for Lokomania
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and knowledgeable staff, but vehicle was filthy inside and out. The facility has no ability to clean or do general maintenance. Also, this truck had no back-up camera, and no audible reverse beeper.
David K