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JOSE M
Customer Reviews for London Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It’s just a little shack with a dirt parking lot behind it. Nothing inviting. Did on the door said open. Nobody was there. It was kind of weird. Did the mobile drop off. No problems there
MICHAEL MThe customer service was great, would highly recommend to anyone in need of uhaul services.
ALBERTO Rhave handy person on site to help with issues.
JESS WAbsolutely Excellent Service
AMBER SFaster mobile checkout if possible. I understand there are security issues though.
Semesa VGreat service, will recommend to others.
DAVID DVery helpful organizing trailer and truck drop off times.
JAMES EEverything was good.
JAMES HThey were welcoming! I love it when I encounter good customer service. Moving is very stressful, however, they made this part of the move easy for me. Thank you!
THOMASINA RSmooth but I was charged for an extra day when I dropped it off a couple of hours later. I will definitely go with a different company next time.
JO NRepresentative was very friendly and helpful
LAURA RThe guy that helped me at the counter was so calm,cool,professional and polite,he actually helped me to calm down and lower my blood Presure...When I first arrived at the facility I was so stressed out,from my move,I could feel my blood presurewas over the top.
Xavier FThey took great care.
LLOYD PI wish they would've told me about the 10' truck not having a ramp. I wouldn't rent the utility dolly if that was the case. Otherwise, everything was good.
MARYAMA AHelpful staff
RUBY MWe didn't interact with a person at this location, we used the online checkout and drop-off which was the best.
Jack SNothing. This a well run location and store! Staff was great!
PETER FThe location is very scketchy go with a friend
Erika BExcellent customer service.
GIOVANNI SIt was a bit below half way full on the gas tank when I got it and when I filled it up I filled it up a bit over halfway, I’ve rented before from Los banos and he actually refunds you the difference in gas. Just rent a uhaul in Los banos the guy there is HONEST!!!!
OSCAR MOffer a discount for partial days and refund returned vehicle when you use lot for less time
DAVID JHey What's up Patterson neighborhood U-HAUL! Awesome customer service! Keep up the great work!
RANDY CMake sure equipment is clean and not have tore straps or broken equipment.
MICHAEL TAll was good...
JIMMY GGreat customer service!
FERNANDO AThe staff are very helpful, thank you.
IGNACIO CTHE MGR & WORKERS @ THIS LOCATION ARE THE BEST & SUPPER NICE!!!
Thomas FOriginally, I was supposed to pick up the truck and Patterson and there was no one there screwed up my whole day had to go to ceres and pick up a truck. I will never ever come to this location again. You guys need to either refund me give me some of my money back for the in consideration I had to do multiple trips and pay more for gas very unprofessional.
PORSHA HThe dash board was full of dust
Danielle DGreat location, great service and great people
David SThe van was dirty. Dog hair & smell. Unwashed recently. Other than that great experience. My second time using this location & I'll use again.
John BService was good the staff very helpful.
IGNACIO CService very good and helpful will becoming back.
IGNACIO CGrecia was very attentive & answered all my questions
Victoriano CWe had a very hard time disconnecting the electrical connection. It seemed jammed in and it took a lot to disconnect.
MICHAEL PHeater did not work in the van
Gabriela FEasy to get to. In and out great people.
KIM tNo
YOLANDA TGreat service
Danny FVery nice people there and professional.
KIM tthe first person i spoke didn't show me how to hook up the trailer, but i figured out out. a lady came out after i was done, and did assist me to ensure everything was ok.
Jaime AEverything went well no complaints great fuel economy as well! Thank you!
Lawrence JSecond time renting with your n both times customer service was excellent
JERMOL SThe trailer was dirty and the employee offered to clean it but I was in a hurry. I didn't clean it.
David SAwesome customer service. Very helpful.
ALFREDO SGet Wi-Fi so customers can get easier access for a mobile check in
Christopher RThe service was amazing and very accommodating
Angie BThey did not have any supplies to rent or buy. Not like the others that I’ve made reservations with.
cristina eJami is very helpful and customer friendly person. She understood my needs and guided me with the right product to support my needs. My sincere thanks to Jami! Thank you.
KAMAL BThe lady that rented me was truck was Very helpful and kind.
HERMAN JExcellent service the young lady was very professional and kind.
VERSALL HNo one was at the office on Saturday during business hours. Online reservation system needs to work better. Took me 35 minutes to get my truck. Also, rented a furniture dolly and it was not included. Made my move more difficult.
JAMES RYes, I stopped location 201 Poppy ave Patterson Ca bec I told them that 1ST box truck passenger mirror move worse blind spot dangerous and windshield cracked & They shocked said not supposed drive with windshield cracked. They are helpful switch 2nd box truck but it both dirty windshield and inside truck. It was waste my time and money. I want my money back! I’m not happy with that both service! They are very nice but need clean truck before customer drive it! I save screenshots this!!! I want my money back!
Anthony RAwesome service. Thanks so much.
Noor KLady at office is rude and doesnt help much. Claims to have been there a year and a half and feels entitled nothing like the old receptionist. Hope not to deal with her again.
Kenny EService was excellent!
Eloisa VWill you everything was excellent
James BThe employee Liz was very helpful and friendly! Overall great and easy experience.
Christian ACan’t think of anything all professional.
David KIt's hard to get through when u call, goes to voice mail. Other than that good customer service, and friendly people.
Jaime AJust by keeping the staff that you they represent the company with dignity in class it was a pleasure being served by them
James B