Customer Reviews for London Logistics LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of London Logistics LLC

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RYAN P.
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Customer did not leave a comment.

Jeremy R.
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Jamie has helped me on two moves to date and I could not have asked for a better rental experience . Helpful ,answered phone when called and she was great for the whole process .I will rent again from this location.

ERIKA H.
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Jamie is the best!

LINDA B.
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You gave me less than 24hrs notice that the truck i would be picking up is 50 miles away from my current location. Picking up the truck took at least 30 min.

Jason D.
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none, very helpful staff

MIA M.
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They were very nice and I was in a hurry and I have to admit service was speedy and excellent

Nevorah C.
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Customer service was top notch!!! Pick up was taken care of in a timely manner. Thank you for making it easy, your friendliness and professionalism made it a pleasant experience and I would highly recommend your service!

Erin E.
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Make sure more employees are available and communicate with customers if the equipment won't be there.

ERIKA H.
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Jamie was very helpful, professional and pleasant

ERIKA H.
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Jamie is so professional and pleasant!

Karl H.
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Customer did not leave a comment.

Gabriel G.
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The check in information scanning the ID should have been done previously. I also made an appointment three weeks prior to my move date and the day before was told I'd have to pick up a truck that was 45 min away from my house because there were no trucks at the location in my town. I don't see how that should have been my problem. Your company knew I was expecting a truck at the Ceres location for three weeks. Get a truck and drive it over there because I'm paying a lot of money for this service. It was ridiculous to have been told you didn't prepare for the appointment that I made that early.

Maurice S.
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The representative was very nice and responsive!

MARIO M.
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Customer did not leave a comment.

Bret B.
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Everybody is always really friendly at Uhaul!!

Raghbir S.
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Location was fine but it was over one hour drive from my city. There were many uhaul locations closer but didn't have requested rental.

TIMOTHY B.
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Jamie was a great rep. She was friendly, thorough, knowledgeable, and helpful.

Nathanael R.
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The App sucks

Andrew R.
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AWFUL SERVICE!!! Reserved 15ft truck for 8 am; time without notification was changed to 10 am...when I called on Saturday, 7/11 at 7:05 at 888-388-4285 I was informed that the earliest I could pick up truck from Patterson location was 9:30 am because truck would need to be inspected, etc after drop off; 7/12 as I was 5 minutes away from Modesto to arrival at Patterson location without notification again the location was changed to a 10 am pick up in Modesto!! I called same number and was told current 15ft truck on lot wasn't available because it had not been inspected AND that I had received a phone call the day prior at 7:53! They left message at wrong number because they misdialed!! They had a 10ft truck, so I wasn't able to move the big item...refrigerator because of height! Now I need to make other arrangements before Wednesday!!

RANDY V.
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Customer did not leave a comment.

Timea S.
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The sales person was very friendly.

joshua M.
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It was a 24 hour drop off center that was essentially a field with a bunch of crap in it and just a sign that said uhaul drop off. No people anywhere and honestly a half way expected the trailer to be stolen

MAXWELL E.
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Customer did not leave a comment.

Michael H.
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The truck was dirty and little did I know the fuel line had been cut, so I had a terrible experience with fuel spilling all over the ground when I tried to fill up. I lost an estimated $75 because of fuel spills.

BRIAN W.
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I've rented several uhaul trucks from this location. I've always received quality, professional and courteous service. The vehicles I've rented have always been top quality. I always feel at home when renting from this facility.

DAYAN D.
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Thank you, great place, very friendly, I would return again in future if need it:)

SAMUEL M.
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Customer did not leave a comment.

Sitha R.
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Customer did not leave a comment.

Douglas E.
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Customer did not leave a comment.

Paula E.
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Great customer service. Easy to drive. Said yes to clean and we'll maintained but it was dusty.

Benjamin A.
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Awesome.

Marielena A.
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Customer did not leave a comment.

TALAESEA S.
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Great customer service on choosing the right size truck for the job. Much appreciated!

Benjamin A.
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Sales representative is awesome. She make sure she install the trailer the right way and removed from your vehicle. Thanks Jaymi see you the next time.

Sabrina L.
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Dirty trucks . No staff available. Gas level was below E, so I had to immediately drive to a gas station and add gas. Also the rear tire light was on. Was only 20 psi, out of 80 psi. This took 30 min out of my time to use the truck. Not using this location again.

FRED S.
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Customer did not leave a comment.

matt O.
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very helpful in getting the trailer hooked up

DEBBIE L.
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Very satisfied..

FRED S.
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Nothing, great service.

jeremy A.
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Customer did not leave a comment.

ANGEL P.
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I am very satisfied with the service thanks

VIRGINIA F.
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I didn't know this location existed until a friend told me about it. I am so glad there are here in town.

martin E.
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Customer did not leave a comment.

KEITH A.
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The lady at the desk was great I was in an out no problems

FRED S.
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Awesome customer service, very friendly

erick F.
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Customer did not leave a comment.

Amanda P.
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Customer did not leave a comment.

Willard C.
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Customer did not leave a comment.

Ruth S.
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Amanda P.
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Customer did not leave a comment.

Samuel M.
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Very nice I am very considerate people

Nora P.
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When picking up the truck and entering info online it kept taking me back to things I had done Once I got past that all was fine. Thus was a great process and I have no complaints. Thank you.

Travis P.
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Great customer service!

Nicole H.
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Customer service is AWESOME! They treat everyone like FAMILY! I DEFINITELY recommend this site to EVERYONE!!

Karen W.
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friendly, knowledgeable and professional customer service rep

Lluvia S.
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Customer did not leave a comment.

CHRIS P.
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This wasn't even the location confirmed... first I Ubered to the location the Uhaul was supposed to be at, only to find out they didn't have one, and I didn't receive a phone call for the change. Then I had to Uber 45 minutes away to a location that was closed, to finally get a confirmation for use of the app. Waiting in the cold... and the inside of the cab was dirty... and the windshield had to be washed to drive.

CHARLES W.
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The truck we rented was clean and had a few dings but no ugly at all. The truck had almost 160k miles. It ran fine. Gas mileage seemed good. But it sure did rattle, from under carriage. Did not bother me but my passenger was nervous.

Laura M.
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Customer did not leave a comment.

MARIELENA A.
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Have more staff

Jose E.
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Customer did not leave a comment.

Carla J.
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The front windshield was dirty on the inside that made it a bit hard to see. Otherwise the truck was clean

Cecil R.
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The Manager was exceptional at resolving my issue there with a staff person.

MOHAMMED K.
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Customer did not leave a comment.

MICHELLE B.
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No improvement with my experience Jaimie was awsome.

Amy R.
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Very friendly staff & well taken care of equipment. Fast & efficient.

carlos R.
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Customer did not leave a comment.

Eva J.
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Outstanding service and excellent equipment!

MICHAEL M.
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The drop of area was easily found and marked. The online return was pretty easy.

sharanjit S.
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It's good man

DOUGLAS M.
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None.....5 star service

erick F.
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Customer did not leave a comment.

Sneha K.
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Customer did not leave a comment.

Michele G.
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Customer did not leave a comment.

Karen J.
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Customer did not leave a comment.

Matthew C.
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Not much to improve , great service and awesome products

ANGELA C.
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Customer did not leave a comment.

Lisa T.
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Customer did not leave a comment.

Christopher D.
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Customer did not leave a comment.

GIL H.
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Customer did not leave a comment.

TIM R.
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The location was too far. I had to drive 1 hour each way to pick up a trailer. The location was fine, I just didn't want to have to drive so far. I did get an extra day on my rental free, but that didn't help me with getting on the road when I was expecting too.

Victor O.
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Jamie goes above and beyond to assist with finding equipment even when it ends up being available at a different Uhaul location.

David D.
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Location was fine for someone who lives in that area. I made the reservation well in advance for Manteca and was told the day before that I would be driving 45 minutes to pick up this truck. ON MOVING DAY. Then there was a problem with my contract and I had to wait on the phone for well over an hour in 100° heat for it to be resolved. Absolutely ridiculous and incompetent

MATTHEW M.
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The only complaint here is that the worker gave me the regional managers name and phone number as: Richard Cardozo (209) 922-4059 I called and left 5 messages on this phone number with no phone call back.

WILLIAM E.
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Place was closed so I have no opinion.

NOOR K.
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Excellent.

miran L.
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We were originally suppose to pick up at Modesto at 10, but unfortunately there was no truck and delayed us almost 3 hours due to the fact we had to drive to another city. The manager at Modesto was very helpful and we appreciate all she did for us. Besides the delay it was a truck and very reasonably priced.

Ramona A.
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They were very kind and pleasant four star service Thanks Ramona

KELLY P.
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Customer did not leave a comment.

JAMES F.
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Customer did not leave a comment.

ana R.
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Customer service s/b helpful to their customerby phone, we usually called uhaul because we knew its affordable, they're not that helpful can't meet customer need.I hope if i rent uhaul again i won't be experiencing the same.

Arturo D.
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Fast and easy to drop off. No hassles

STEPHANIE N.
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Moving can be stressful I'm glad the rental at U haul in Patterson was a pleasant experience

MICHAEL A.
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Customer did not leave a comment.

DOUGLAS M.
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Customer did not leave a comment.

JEREMIAH P.
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Customer did not leave a comment.

Noor K.
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Over charged and the truck was not equipped with dolly . Plus no one picks up the phone. Called numerous times to get my refund for extra charge.

William S.
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Always fast and friendly service.

Charles G.
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very good service

William B.
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Absolutely great customer service the front end did an amazing job assisting me and helping me find the right truck.

No reviews have been submitted for this location.

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