Customer Reviews for Longenette Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Longenette Storage

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GREGORY W.
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Emma was great! She was so nice, and went out of her way to get me a truck when I needed it. Excellent service!

ANDREW S.
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Emma, the woman running the U-Haul office, was fantastic! This was our first move big enough to need a moving truck, and we were a bit concerned, but we were in good hands. Emma was very helpful, and she worked with us to get the best deal possible. If we ever move again (which I really don't want to) we will use the same location. I will definitely refer friends and family to this U-Haul business. Thanks for everything!

Tim G.
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Excellent customer service. Made to feel welcomed and happy to do business. Thanks Longenette Storage.

Richard S.
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Customer did not leave a comment.

Amy M.
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Very nice and helpful. Clean as well.

DENNIS S.
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Customer did not leave a comment.

JOSHUA M.
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Emma is great! Super helpful and personable, she is all about the customer and bends over backwards to accommodate.

jordan E.
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Customer did not leave a comment.

Bradley W.
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keep trucks for leaks. all of my furniture and beds got soaked

JANETTE W.
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Although the staff at this location were professional and kind, I had originally reserved a truck much closer to my residence and the day before I was due to pick up the truck, I was informed that a truck in the size I needed was no longer available at the location I initially contacted causing me to have to drive 12 miles further for a total of 24 extra miles, in turn, costing me more money on mileage and gas. Of course, there was no way to compensate me, the customer, and it was too late to find another truck from a competitor.

Fred S.
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Customer did not leave a comment.

JASON L.
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We had to call corporate when we arrived, I had called to tell them we would arrive but was an hour early to find no one there! I thought a business stays open, just because you don't have clients you don't leave. The young man was friendly but not a person to run a business .. Has a lot to learn??

rick A.
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Nice at pick up. Very helpful and friendly.

stanley T.
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Customer did not leave a comment.

Dennis B.
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Ur right on top of ur game

Kenneth C.
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Customer did not leave a comment.

mary O.
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Customer did not leave a comment.

Jason L.
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Customer did not leave a comment.

Lawrence C.
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Too hard to get access code from your website.

Catrina T.
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Customer did not leave a comment.

John F.
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There were other locations listed for pickup that were within 6miles Then they told us they could not get a truck there so we had to go to another location 20 miles away so that was another 20 back to our house not mention a hour of our time that we could of been packing more.

Robert K.
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Customer did not leave a comment.

James S.
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great place ,nice people, helpful in hook up...

terry W.
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Customer did not leave a comment.

Karri T.
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Customer did not leave a comment.

JeaneAngela H.
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This was NOT the place a reserved to pickup. It was an hour away. Then they were training someone on the computer, so it took a lot longer to complete paperwork. This added 3 HOURS to my day by not having it at my original destination. Thus, causing us to leave late the next day because we didn't finish loading the day before thanks to the 3 hours ADDED to our day! NOT happy about this. I made my reservation plenty in advance for the original place to get the trailer to their store!

KEN V.
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Everything was perfect and Tiffany was very helpful I even learned a little trick from her and the training that she had with U-Haul! Thanks

Richard A.
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Was not the location I selected when I booked online and did not have the dolly I reserved. Gave me an appliance dolly instead and it just got in the way and I didn't even use it. The truck was 11/16th full on fuel when I picked it up, so I had to play a guessing game when I went to fuel it for turn in. Your trucks should be full when picked up and then there would be no issues.

No reviews have been submitted for this location.

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