I was told I would be able to make a debit or cash transaction . This location only accepted credit card transaction. I believe i was overcharged for the day rental I was quoted $!9.99 for 24 hour rental plus .89 cents for every mileage $ 19.99 for rental I drove 21 miles $ 18.69 My bill should be about $ 38.68 TOTAL + Taxes I was charged $127.30 This is not the way do do business and steal hard earned monies from your customers. Sincerely Indira mileage $19.99
KOREDE M
Customer Reviews for Lormel Convenience Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I picked u haul from here and they showed rental charges 19:95 but the man charged me 39:95 rental charge and I returned u haul within 4 hours but I booked for 6 hours and I received my bill online and he didn’t gave me bill At the time of dropping vehicle and I have the proofs with pictures.
Arshdeep SYour site mentioned the timings of the location starting at 8am but it was not open until 9am and we just wasted our complete one hour standing and waiting. This was so unprofessional. We chose that location only because it was open from 8 am. Very disappointed
Navneet SI’m awaiting a call back from the Area Field Manager!! It was an ABSOLUTE terrible experience and waiting on my REFUND for OVERCHARGES!!!
John R