I recently rented a motorcycle trailer and had a great experience from start to finish. The trailer was clean, well-maintained, and easy to load and secure my bike onto. The rental process was smooth, the staff was knowledgeable and helpful, and they took the time to make sure I understood how to use the trailer safely. It gave me peace of mind knowing my motorcycle was being transported securely. Pricing was fair, and the whole experience was hassle-free. I’d definitely rent from them again and recommend it to anyone needing a reliable trailer for their bike.
ARTURO Z
Customer Reviews for Los Altos Used Cars
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was frustrating that we didn’t get the hand dolly we had ordered and considering when I first made reservation it was 210 for the trailer and got charged 255. Plus we had 24 blankets on our order that we never ordered.
NORMA MAbsolutely awful. This is why the US has anti-trust laws. You guys have a monopoly, congratulations. I have nothing and people like you never think about people like me. No stars. FUCK UHAUL
JAIMESEN MScheduling was horrible!! I needed the rental for Sunday to return it Monday, but I was forced to rent it from Friday to Monday 1 day rental but I had to pay for 4 days!! I will most definitely find another company to rent from.
SANTIAGO LNot a reflection on rental location but I had a problem with the equipment. After doing my move, I went to fill up the gas tank in the van and it would not let me put more than half a gallon in the tank. The automatic shut off stopped it from filling but the gas gauge when I got in and restarted the engine showed it was still not full. I could have been the gas pump I suppose but it was a busy gas station and the person who used the pump before me did not seem to have any issues. I know it probably isn’t much money but I would prefer not to have to pay $6.50 a gallon to fill it up the rest of the way when I honestly tried to fill it on my own for $4.88 a gallon. I also think the van should be checked out before it is rented again to prevent this from happening to another renter in the future.
TRINA Gexcellent service
MAUREEN OFriendly service and ugnoladge of information customer needs
RUBEN A