Customer Reviews for Love Transportations Associates LLC
(U-Haul Neighborhood Dealer)

227 reviews

552 Ossie Davis Pkwy   Waycross, GA 31501

(912) 285-4725

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(912) 285-4725

552 Ossie Davis Pkwy
Waycross, GA 31501

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Not one thing!

JAMES M. 
Rating:
5.0

Returned the uhaul the same way we received it here. Seemed nice never saw anyone

MAREK M. 
Rating:
5.0

Everyone was friendly and the service was very fast. It's a great place to rent from!

TyLashia W. 
Rating:
3.0

Open more hours

Lane F. 
Rating:
4.0

some little pieces of trash left in trailer but not enough to comment at the time.

imogen G. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

Customer did not leave a comment.

Caron P. 
Rating:
5.0

Customer did not leave a comment.

CARLTON F. 
Rating:
3.0

Customer did not leave a comment.

Durasee A. 
Rating:
5.0

Wonderful helpful.

Milton M. 
Rating:
5.0

Customer did not leave a comment.

Ken H. 
Rating:
4.0

I reserved a truck in one city and then had to drive 45 minutes one way to pick up a truck. I think if I reserve a truck in a specific city, I should not have to drive 1.5 hours two way to get the truck.

STUART H. 
Rating:
5.0

Very friendly group and patient

JAMES H. 
Rating:
5.0

Very friendly and very helpful!

JAMES H. 
Rating:
5.0

Minor repairs on some of the vehicles!

Carlos R. 
Rating:
5.0

Eddie did a. Great job taking care of us!!

AMELIA R. 
Rating:
4.0

Customer did not leave a comment.

Alvin N. 
Rating:
5.0

Customer did not leave a comment.

Tamishia S. 
Rating:
5.0

Customer did not leave a comment.

Ashley A. 
Rating:
4.0

Not sure it's the locations fault but the truck was a death trap! Horrible headlights and brakes. My husband said it was the scariest, most tense drive he's ever made.

Terrence M. 
Rating:
5.0

Customer did not leave a comment.

Terry D. 
Rating:
5.0

I don't know if and dolly suppose to be in there to help load up furniture but that equipment will helps. Thanks

APRIL R. 
Rating:
4.0

Customer did not leave a comment.

Gordon S. 
Rating:
5.0

Excellent customer service! Really helpful.

sharon C. 
Rating:
5.0

Great service will use again

Terry D. 
Rating:
4.0

Have more than one of each rental just in case one is rented out.

BRANDON C. 
Rating:
3.0

Customer did not leave a comment.

Lisa L. 
Rating:
5.0

Good job.

KENNETH C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
5.0

Customer did not leave a comment.

Michelle S. 
Rating:
3.0

I was not allowed enough miles to cover from one address to the other when i had to pick up and deliver extra miles that wasnt included.

MARSHA L. 
Rating:
5.0

Ensure the equipment that is paid for upfront is in the U-Haul. Also ensure that all damages are documented prior to the vehicle being utilized.

Ericka G. 
Rating:
3.0

Customer did not leave a comment.

ANTONIO R. 
Rating:
5.0

Customer did not leave a comment.

Melody B. 
Rating:
5.0

Customer did not leave a comment.

Pete C. 
Rating:
5.0

My original pick up location was locked up tight and no one answered the phone. Second location made one phone call and gave me a 20 ft since she did not have a 15 ft. Wonderful service.

Wally S. 
Rating:
3.0

Tell them in advance that they only can drop at certain location ,witch is a inconvenience.

RONALD L. 
Rating:
5.0

Customer did not leave a comment.

shannon D. 
Rating:
4.0

Make sure you check the mileage before you leave. Take pictures of the mileage, gas and the truck before leaving the lot. Other than messing up on the mileage that we didn't notice until we went to turn the Uhaul in, our experience was very pleasant. After calling 1-800-GO-U-HAUL they saw in the system where the mix up was with the mileage and everything was settled. This was the only problem I had. The Uhaul was in great condition, everyone was very pleasant and professional.

Stacy T. 
Rating:
5.0

Customer did not leave a comment.

Angie G. 
Rating:
5.0

great service and help!

ENOCH W. 
Rating:
5.0

Customer did not leave a comment.

Johashis E. 
Rating:
5.0

Problems with the horn it kept sounding off for no reason sometimes when it was parked and nobody near it and sometimes just driving down the road! We returning the truck as I pulled into the convenience store the horn went off and as I was trying get to the pump and stop the horn I scraped the left bottom side of the truck on the pump guard..

ROY R. 
Rating:
5.0

Customer did not leave a comment.

JERRY B. 
Rating:
5.0

Customer did not leave a comment.

Joseph D. 
Rating:
5.0

They where closed at the time we dropped the truck off

brock B. 
Rating:
5.0

Customer did not leave a comment.

cindy D. 
Rating:
5.0

The people were very kind .I would use them again & refure friends to use this place .thank u all

joan C. 
Rating:
5.0

Customer did not leave a comment.

Patsy V. 
Rating:
4.0

Customer did not leave a comment.

mathew B. 
Rating:
5.0

Customer did not leave a comment.

Kelly G. 
Rating:
5.0

N/A

Malachi J. 
Rating:
4.0

Customer did not leave a comment.

CURTIS J. 
Rating:
4.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

joshua M. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Staci S. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

Customer did not leave a comment.

KRYSTAL W. 
Rating:
3.0

Too many people & customers in office due to Covid. Smelled like stalled smoke. The wait was long.

Jouslynn L. 
Rating:
5.0

It was an older truck...

ALBERT B. 
Rating:
4.0

Nothing

James W. 
Rating:
5.0

Customer did not leave a comment.

akeya F. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
5.0

No improvement needed. The service was friendly and professional.

DONALD NELSON H. 
Rating:
5.0

Fast friendly service

ROY R. 
Rating:
5.0

Customer did not leave a comment.

JUDY H. 
Rating:
4.0

Customer did not leave a comment.

Melissa B. 
Rating:
5.0

Customer did not leave a comment.

Joy S. 
Rating:
5.0

Customer did not leave a comment.

norma S. 
Rating:
5.0

Customer did not leave a comment.

Terry G. 
Rating:
5.0

Customer did not leave a comment.

Carl F. 
Rating:
5.0

Staff was very professional and knowledgable and went above their duty to provide excellent service. Will return there when I need to rent Again High regards to the staff Carl

Carl F. 
Rating:
5.0

Stay friendly and professional.

Jimmie T. 
Rating:
3.0

Had to unload myself. No help.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

John C. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
4.0

Customer did not leave a comment.

Geneva L. 
Rating:
5.0

Customer did not leave a comment.

Sherry W. 
Rating:
2.0

Customer did not leave a comment.

Nickolas D. 
Rating:
5.0

Great service friendly staff. I will use again in the future and recommend to family and friends ??

Sherry B. 
Rating:
5.0

Nothing , they were kind xx respectful. Made sure was hooked up to truck correctly. Return was fast and easy

CLIFFORD K. 
Rating:
4.0

Customer did not leave a comment.

Danny B. 
Rating:
5.0

Helped in every way

kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Leighton B. 
Rating:
5.0

Customer did not leave a comment.

Kristal B. 
Rating:
5.0

Eddie - is the best! This Uhaul location is the best ever and they always are friendly and ready to help with all your questions and needs! I love using them!

Thelma J. 
Rating:
5.0

The only thing is that the van smells like cigarette. Other than that awesome and nice people.

Sergio O. 
Rating:
5.0

Highly satisfied great customer service

Carolyn T. 
Rating:
5.0

Customer did not leave a comment.

Philip D. 
Rating:
5.0

Made reservations to pick up at Augusta Avenue Storage in Waycross GA but when I arrived on Friday they had a sign on door saying closed till Monday had to call U-haul and find another location to get a truck this put me 1 1/2 hours behind schedule... The folks at Hope Transportation were very ice and helpful. Augusta Avenue Storage should not take reservations on a day they are closed it's just wrong and poor business

Roy R. 
Rating:
4.0

Customer did not leave a comment.

Christopher M. 
Rating:
1.0

I was overcharged for the days that I got it also was not told I would be charged an extra fee for turning it in after hours

Shannon O. 
Rating:
3.0

Customer did not leave a comment.

Joseph S. 
Rating:
5.0

Past it first time. Then we saw truck and other things. It was no problem

Sue M. 
Rating:
4.0

Customer did not leave a comment.

Mark W. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
3.0

I did not have a problem with the location , U-Haul company as a whole has failed me this move and my previous move with the inefficient communication. This move I payed more money out of no error of my own. I expressed how with my previous move I tried to do after hour pick up and the location was closed and the U-Haul number no one would answer it was late and luckily we found another location right before close. This move I expressed how important it was that it did not occur this time , I was reassured it would not. I could not pick up at my preferred location and I was notified the day before at around 2 pm , I had to drive 2 hours from my work location to pick up at the nearest one from my home . I work in a Valdosta live in HOMERVILLE and had to drive to Waycross to get a truck. The truck was not available I waited 2 hours at the after hour pick up stop calling the U-Haul like numerous times and was on hold for the entire time being transferred multiple times. My movers were to arrive at 8 am the next day I was paying by the hour could not pick up a truck until 10 the next day due to having to drive to Waycross for pickup again. I worked about 2 hours before the heavens opened up due to the delay I returned my movers after 4 hours had to wait to unload my truck . The truck cost more the next day , I had to put more miles due to U-Haul lack of available nearby facilities , I was charged again after I returned to vehicle at the location and all in all this move cost me more money , I physically had to do more than i could with my injury and U-Haul has disappointed me for the last time. I will not use them in the future and will not recommend them to any colleagues or friends .

Kaeaiya H. 
Rating:
5.0

Customer did not leave a comment.

Denise G. 
Rating:
5.0

Everything was great

Patricia F. 
No reviews have been submitted for this location.

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