Drop-off location would not give me a receipt. The one staff member said he didn't speak English and was on the 1st day of the job. When the return was finally processed it posted the day after I actually turned it in.
ERIK B
Customer Reviews for Loyalty Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I didn’t have the equipment in the trailer that I reserved. Not really their fault but I reserved a trailer that I could pick up 2 miles from my house, the night before pickup I was informed my reservation had been moved to this location an hour from my house.
Kyle SVery helpful
Robert HEquipment fauilure
CALVIN SGood experience.
CHARLES TPick a new vendor
ANTHONY ICharged to go to Panama City when I was going to Mooresville NC. Absolutely ridiculous
nate sActually I wouldn't prefer a hotel/motel for a place to rent from U-haul. BUT ! ! I will have to admit , it was easy to find , the retal was easy , speedy , and accurate. Looking at it , a motel/hotel is always open , that makes a perfect place to rent u-haul. No uncertain hours to worry about. Was perfect. 100 for both U-haul and the great person and location I received. GO U-HAUL !
Thomas S