Customer Reviews for Lukes Tire & Auto Repair Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lukes Tire & Auto Repair Inc

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Jack P.
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This rental of a 5 x 8 box trailer was an excellent experience at beginning and an end. When I dropped the trailer off, I was helped quickly and soon was on my way. I could not have received better service. I would highly recommend this location.

WENDYJ T.
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Customer did not leave a comment.

GARYCRAIG C.
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Customer did not leave a comment.

Eric H.
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I am very dissatisfied with UHaul, but it has nothing to do with Luke's in Tupper Lake. I made a reservation for a one-way trip a week prior to the time that I needed the truck, and specified the time for pick up, as I would be on a tight schedule. In the midst of a four hour drive to the pick up location in Lake Placid, I received a text that my pick up would be in Tupper Lake as opposed to Lake Placid, 20 miles in the wrong direction. This cost me an hour delay. By the time I got to where I was going, I finished loading the truck in the dark. Why make a reservation that can not be followed up on, and changed on short notice? I will not rent from UHaul again.

TIMOTHY B.
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All is good

Lynne L.
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Great people

REBECCALEE B.
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Be more aware of when people rent a uhual online.

JAMESWARD L.
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Walt was great. Worked with us on pickup and drop off times and was a pleasure to deal with!

jean D.
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Great rental location!!!!!!!!!!!!!!!!!!

Andrew S.
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Customer did not leave a comment.

Gerald C.
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Nothing

David P.
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Signs for where to park truck when returning truck after-hours.

Scott W.
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Customer did not leave a comment.

Darlene C.
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KIMBERLYA K.
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LYNNM R.
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LORRIANNE N.
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When I was told the day before I was moving that the large truck I had PAID for and needed would not be available, Mr. Christy helped me out a great deal. I had my people all scheduled for the move date, and he came through for me!! I will ALWAYS go there for my moving needs.

TIMOTHYLEONARD L.
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Very nice people!

KRISTYLYN L.
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Edward B.
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No problems with the drop off.

Luis B.
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virginia Y.
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Easy transaction- service was excellent

James R.
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Very friendly and accommodating. I recommend Luke's all of their services.

Dick A.
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Ryan T.
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Mark F.
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Walt and his staff did a great job with the entire transaction!!

Guy H.
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Mary lou N.
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WALT C.
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cassie D.
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Make available a windshield snow brush for customers in the the North.

Susan O.
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John S.
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Drew S.
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Michael M.
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Ronald S.
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Diana L.
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HAROLD S.
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Nothing! Walt provides an excellent U-Haul experience.

Chloe N.
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Jamie D.
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greg W.
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This location is small and uhaul is a secondary business. Not up to the level of the pick up location.

scott E.
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Great and friendly service!

Paul R.
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Customer did not leave a comment.

William B.
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Larry L.
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Mr. Christy runs a great business. He treats his customers like family.

Lori B.
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Very friendly, efficient service!

Jason A.
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Walt was really easy to deal with and made the rental smooth.

Ted B.
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Customer did not leave a comment.

phil J.
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Nothing that I can think of.

Jason A.
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Customer did not leave a comment.

Sonny Y.
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Richard S.
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Joshua C.
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John E.
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Lisa P.
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GARY H.
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A quick, easy, very satisfactory rental.

Casey G.
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Nobody contacted me beforehand to set up the rental pickup. I called myself and they told me to call back at 1pm the day before pickup. I called and nobody answered. It left me feeling very uneasy.

CHRIS R.
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Walter was a very helpful and friendly owner

Paul R.
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Great service at this location.

Paul R.
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Customer did not leave a comment.

Cynthia T.
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Lyn M.
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Bob L.
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Truck was filled with gas and ready to go. Owner was helpful, knowledgeable, and friendly.

Lynne L.
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Great service and easy to work with. Thank you

Kayla H.
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It would help if someone who knows what they are doing is at the office when we return the vehicle so that we could get our money that we are owed back and then when we finally do get there and the owner is there...he told me it wasnt a good time (to get my own money may i remind you ) then later on sent me an email saying we owe them money!!! Impossible! We are owed money and will not let this fly.

John T.
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Customer did not leave a comment.

James R.
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Not open on Sunday

Anita J.
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Customer did not leave a comment.

wayne A.
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I find that Luke's in Tupper Lake, NY is an excellent location to rent U-Haul equipment. The trailer was in great condition and ready to use. I have used Luke's twice now and plan to continue whenever I need a U-Haul rental. Thank you! - Wayne Allen

Kathy A.
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We were very pleased with the service and the U-Haul.

debbie S.
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Great service

L June M.
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nothing it was there hen they said clean and ready ti go thanks.

Nathan G.
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Customer did not leave a comment.

Russell E.
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Nothing

david W.
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gregory B.
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Previous users smoked in vehicle

Mark H.
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Customer did not leave a comment.

roy H.
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Tricia J.
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susan O.
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Janice K.
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The gentleman who helped us was very nice.

Sam S.
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Nothing, all was great.

TheWild C.
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Customer did not leave a comment.

Mark F.
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The manager was very efficient and polite. We were notified that our truck was returned early and so we were able to pick it up several hours before our scheduled time. Paperwork was efficient, and we got a good tip on where to eat breakfast!

steve E.
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Customer did not leave a comment.

Paul R.
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Excellent service at this location

Renatta S.
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Customer did not leave a comment.

Daryl B.
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Customer did not leave a comment.

David H.
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At no time was the mileage fee brought up, I was very surprised to see it was .99 cents per mile. Won't do that again. Otherwise Luke's treated me very well

James F.
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Luke's was very responsive in getting us back on the road after my car broke down on Saturday morning (8/4). They were very professional. The price for the truck was a shock. That was out of their control, however. U Haul requires a 4 day rental for a trip I could have completed in one. I was unhappy with that U-Haul policy. Luke's service center, however, did a very good job getting us back on the road.

John M.
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Customer did not leave a comment.

Karen G.
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Took care of everything efficiently.

James T.
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Customer did not leave a comment.

Jason A.
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WILLIAM L.
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No problems from this location.

William L.
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Easy check-in and check-out. Convenient

Larry L.
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Walter Christy is an absolute professional!

Michael L.
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All went well

JOEL K.
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Customer did not leave a comment.

Lynne L.
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At the drop off location the guy was not friendly

Paul R.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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