Ronnie went out-of-his-way to get me a truck after several false starts by UHAUL.
Joseph W
Customer Reviews for Lux Auto Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My drop off location was changed the day before I returned the trailer, and I did not see the text. I went to the original drop off location at 0700 hrs. and was told that I needed to return the trailer to a different location about 5 minutes away. I went to the other location and they were closed. They did not open until 0900 hrs. The location was poorly marked, and I had no idea where to leave the trailer. There was also no information posted about how to make a return after hours. They only had a drop box for keys. I went to your website and was able to figure out how to do a self-return. All in all, the return process sucked and wasted a couple hours of my time.
DARRELL M