Highly professional, had the car warmed for us, no issues with the 10’ box truck despite snow/ice/cooler temps in the evening. Highly respectful gents
Servet P
Customer Reviews for Lybergers Car And Truck Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very clean store and friendly staff,
MARK LI was returning my rental at 5pm on a Sunday and the guy at the counter said I don't need to bother downloading the app for my return. When he got in Monday morning he would mark it returned on time. He didn't and I was charged an extra day. It's dumb to have people have to download an app to return their rental. I don't need a new app every time I do business with someone.
KEENAN FWorked out great, everything went as planned, highly recommend.
BRUCE JVehicle was dirty No mention ahead of time about the exuberant fee's after 100 miles Attendant was not there at the time of pickup
Peter HGreat experience
PATRICK M1. The key access lock was old and too stiff for my arthritic hands to be able to open. Regional manager had to come open it for me. He was apologetic, promised a rate reduction. 2. Promised rate benefit was not applied to my rental. 3. Inner surface of truck's windshield was very filmy, dirty making it difficult to see out when driving toward the sun on this bright day.
James VNeighborhood U-Haul at 4749 Old Seward Hwy, Anchorage, AK 99503 shunted us to Lybergers Car And Truck Sales at 4749 Old Seward. The manager at 4749 Old Seward was very rude. Was not concerned with making sure his customers were satisfied. Will not use 4749 Old Seward ever again. We had to go all the way out of our way to go to Lybergers. The people at Lyburgers were very helpful and considerate.
STEPHANIE APerhaps a bit more attention to detail explaining the contact by the rep before signing - vague and lack of personal customer care- otherwise, I thoroughly enjoyed the “Viper Van” (pix on side of truck), however rough and ready, it was reliable and got the job done.The return service of this piece of equipment was Excellent-- Lyberger’s rocks, plus it beats the summer crowds. Thanks again!
KATHLEEN W