Customer Reviews for Lynns Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Lynns Service Center

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MICHAEL S.
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The 3rd agent managed to sort us out. Make sure if you do not have equipment at a specific location, that the customer knows where he can get the equipment and also that his equipment in fact was not booked. I wanted a 8 foot pick up and car hauler. Eventually I had to settle for a 20 foot truck and a car hauler. Thank you anyways, It got the job done.

JAMES B.
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Customer did not leave a comment.

Duane C.
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Elizabeth G.
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Get a faster printer

WILLIAM S.
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First experience with u-haul, in Campbellsville renting the same type trailer, was complicated and very unorganized. I'm glad I found this u-haul representative. This time renting was fast, easy and efficient; the return was easy and uncomplicated. Overall, this time around was first class

Phil C.
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very friendly

jay O.
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Vickie M.
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Jeffrey B.
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RICHARD W.
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Tim M.
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Pamela P.
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no improvement needed

THOMAS H.
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stephen T.
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The owner was not there, but his hired help was pitiful, unprofessional, and seemingly, didn't want to be bothered.

Tara W.
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david Z.
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Rental went smoothly

Karen P.
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Charles K.
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I just wanted to take a minute and say thank you to the gentleman who helped us. We believe you went above and beyond. I would highly recommend your business to everyone I know.

Michael G.
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Customer did not leave a comment.

Stephen M.
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Very Friendly Staff. made sure i had what i needed, gave me a new truck knowing I had a long way to go.

joe C.
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Very friendly good. dope of place have lots of equipment here .

Jerry R.
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Brenda H.
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Friendly staff.

William W.
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April C.
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When so you get the deposit back on my card

WILLIAM R.
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Don't rip people off! I refueled to the mark on the contract and still got charged for gas!

Joshua O.
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Wayne W.
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Nice people to deal with

ed C.
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Brenda D.
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The measurements weren't 6X12, but we were able to get everything in it.

linda S.
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KENNETH G.
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Matthew P.
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Jerrica R.
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Teresa M.
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They didn't have uhaul I reserved but we're very professional and apologized. The person I talked to sat when I called corporate very rude but the lady I talked today was friendly and took car e of priblem

Woodrow K.
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Erica M.
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The vehicle was parked in the mud and had quite a bit of dried mud on the interior of the bed of the truck and some in the cab as well. Otherwise this was a positive location overall. They were friendly.

Nelson B.
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geraldine T.
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Very accommodating for my needs. Will definitely recommend.

george M.
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Rodney W.
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Jerry C.
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Ronnie R.
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scott H.
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DUSTIN B.
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Extremely nice people and trailer worked great and fit my needs perfectly!

Carl H.
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Nothing

Chad L.
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Customer did not leave a comment.

alyssa B.
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I did not like the calling and reserving. They messed up on my pick up place. If I wouldn't of called to confirm I would of had to drive 20 minutes out of my way. I did not appreciate this and was glad I had called to confirm my reservations at the correct address.

marian V.
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Tenna S.
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this place was closed and was goinf to be closed for several days. I had to do self check in online. due to all the hassle of getting truck i filled it back to gas level I recieved the truck despite what the dude at pick up location indicated and failed to walk out for check out inspection. THE APP tried to charge me as a result. I denied authorization. and I will go elsewhere in the future if I need to move again. I refuse to ever use uhaul again! Moving is stressful enough..this rental sent me into complete meltdown...never NEVER AGAIN!

Mark C.
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When asked about the money I was over charged I was told the person I needed to speak to was no longer there leaving me with no way of getting my money back

matthew A.
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john F.
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kim L.
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Kim A.
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I booked the rental on the uhaul website. The original location I chose did not carry the size truck I wanted but I did not know this until the day before I was supposed to pick up the truck. They were able to change the rental pick up location to another location equally as close, but when I got there to pick up the truck, they didn't have the truck I had reserved. So I had to call U-Haul again to find a truck. We were on a very tight schedule & this was not something we wanted to fool with. However, they were able to find me a slightly larger truck in a decent location for the same price. So they did what they could to make it right, but they should have known from the beginning which trucks were available at the first location before confirming my reservation.

ROBERT Q.
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Chris H.
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Eugene M.
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Daniel A.
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Stanley S.
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Melissa F.
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Was very satisfied with this location, they were friendly and helpful

Keith D.
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Only place in Columbia. Unit was basically clean but had been sitting under a tree for a Long time so needed to sweep leaves out. Owner was Nice and very courteous

Preston G.
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Guys where really short and rude. When asking them a question they was really rude. Asked them if there was any discount for returning it a day early and they was really rude, pretty much yelled no to me and walked away.

Kenneth M.
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Customer did not leave a comment.

MIKE R.
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have some place with I n a 50 mile radius open later then 6 pm most were 430.... your rates are getting kinda pricey, especially the insurance rates. need to address salt rot issues both trailers were getting pretty eaten up that I had to choose from.

Carl S.
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cristofer E.
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Nothing. Great experience.

Robyn P.
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Mark T.
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Anna B.
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Lynn K.
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Stanley S.
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N/a

Joan B.
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Anthony A.
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Bennie G.
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Sabrina K.
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Bettie S.
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Furniture pads were not available. Charge for them and a furniture dolly that we decided not to use remainded on the bill. This was corrected at the drop off location.

NISSLEY E.
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Customer did not leave a comment.

NISSLEY E.
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kevin T.
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Tell Lynn the proper way to chain trailer. When I dropped it off they told me it wasn't chained properly, but that is the way I was told to chain it.

Chris K.
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Customer did not leave a comment.

Susan V.
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I was logged as 45 minutes late turning in the truck, but had been at the store for almost 30 minutes while we maneuvered tow dolly, pulled back out front to put more gas in because it was one line below 1/2 tank. so I paid an extra day's charge for arriving 20 minutes late. And if I hadn't moved the truck for the extra gas myself, another charge.

Sandra B.
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Customer did not leave a comment.

willard M.
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Find a dealership that has a level,clean lot for the storage and showing of the trailers, not a red clay side of a downgrade

Louie L.
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sam W.
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Everett W.
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No complaints awsome experience, people where great,friendly and extremely helpful. Made whole experience stress free. Will use them again over closer U-Haul rental places. Russell Wallace

Doug C.
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Customer did not leave a comment.

Curtis W.
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DERICK L.
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Lynn's UHaul rental's saved my weekend. Got me the trailer hucked to my truck and I was on my way to get my stuff moved. Great place to visit please check them out. For your next move.

Vince P.
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Dale B.
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Roger E.
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Always excellent service

Ed G.
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For our recent move Uhaul has been amazing. I did all booking online and they have followed up, changed, added, fixed, whatever issues have arisen (on my end) and adapted to our needs making that part of the move quite seamless. Not enough adjectives to describe how well Uhaul has moved into the internet age - well done! Ed

mike S.
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Troy B.
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PAUL M.
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robin S.
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It was easy and convenient. THanks.

darlene R.
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GENE O.
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No reviews have been submitted for this location.

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