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KATHERINE S.
Customer Reviews for Lynns Superior Automotive LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Improve availability, communicate better
Lucky A.Had so much trouble trying to pick up from a location we were not informed was 24/7 pick up only. Still havent got my money back they said I would.
Essence C.this location has no one present after I had made the reservation and confirmed everything when I got there I still had to go through the process again over the phone which took an hour. I had to rental in my possession for less than three hours and I traveled A total of 12 miles during the time that I had the vehicle. If you days later after I had already return the vehicle I get a notice from U-Haul claiming that I had not returned the vehicle after I confirm that I did indeed return the vehicle I get a invoice from you guys claiming that I drove 149 miles and charged me $217 this is completely unacceptable. I have tried to stick with the local rental place and I've got no help whatsoever I have spoken with the support line at U-Haul and I've gotten no support whatsoever. if I don't get this resolved soon my next steps would be to contact the Better Business Bureau and I will be leaving A detailed review on my experience on google.com
EDWIN R.It is literally a a parking lot with a shed in the middle of nowhere with no one to contact and a useless uhaul phone number that took an hour to get ahold of someone to help us due to a mistake another uhaul made when making the reservation.
KYLE W.Everything was perfect at Lynn Superior !!!
Kendra L.fuel was much lower than what was said, but truck was on an incline and could not have been accurately read.
Steven D.